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All Journal JUIMA : Jurnal Ilmu Manajemen JAM : Jurnal Aplikasi Manajemen Jurnal Mitra Manajemen Jurnal Mitra Pendidikan JURNAL EKSBIS Jurnal Manajemen Dirgantara Journal of Applied Management and Accounting Science (JAMAS) Prosiding Konferensi Nasional PKM-CSR EKONOMIKA45 Surplus: Jurnal Riset Mahasiswa Ekonomi, Manajemen, dan Akuntansi Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Jurnal Ekonomi Bisnis dan Akuntansi BULETIN BISNIS & MANAJEMEN (BBM) Jurnal Manajerial Bisnis MAP (Jurnal Manajemen dan Administrasi Publik) JURNAL EKONOMI BISNIS DAN MANAJEMEN Jurnal Ilmiah Research and Development Student Jurnal Ekonomi Bisnis dan Manajemen
Prasetyo, Indra
Universitas Wijaya Putra
Religion Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Public Health Social Sciences Transportation Other

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Journal : Jurnal Ekonomi Bisnis dan Manajemen

 1 
KEPUASAN PASIEN SEBAGAI VARIABEL INTERVENING PADA PENGARUH FASILITAS DAN KUALITAS PELAYANAN TERHADAP LOYALITAS Ika Lisdiana; Indra Prasetyo; C. Sri Hartati
JURNAL EKONOMI BISNIS DAN MANAJEMEN Vol. 1 No. 2 (2023): April
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jise.v1i2.92

Abstract

The purpose of this study was to describe service quality and patient satisfaction and loyalty at RSIA Fatma Bojonegoro, to determine and analyze the effect of service quality on patient satisfaction, the influence of service quality directly on patient loyalty, the effect of patient satisfaction on patient loyalty, and the influence of service quality indirectly. on patient loyalty with patient satisfaction as an intervening variable. This type of research is explanatory using a quantitative approach. The population of 700 patients at RSIA Fatma Bojonegoro in November 2021 with a sample of 88 respondents. The sampling technique used was quota sampling. The data collection method used in this study is a questionnaire and documentation by analyzing it using path analysis, especially Partial Least Square (PLS). Based on the results of the analysis, it can be concluded that service quality and patient satisfaction and loyalty at RSIA Fatma Bojonegoro are in good category, service quality has a significant influence on patient satisfaction, service quality has a direct significant effect on patient loyalty, patient satisfaction has a significant influence on patient satisfaction. patient loyalty, service quality has a significant indirect effect on patient loyalty with patient satisfaction as an intervening variable.
Persepsi Dukungan Organisasional dan Kualitas Hidup Kerja Terhadap Organizational Citizenship Behavior dengan Work Engagement Sebagai Variabel Pemediasi Arik Nur Cahyo; Indra Prasetyo; Woro Utari
JURNAL EKONOMI BISNIS DAN MANAJEMEN Vol. 1 No. 3 (2023): Juli
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jise.v1i3.145

Abstract

The purpose of this study is to describe Organizational Citizenship Behavior, work engagement, organizational support and quality of work life of employees at the Department of Public Works, Bina Marga and Spatial Planning, Bojonegoro Regency. And to analyze the effect of organizational support and quality of work life on Organizational Citizenship Behavior through work engagement. This type of research uses explanatory research with a quantitative research approach. The population in this study were all employees of the Department of Public Works, Highways and Spatial Planning, Bojonegoro Regency, totaling 52 people and the sample was also 52 people using a census sampling technique. Methods of data collection using questionnaires and documentation. Methods of data analysis using SEM with PLS. The results showed Organizational Citizenship Behavior, work engagement, organizational support and quality of work life of employees in the high category. Organizational support for work engagement has a positive but not significant effect. Quality of work life has a significant effect on work engagement. Organizational support, quality of work life and work engagement have a significant effect on OCB. Organizational support for OCB through work engagement has an insignificant effect, quality of work life for OCB through work engagement has a significant effect.
Pengaruh Servant Leadership Style dan Komunikasi Interpersonal Terhadap Motivasi Kerja Pegawai Melalui Komitmen Organisasi Danang Khurniawan; Indra Prasetyo; Woro Utari
JURNAL EKONOMI BISNIS DAN MANAJEMEN Vol. 1 No. 3 (2023): Juli
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jise.v1i3.146

Abstract

The aims of this study are to describe work motivation, organizational commitment, Servant Leadership Style and interpersonal communication of employees at the Bojonegoro Regency Pusda Office. To analyze the effect of Servant Leadership Style and interpersonal communication on employee motivation through organizational commitment. This type of research is explanatory research and the approach in this research is quantitative. The population is all employees of the Bojonegoro District Pusda Office, totaling 52 people. The sampling technique uses total sampling or saturated sampling, so the sample used is 52 people. In this study, data analysis used Structural Equation Modeling (SEM) and PLS (Partial Least Square) software. The results showed Servant Leadership Style, Interpersonal Communication, Organizational Commitment and Work Motivation in the high category. There is no significant effect between Servant Leadership Style on organizational commitment. There is a significant influence between interpersonal communication on organizational commitment. There is no significant effect between Servant Leadership Style on work motivation. There is a significant influence between interpersonal communication on work motivation. There is a significant influence between organizational commitment on work motivation. There is no significant effect between Servant Leadership Style on work motivation through organizational commitment. There is a significant influence between interpersonal communication on work motivation through organizational commitment.
Co-Authors A Gafur A Gafur Administrator Administrator Ady Soanata Agung Sarjono Agung Suprastiyo Ahmad Halim Shidiq Akhmad Buhari Akhmad Subhan Suyuthi Andika Budi Ratwono Anita ÔÇì Ardianto Arief Kurniady Aries Hermawan Arik Nur Cahyo Bambang Sumarwoto Budiyanto Budiyono ÔÇì C Sri Hartati c Sri Hartati C. Sri Hartati C. Sri Hartati C. Sri Hartati Cahya Indra Susilo Cahya Wiratama Cathrine Sri Hartati Chamariyah Chamariyah Chamariyah Chamariyah ÔÇÄ Chamariyah ÔÇì Chusnul Chotimah Danang Khurniawan Daniel ÔÇì Darmanto Darmanto Dhian Rahma Thesiasari Dias Prawira Dini Peristiwanti Ningsih Dwi Lina Nur Wiyastuti Dyah Ayu Cahyaningtyas Eko Budi Waluyo Endang Soekowati Enggar Tri Cahyono Errisona Mei Sandi Faisal Yoga Restukumala Fatimah Riswati Fausi Santoso Harsono Harsono Hendik Arianto Heri Santoso Holilah Holilah Ika Lisdiana Indah Sukma Poniandari Indra Prasetya jurnalmap map jurnalpps pps Kamarul Hidayat Kusnaini Laksono Trisnantoro Legiman ÔÇÄ M. Anin Machfudhi Madinatul Munawarah Mas’ud Mathor ÔÇì Mei Indrawati Mei Indrawati Mochamad Atok Ilah Mohamad Iswanto Mohamad Khomaedy Muchammad Yunus Muhamad Amin Muhammad Ali Muhammad Mashudi Azrullah Muhammad Syafiuddin Muhammad Syamsul Anam Muninghar Niswan Bayu Syasindy Nugroho Mardi Wibowo Nugroho Mardi Wibowo Nur Halimah Nurul Jannah ÔÇì Chamariyah ÔÇì Purbawati Handayani Radityo Bismoko Rio Budi Dwitama Rizki Prasetya Wardana Rubaidah ÔÇÄ Ruddy Winarko Ruddy Wiroko Rudi Endratmoko Rusjanto Rusjanto Sadikun Safril Selfianto Sahrul Sahrul Sari Julita Satrya Yudha Arrizky Selamet Riadi Septia Wahyudi Silahul Mukmin Silahul Mukmin Siti Nur Fadlilah Sri Hartati Sri Mulyani Suardi ÔÇÄ Subijanto ÔÇÄ Subijanto ÔÇì Suprayoga, Suprayoga Syaifuddin Syaiful Azmi Taufan Taufan Tiara Dinar Aulia Usnan Usnan Uulindayah ÔÇì Wasis Budiarto Wasis Budiarto Waumi Waumi Winda Altra Sarjan Winda Altra Sarjana Wiwin Candra Wiyono ÔÇÄ Woro Utari Yudhar Hapsari Risdiantini Yudi Yudi Yustika Chandra Murthy Yuventius Sugiarno Zainul Hakim