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All Journal The Winners Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Jurnal Manajemen Strategi dan Aplikasi Bisnis Ultima Management : Jurnal Ilmu Manajemen Jurnal MEBIS (Manajemen dan Bisnis) Jurnal Berdaya Mandiri Community Development Journal: Jurnal Pengabdian Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Jurnal Dharma Bhakti Ekuitas Jurnal Ekonomi Efektif Jurnal Ilmiah Wahana Pendidikan Joong-Ki : Jurnal Pengabdian Masyarakat Jurnal Manajemen dan Perbankan (JUMPA) Jurnal Ilmu Manajemen & Ekonomika Jurnal Keuangan dan Perbankan Jurnal Ekonomi, Manajemen, Akuntansi Media Abdimas MDP Student Conference MANAGER: Journal of Management and Administration Science Journal of Business Management and Economic Development Kreativitas Pada Pengabdian Masyarakat (Krepa) Jurnal Ilmiah Ekonomi dan Manajemen Jurnal Pengabdian Masyarakat dan Riset Pendidikan Mengabdi: Jurnal Hasil Kegiatan Bersama Masyarakat Assoeltan: Indonesian Journal of Community Research and Engagement Joong-Ki Journal of International Multidisciplinary Research Jurnal Pengabdian Nasional (JPN) Indonesia Jurnal Imiah Pengabdian Pada Masyarakat (JIPM)

Santi Rimadias

Program Studi Manajemen, STIE Indonesia Banking School

Author-ID : 2531957

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Published : 44 Documents Claim Missing Document

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The Role of Work Motivation and Job Satisfaction in Creating Employee Performance (Study on Permanent Lecturers of STIE Indonesia Banking School) Santi Rimadias; Ossi Ferli; Fajar Hertingkir
Jurnal Ilmu Manajemen & Ekonomika Vol 9, No 1 (2016): Jurnal Ilmu Manajemen & Ekonomika Vol. 9, No. 1, December 2016
Publisher : Indonesia Banking School

This research aims to determine the role of work motivation (intrinsic and extrinsic factors) and job satisfaction as an employee performance maker on STIE Indonesia Banking School permanent lecturers. The population in this study were all STIE Indonesia Banking School permanent lecturers in 2015. We conducted a survey and the respondents was taken from STIE Indonesia Banking School permanent lecturers for 31 respondents. We used questionnaire method to collect information from the respondents. Data were analyzed using Partial Least Square (PLS) with Smart PLS 3.0 software. The results showed that intrinsic factors and extrinsic factors has a positive effect on job satisfaction, furthermore intrinsic factors has a positive effect on employee performance. Whereas extrinsic factors and job satisfaction has no effect on employee performance.

Peningkatan Kepuasan Mahasiswa Melalui Kualitas Jasa Pendidikan: Studi Pada Mahasiswa di STIE Indonesia Banking School Wasi Bagasworo; Santi Rimadias
Jurnal Ilmu Manajemen & Ekonomika Vol 6, No 2 (2014): Jurnal Ilmu Manajemen dan Ekonomika, Volume 6 No. 2, Juni 2014
Publisher : Indonesia Banking School

This research discusses the service quality through service performance affect customer satisfaction at STIE Indonesia Banking School (IBS). In this study, the variable of the service performance is measured through three dimensions: interaction quality, environmentalquality and quality of results. Each of these dimensions will be partially tested on how it affects customer satisfaction. In addition, this study also wanted to know which the most influential dimension to customer satisfaction. The research sample was 214 students who studied at least one year in STIE Indonesia Banking School. The observations will be analyzed using the Statistical Product and Service Solutions (SPSS). The results from the study showed that the three dimension of service performance have a strong significant effect on customer satisfaction

The Role of Attitudinal Loyalty, Behavioral Loyalty, Sponsor Awareness, and Attitude Toward Sponsorship in Creating Purchase Intention on Specs Santi Rimadias; Lisa Faradila
Jurnal Ilmu Manajemen & Ekonomika Vol 11, No 2 (2019): Jurnal Ilmu Manajemen dan Ekonomika, Vol. 11, No.2, June 2019
Publisher : Indonesia Banking School

The JakMania Jakarta is one of the football club's supporters in Indonesia. This research aims to analyze the determinants of Specs purchase intention within the Jakmania Jakarta Supporters perception, such as attitudinal loyalty, behavioral loyalty, sponsor awareness, and attitude toward sponsorship. Data collection methods used in this research were surveyed by disseminating a questionnaire to the 100 respondents who members of the JakMania Jakarta Supporters. The analysis of the data used Structural Equation Model (SEM). The results showed that attitudinal loyalty, behavioral loyalty, and attitude towards the sponsor have a positive influence to purchase intention on specs. Behavioral loyalty and attitude towards the spon-sor have a positive influence on sponsorship awareness. Behavioral loyalty has a positive influence on atti-tude towards the sponsor, and attitudinal loyalty has a positive influence on behavioral loyalty. Meanwhile, attitudinal loyalty has no influence on sponsorship awareness and attitude towards the sponsor. Last, spon-sorship awareness does not influence purchase intention on specs.

ANALISIS PERAN FUNCTIONAL BENEFITS, SYMBOLIC BENEFITS, EXPERIENTIAL BENEFITS DAN CUSTOMER SATISFACTION SEBAGAI PEMBENTUK LOYALTY INTENTION PADA CUSTOMER THE BODY SHOP (TELAAH PADA: THE BODY SHOP DI WILAYAH JAKARTA) Santi Rimadias; Farah Safira Rachmayanti
Jurnal Ilmu Manajemen & Ekonomika Vol 8, No 1 (2015): Jurnal Ilmu Manajemen & Ekonomika, Vol. 8, No.1, December 2015
Publisher : Indonesia Banking School

The purpose of this research was conducted to identify the effect of functional benefits, symbolic benefits, experiential benefits and customer satisfaction towards loyalty intention from the customer who use The Body Shop.With a high market demand on cosmetics nowadays, producers are required to compete to meet costumer's expectations. This research was a quantitative descriptive research. There were 153 respondents which were gathered by convenience sampling.The results showed that functional benefits, symbolic benefits and experiential benefits had a positive and significant affect toward customer satisfaction. Furthermore, this research also showed that customer satisfaction had a positive and significant effect on loyalty intention.Keywords: loyalty intention, customer satisfaction, symbolic benefits, functional benefits, experiential benefits.

Investigation of Factors That Former CRM Quality and Its Implications for Customer Loyalty (Studies on JakOne Mobile Banking Users) Rema Injani Milenia; Santi Rimadias
Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Vol 8, No 2 (2022): Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Ba
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jemp.v8i2.273

This study aims to identify the factors forming CRM Quality and their implications for Customer Loyalty at JakOne mobile banking users who are customers of Bank DKI Jakarta Barat Mayor Service Office. The sample used in this study were 144 JakOne mobile banking users who are customers of Bank DKI Jakarta Barat Mayor Service Office. The data collection technique in this study uses primary data by distributing questionnaires to respondents using Structural Equation Modeling (SEM) analysis which is supported by SmartPLS 3.0 applications. The main research results show that CRM Quality has a positive influence on Customer Loyalty and Customer Satisfaction has a positive influence on Customer Loyalty through CRM Quality mediation. Meanwhile, Customer Value has no influence on Customer Loyalty through CRM Quality mediation. Brand Image has no influence on Customer Loyalty, and Service Quality does not have a positive influence on Customer Loyalty through CRM Quality mediation.

The Influence of Transformational Leadership on Employee Performance with Job Satisfaction and Organizational Commitment as Mediation Variables Andani Artanti Yodani; Santi Rimadias
Jurnal Ilmu Manajemen & Ekonomika Vol 15, No 1 (2022): Jurnal Ilmu Manajemen dan Ekonomika, Vol. 15, No.1, December 2022
Publisher : Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jime.v15i1.296

This study aims to analyze the effect of transformational leadership on employee performance with job sat-isfaction and organizational commitment as mediating variables with the object of research being perma-nent employees of PT. Pegadaian (Persero) Regional Office VIII Jakarta 1 Bogor Area. This research is quantitative research. The sample used in the study was 205 respondents. The Structural Equation Model (SEM) technique and Amos 22 software are both used in the investigation. The findings show that trans-formational leadership has a beneficial effect on job satisfaction, organizational commitment, job satisfac-tion, and employee performance. It was discovered, however, that neither transformational leadership nor organizational commitment had any effect on employee performance as measured by job satisfaction or organizational commitment.

Work-Family Conflict and Family-Work Conflict as Mediating Variables in Workload and Social Support for Work Stress (The Case of Female Workers in Creative Indus-tries) Novita Lis Setiyawan; Santi Rimadias
Jurnal Ilmu Manajemen & Ekonomika Vol 14, No 1 (2021): Jurnal Ilmu Manajemen dan Ekonomika, Vol. 14, No.1, December 2021
Publisher : Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jime.v14i1.289

This study aims to analyze how workload and social support affect work stress with work-family conflict and family-work conflict as mediation variables. The samples used in the study were 225 female employ-ees working in the creative industries. Female employees in the creative sectors were given surveys in the form of Google forms as part of the study's data collection methodology. The data analysis method used in this research is Structural Equation Modelling (SEM) analysis and processed using AMOS 23 applications. The results of analysis using SEM showed that Work-family conflict mediates the relationship between workload and job stress. Family-work conflict mediates the relationship between workload and job stress. Work-family conflict does not mediate the relationship between supervisor support and job stress. Family-work conflict mediates the relationship between supervisor support and job stress. Work-family conflict mediates the relationship between family support and job stress. Family-work conflict mediates the rela-tionship between family support and job stress. Work-family support mediates the relationship between organizational support for reconciling and job stress and Family-work conflict mediates the relationship between organizational support for reconciling and job stress. The importance of more support provided by families and organizations for the management of work stress of female workers in the creative industry.

PERILAKU PENGGUNAAN “QRIS BRI BRIMO” PADA PEDAGANG SEBAGAI ALAT TRANSAKSI PEMBAYARAN DIGITAL Praditya Wibowo; Santi Rimadias
Ultima Management : Jurnal Ilmu Manajemen Vol 14 No 2 (2022): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v14i2.2851

Abstract- This study aims to analyze the behavior of using "QRIS BRI BRIMO" at merchants as a means of digital payment transactions in Indonesia. This study uses a descriptive research design approach with empirical data collected through an online survey of 100 merchants who adopt "QRIS BRI BRIMO" as a means of digital payment transactions. Data was collected using an online questionnaire from May to August 2022. Empirical data was then processed using the Structural Equation Model Partial Least Square (SEM PLS) to test some of the hypotheses proposed. The results of the study explained that Behavioral Intention proved to have a positive effect on Use Behavior, but Facilitating Conditions proved to have no effect on Use Behavior. Effort Expectations and Social Influence have been shown to have a positive effect on Behavioral Intentions, whereas Attitudes, Performance Expectations, and Facilitation Conditions have been shown to have no effect on Behavioral Intentions. In addition, Trust and Effort Expectations have been shown to have a positive effect on Attitudes, but Performance Expectations have been shown to have no effect on Attitudes. The implications of this research become a reference for the banking industry in designing a payment system in the form of the QRIS feature as a means of digital payment transactions. Keywords: QRIS; Trust; Attitude; Behavioral Intention; Use Behaviour.

PENDAMPINGAN MATERI KEUANGAN UMKM PADA KOMUNITAS EMAK CEKATAN DAN ENERJIK (KECE) JAKARTA TIMUR Ossi Ferli; Lediana Sufina; Alvien Nur Amalia; Santi Rimadias; Isbandini Veterina; Zahra Khairani; Daniella Quinta Anastasia; Nur Oktaviani
Jurnal Dharma Bhakti Ekuitas Vol 7 No 1 (2022): Jurnal Dharma Bhakti Ekuitas
Publisher : STIE Ekuitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52250/p3m.v7i1.561

MSMEs under the auspices of the Smart and Energetic Mothers Community (KECE) in Kramat Jati, East Jakarta, are made up of female traders whose business areas range from culinary to laundry, sewing, and other herbs. Because their monthly turnover is still less than Rp5.000.000,00, the KECE community may be classified as a microbusiness. According to a prior poll of community members, one of the members' issues was a lack of awareness about fundamental company finance management. The approach employed is the assistance activity for identifying the foundation for calculating the cost of production, determining selling prices, and generating basic financial reports for MSMEs, which is carried out in two phases online in December 2021 and June 2022, based on the current difficulties. Submission of material is done interactively, as are interactions with members of the community. According to an online survey of participants, people thought the content delivered was extremely engaging, easy to comprehend, and useful to organizations. Keywords: Cost of Production, Community, Financial Statements, Assistance, Determination of Selling Prices, Micro Enterprises. ABSTRAK UMKM dibawah naungan Komunitas Emak Cekatan dan Enerjik (KECE) Kramat Jati Jakarta Timur beranggotakan para ibu-ibu pedagang yang bidang usahanya bervariasi antara lain kuliner, jasa laundry, jasa jahit, aneka herbal, jamu dll. Komunitas KECE dapat dikategorikan usaha mikro karena omset setiap bulannya masih di bawah Rp5.000.000,00. Berdasarkan survey sebelumnya pada anggota komunitas diketahui salah satu permasalahan anggota adalah minimnya pengetahuan mengenai pengelolaan keuangan dasar usaha. Berdasarkan permasalahan yang ada, metode yang dilakukan adalah kegiatan pendampingan Penentuan Dasar Perhitungan Harga Pokok Produksi (HPP) dan Penetapan Harga Jual serta Pembuatan Laporan Keuangan Sederhana bagi UMKM yang dilakukan dua tahap secara online pada Desember 2021 dan Juni 2022. Penyampaian materi dilakukan secara interaktif dan diskusi dengan anggota komunitas. Berdasarkan survey online yang dilakukan pada peserta diperoleh informasi bahwa peserta merasa materi yang disampaikan cukup menarik dan mudah dipahami dan dapat diterapkan pada usaha. Kata kunci: Harga Pokok Produksi, Komunitas, Laporan Keuangan, Pendampingan, Penetapan Harga Jual, Usaha Mikro

Faktor penentu kelangsungan hidup UMKM di Indonesia pasca pandemi Covid-19 Santi Rimadias
Jurnal Manajemen Strategi dan Aplikasi Bisnis Vol 6 No 1 (2023)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/jmsab.v6i1.579

This study aims to analyze innovation capability, consumer engagement, entrepreneurial orientation, and Muslim religiosity as determining factors for the survival of Micro, Small, and Medium Enterprises (MSMEs) after the Covid-19 pandemic. Muslim MSME entrepreneurs in Indonesia, totaling 78 respondents, were involved in the survey in this study. A structured online questionnaire with a particular scale was used in this study. PLS-SEM was used to analyze the data through SMART-PLS 3.0 software. The study's results reveal that Muslim religiosity positively affects the survival of SMEs (firm survival). Innovation capability has a positive effect on entrepreneurial orientation. Entrepreneurial orientation has a positive effect on consumer engagement. Meanwhile, entrepreneurial orientation and consumer engagement do not affect the survival of MSMEs (firm survival). The implications of this research can be a reference for MSME Muslim entrepreneurs and policymakers related to MSMEs in formulating strategies to build the sustainability of MSME performance after the Covid-19 pandemic.

Co-Authors Aaron Christian Adinda Putri Amelia Ahmad Adriansyah Ahmad Farhan Baqi Ajeng Rida Riyanti Alfonsus Aryaveda Mahardika Mandaris AMALIA, ALVIEN NUR Andani Artanti Yodani Andreas Clarence Andrew Angel Avrilia Angelyn Panjaitan Annisaa Leonida Regi Ayu Ochtavia Rohmah Bani Saad STIE Indonesia Banking School Beatrice Ellena Kurniawan Benny Wijaya Bentrand Cornelius Anthony Carren Vivien Daniella Quinta Anastasia Dennis Andreas Gunawan Denok Sunarsi Denok Sunarsi Dian Pratiwi Diana Damayanti Dikdik S. Sadikin Dina Dwi Marinda Diva Sri Dhamayanti Dustin Antonio Euginia Felicia Eva Yulianti Fajar Hertingkir Fajar Hertingkir Fajrian Angelo STIE Indonesia Banking School Farah Safira Rachmayanti Ferenisyah Ardianto Ferenisyah Ardianto Ferli, Ossi Fidel Mervin Effendi Frederick Amadeo Jonathan Genta Pamekas STIE Indonesia Banking School Gilbert Giofflen Glen Andrian Prawinata Hadiah Fitriah Hansen Albertus Imam Fathur Rahman Indah Ratry Pandini Isbandini Veterina Javine Hagin Maengga Josua Bagoes Adhi Nugroho Julia Sara Felita Justin Tan Kevin Timothy Kosasih Lediana Sufina Leonaldo Jonathan Lisa Faradila Lubis, Maryam Asiah Marissa Grace Haque Marissa Grace Haque Marissa Grace Haque Muhammad Emil Muhammad Fikri Azmi Muhammad Luthfi Haiban Nathan Aurelius Artha Nesta Alvionita Ni Putu Mira Virgayanti Nicho Febrianto Novita Lis Setiyawan Nur Oktaviani Praditya Wibowo Raden Bambang Budhijana Raden Roro Vemmi Kesumadewi Rangga Lesmana Rema Injani Milenia Ririn Riani Rudi Samuel Searlina Nugraheni Siham Madihah Slamet Widayanto Soelaeman Rasyid Stefany Elnick Valent Tansuri Vellyta Vip Paramarta Vito Lifa Wasi Bagasworo Wasi Bagasworo Yonatan Yunda Satria Yunda Satria Yunita Werdiningsih Zahra Khairani Zaid Muhammad Zaidan

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