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All Journal IPTEKMA SOCA: Jurnal Sosial Ekonomi Pertanian PIRAMIDA Agrotekno JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI JURNAL MANAJEMEN AGRIBISNIS Media Ilmiah Teknologi Pangan (Scientific Journal of Food Technology) Jurnal Ilmiah Teknologi Pertanian Agrotechno Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Agroindustrial Journal

I Ketut Satriawan

JURUSAN TEKNOLOGI INDUSTRI PERTANIAN FAKULTAS TEKNOLOGI PERTANIAN UNIVERSITAS UDAYANA

Author-ID : 2922950

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Social Sciences

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PENERAPAN METODE QUALITY FUNCTION DEPLOYMENT DALAM UPAYA MEMENUHI KEPUASAN PELANGGAN TERHADAP LAYANAN PESAN ANTAR PIZZA (Studi Kasus pada S2 Pizza, Bali) A.A. Putri Cahaya Tyasdela; I Ketut Satriawan; A.A.P.Agung Suryawan Wiranatha
JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI Vol 3 No 3 (2015): September
Publisher : Department of Agroindustrial Technology, Faculty of Agricultural Technology, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (501.564 KB)

Improvement and development of the quality of services such as delivery order at the restaurant is now a public concern. The purpose of this study are: (1) to determine the attributes that necessitated by the customers about delivery order service; (2) to measure the level of customers interest on the quality of delivery order service and (3) to measure the level of customers satisfaction on the quality of delivery order service. This study used Quality Function Deployment (QFD) method. The results showed that there are 21 attributes of consumer interests necessitated by the consumer with a very important criterion. The highest consumer interest was attributes of food hygiene and beverages. The level of customer satisfaction with all consumer interest attributes of S2 Pizza were varying from usual/neutral to very satisfied. S2 Pizza needs to gives special attention to the attributes of customers complaint response, the identity of the restaurant's name on the shirt, jacket, and vehicles, and attributes of employees appearances of (cleanliness and tidiness).

Strategi Pengembangan Usaha melalui Peningkatan Kualitas Produk Ice Coconut Long Black di Titik Temu Coffee Shop, Seminyak, Badung Dwiki Firmandiri Natakusumah; A. A. P. Agung Suryawan Wiranatha; I Ketut Satriawan
JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI Vol 7 No 4 (2019): Desember
Publisher : Department of Agroindustrial Technology, Faculty of Agricultural Technology, Udayana University

This study aims to analyze consumer perceptions of the level of importance and performance of companies related to Ice Coconut Long Black products and to develop appropriate strategies for improving the quality of Ice Coconut Long Black products at Titik Temu Coffee Shop, Seminyak, Badung. This study uses a survey method with the distribution of questionnaires, namely an analysis of the importance and performance of Ice Coconut Long Black products and an analysis of the importance of consumers of Ice Coconut Long Black products and competing products namely Coconut Espresso Martini at Missibu Coffee Shop. These analyze use two methods, namely the Importance Performance Analysis (IPA) method and the Quality Function Deployment (QFD) method. In the analysis of the IPA, there are 3 attributes in the first quadrant of cartesius diagram, which is the top priority. Such product taste, product color and product price. While the value of the total suitability obtained is still below 100%, which is equal to 89,15%, which means that the importance of consumers have not been fulfilled by the performance of the company/product. Whereas QFD produces the priority of increasing product attributes starts from the product’s taste because it gets the highest repair ratio value, while the priority of increasing technical parameters starts from controlling the quality of ice cubes, coconut water and espresso because it gets the highest level of technical importance. Keywords: Importance Performance Analysis, Quality Function Deployment, Ice Coconut Long Black

ANALISIS FAKTOR-FAKTOR BAURAN PEMASARAN YANG MEMPENGARUHI KEPUTUSAN PEMBELIAN KONSUMEN SATE LILIT IKAN PADA WARUNG LESEHAN MERTA SARI PESINGGAHAN, KLUNGKUNG Ni Putu Ita Purnamayanti; Amna Hartiati; I Ketut Satriawan
JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI Vol 4 No 3 (2016): September
Publisher : Department of Agroindustrial Technology, Faculty of Agricultural Technology, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (302.629 KB)

This study aims to determine the factors that influence consumer purchase decisions satay fish and determine variables representing each dominant factor in influencing the purchasing decision in Lesehan Warung Merta Sari, Pesinggahan, Klungkung. Data collection techniques in this study conducted by distributing questionnaires to 150 respondents. Data were analyzed using factor analysis method. The results obtained showed that the number of factors that are formed there are 5 factors. First factor were formed by seven variables with eigenvalue of 6.718. Second factor were formed by six variable with eigenvalue of 4.706. Third factor were formed by five variables with eigenvalue of 3.832. Fourth factor were formed of four variables with eigenvalue of 3.285. Fifth factor were formed of two variableswith eigenvalue of 1.639. Keywords: factor analysis, marketing, purchasing decisions of consumers, sate lilit

Studi Kelayakan Pembangunan Pabrik Krim Anti-Aging Berbahan Dasar Kunyit dan Daun Asam Alfajriyanti Rachman; I Ketut Satriawan; Ni Putu Suwariani
JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI Vol 10 No 1 (2022): Maret
Publisher : Department of Agroindustrial Technology, Faculty of Agricultural Technology, Udayana University

Feasibility study for development of a factory is an analytical system that is used as a consideration for accepting or rejecting a planned business idea/project. Turmeric and tamarind leaves are potential as anti-aging skin. The feasibility study for the factory construction was carried out with 4 aspects, namely market aspects, technical aspects, management and human resources aspects, and financial aspects with an analysis period of 5 years. The results of the analysis are viewed from the market aspect, namely market segmentation with criteria for women aged 25 to 64 years and has a chance of 10.2%. Technical aspects, with the best factory location in Denpasar. Aspects of management and human resources, have an organizational structure with sufficient manpower. Financial aspects, NPV Rp 7,428,003,201, IRR 34.90%, BC Ratio of 1.28, PBP for 3 years 3 months, BEP units 105.752,74 and BEP price Rp 5.499.142.445 also sensitivity analysis shows that the anti-aging cream business of turmeric and tamarind leaves is still financially feasible if there is a decrease in production up to 10%.. Keywords : Feasibility, anti-aging cream, tumeric, tamarind leaves

ANALISIS KEPUASAN KONSUMEN DENGAN MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX (Studi Kasus : C’Bezt Taman Griya) Pinondang Simanjuntak; I Ketut Satriawan; Sri Mulyani
JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI Vol 7 No 2 (2019): Juni
Publisher : Department of Agroindustrial Technology, Faculty of Agricultural Technology, Udayana University

The purpose of this study was to know the attributes that are considered important by consumers and to know the level of customer satisfaction at C'Bezt Taman Griya. The method used is Slovin Method for determining samples and customer satisfaction index (CSI) method for data processing. Tests for reliability and validity were carried out at Jaya Fried Chicken Siligita and research site in C’Bezt Taman Griya. The number of samples used was 97 respondents. The attributes that are considered important by consumers based on the level of importance are the taste of food, the behavior of employees in serving consumers, and cleanliness of the location. Based on the level of satisfaction is the speed in serving consumers, taste of food, seriousness in serving consumers. The level of customer satisfaction C'Bezt Taman Griya is 74.63% with the level of Customer Satisfaction criteria that is satisfied. Keywords: Consumer Satisfaction, Consumen Satisfaction Index, C’Bezt.

Pengukuran Kinerja Pada PT. Ital Fran’s Multindo Food Industries Cabang Bali dengan Metode Balanced Scorecard Ni Putu Lilik Setya Dewi; I Ketut Satriawan; I Wayan Sedana Yoga
JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI Vol 9 No 4 (2021): Desember
Publisher : Department of Agroindustrial Technology, Faculty of Agricultural Technology, Udayana University

Ital Fran's Multindo Food Industries Bali Branch is one of the companies engaged in the food processing industry that produces bread with competitive and complex business competition conditions. The purpose of this study is to determine the company's performance of PT. Ital Fran's Multindo Food Industries Bali Branch using the Balanced Scorecard (BSC) method. This research was conducted by observing the company, interviewing the company's management and distributing questionnaires to customers and employees. The results showed that the total performance score for each perspective was a financial perspective, which was 14.36%, a customer perspective was 22,91%, an internal business process perspective was 24.16% and a learning and growth perspective was 23,43%. Based on the criteria for the total score of performance appraisal shows that the company PT. Ital Fran's Multindo Food Industries Bali Branch is in "Very Healthy (AA)" condition with an overall performance score of 84,86%. Keyword: performance measurement, performance analysis, balanced scorecard perspective

ANALISIS KEPUASAN KONSUMEN TERHADAP KUALITAS PRODUK DAN LAYANAN DENGAN METODE IMPORTANCE PERFOMANCE ANALYSIS (STUDI KASUS MIE RAMPOK JIMBARAN) Mei Kurnia; Amna Hartiati; I Ketut Satriawan
JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI Vol 6 No 1 (2018): Maret
Publisher : Department of Agroindustrial Technology, Faculty of Agricultural Technology, Udayana University

This study aims to know about the primary attributes at Mie Rampok Jimbaran to get the consumer satisfaction to know the grade of consumer satisfaction on product and service at Mie Rampok Jimbaran, and to choose which attributes should be the priority to be inproved by the company to achive the consumer satisfaction. The study was conducted at Mie Rampok Jimbaran. The Sample is 98 respondents used judgement sampling method. The data collected by distributed questionnaires and directly to respondents. The study using importance performance analysis (IPA) method. The result showed that the highest grade of cunsomer satisfaction for product was variant of product with the compatibility level of 102,11 %. The lowest grade of customer satisfaction for product was product quality assurance with the compatibility level of 86,18 %. The highest grade of customer satisfaction for service was interior design is unique with the compatibility level 101,01 %. The lowest grade of customer satisfaction for service was staff quick to treat consumer with the compatibility level of 88,97 %. The attributes that must have priority for product is product quality assurance, ingredients to used for product and product availability. The attributes that must have priority for service is the skilled staff, staff giving clear informations for consumer, staff quick to helping consumer and staff quick to treat consumer. Keywords: consumer satisfaction, Importance Perfomance Analysis, product, service.

Strategi Pengembangan Usaha Air Minum Dalam Kemasan (Studi Kasus PT. Satyaloka Tirta Amerta Bangli) Yugo Leonardo Panglewai; Ida Ayu Mahatma Tuningrat; I Ketut Satriawan
JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI Vol 3 No 4 (2015): Desember
Publisher : Department of Agroindustrial Technology, Faculty of Agricultural Technology, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (480.051 KB)

This research was aimed at analyzing the internal and external condition of packaged mineral water as well as organizing some advices about possible strategies in developing the production of packaged mineral water at PT. Satyaloka Tirta Amerta. Research method used in collecting data was Delphi and the method used in processing and analyzing the data acquired was approach in management strategic concept. The result of this research showed that there were 9 strengths, 7 weaknesses, 5 possibilities, and 1 threat. Moreover, the result acquired also showed that the matrix Internal Factor Evaluation (IFE) was 3.122 and the matrix External Factor Evaluation (EFE) was 3.636. This value indicated the strong position in matrix internal external (IE). However, the strategy should be implemented was incentive and integrative strategy. On the other hand, based on SWOT analysis, there were 7 alternative strategies that could be implemented to develop the industry of PT. Satyaloka Tirta Amerta.

Analisis Usaha Agroindustri Minuman Tradisional Kunyit Asam di Paon Jamu (Curcuma domestica Val. – Tamarindus indica L.) Luh Putu Melia Dewi; Sri Mulyani; I Ketut Satriawan
JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI Vol 8 No 1 (2020): Maret
Publisher : Department of Agroindustrial Technology, Faculty of Agricultural Technology, Udayana University

Paon Jamu traditional beverage business is one of the traditional beverage businesses in the Tanjung Benoa area. Judging from the development of his business, Paon Jamu is one of the businesses that have just been established including many similar traditional beverage businesses. This study aims to determine the financial feasibility of the tamarind turmeric beverage business, determine the added value generated, determine the feasibility of a tamarind turmeric beverage business if there is an increase in operational costs and a decrease in revenue using a sensitivity analysis. Tamarind turmeric beverage business is feasible to run, the Net Present Value result is Rp. 6.144.470 for 300 ml packaging. Internal Rate of Return of 13% for 300 ml packaging and 14% indicates that the rate of return is greater than the specified bank interest rate. Payback Period for 2 years 5 months for 300 ml packaging. The B / C ratio is 1,42 for 300 ml packages. The added value of the business of turmeric acid is the added value obtained is Rp. 49.416 for a 300 ml package with a ratio of 47% The sensitivity analysis scenario shows that 300 ml package is sensitive to a 3 and 4% reduction in income in scenario II and III. Keywords: Tamarind turmeric, business analysis, Paon Jamu

STRATEGI PENGEMBANGAN USAHA AGROINDUSTRI KOPI LUWAK PADA SATRIA AGROWISATA DI KABUPATEN GIANYAR Putu Marita Cakatini Rosyanta; I Ketut Satriawan; I Wayan Gede Sedana Yoga
JURNAL REKAYASA DAN MANAJEMEN AGROINDUSTRI Vol 6 No 4 (2018): Desember
Publisher : Department of Agroindustrial Technology, Faculty of Agricultural Technology, Udayana University

This study aims to analyze the internal and external conditions as well as compose and recommend the business development strategy of agro-industries of Civet coffee at Satria agro- tourism in the Gianyar Regency. The methods used in this research is a method of observation field and in-depth interviews using questionnaire. Data field observations and interviews are then analyzed to obtain formulation strategies using the SWOT analysis. The assessment weighting and rating conducted by 5 experts. Results of the study show that there are 5 strengths, 5 weaknesses, 4 opportunities, and 3 threats. Results weighting and rating values for the matrix that the weighted Internal Factor Evaluation (IFE) was 3.72 and matrix External Factor Evaluation (EFE) is 3.75. This value indicates a strong position on the matrix Internal external (IE) and the strategy to do is intensive and integrative strategies. Based on SWOT Matrix Analysis, priority alternative strategy is maintaining of price and quality to expand marketing. Keywords : strategy, SWOT, agro tourism, civet coffee, QSPM

Co-Authors A.A. Putri Cahaya Tyasdela Ahmad Ali Akbar Ustadi Sadali Alfajriyanti Rachman Alfiana Afifi Amna Hartiati Anak Agung Putu Agung Suryawan Wiranatha Anak Agung Putu Agung Suryawan Wiranatha Avriella Anggita Bambang Admadi Bambang Admadi Harsojuwono Cokorda Anom Bayu Sandyasmara deria wahyuni Desya Rachmasari Cahyadewi DEWA AYU ANOM YUARINI Dewa Ayu Sega Neli Riyanti DWI PUTRA DARMAWAN Dwiki Firmandiri Natakusumah Eli Shylvia Br Tarigan Evita Zuyyina Afianti G. W. Wirayuda Gede Paramananda Jentrasaswin Gek Nanda Putri Dana Asih Hendri Hermawan Adinugraha Herry Frits Pinatik I A Istri Manik Iswari I Dewa Gede Yoga Priantara I Dewa Putu Oka Suardi I Gst. Bgs. Arya Yudiastina I Gusti Ayu Lani Triani I Gusti Ayu Oka Suryawardani I Gusti Ayu Sri Lestari I Gusti Ngurah Putra Ardinata I Kadek Aditya Arimbawa I Kadek Punia Atmaja I Ketut Ray Suwana I Made Adi Parimartha I Made Aries Susetia Mahdi I Made Teguh Mahagiri I Putu Eka Nila Kencana I Putu Gede Budisanjaya I Putu Meidyka Parstya Saputra I Putu Surya Atmaja I W.G. SEDANA YOGA I Wayan Arnata I Wayan Tika I Wayan Widia Ida Ayu Mahatma Tuningrat Ida Bagus Gde Pujaastawa Ida Bagus Gede Ardyana Pemaron S Jeckson Pardomuan Marpaung K. Ayu Novita Ketut Anik Mas Juliani Ketut Lilis Setiawati Luh Putu Melia Dewi Luh Putu Sukma Kiki Darini Luh Putu Wrasiati Lutfi Suhendra Made Hendra Mardiana Made Rizki Putri Dinanti Mei Kurnia Muhammad Ikhsan Nulzaen Natasya Damariandini Ngurah Agus Sanjaya ER Ni Komang Suryandari Ni Luh Ayu Uparina Yanti Putri Ni Luh Novi Ekayani Ni Made Dwi Astiti Sari Ni Made Dwining Purwanti Ni Made Evi Yulastari Ni Made Trisnayanti Ni Putu Candra Wikantari Ni Putu Hertika Dewi Ni Putu Indayani Ni Putu Ita Purnamayanti Ni Putu Kiki Vrashinta Dewi Ni Putu Lilik Setya Dewi Ni Putu Suwariani Noveliska Br Sembiring NYOMAN SEMADI ANTARA Pinondang Simanjuntak Putu Decky Yodharya Putu Marita Cakatini Rosyanta Putu Mas Krisna Utari Putu Shangrila Revia Parameswari Prascita Putu Yoga Pratama Putra S Ratna Dewi, Putu Cyntia Sadyasmara, Cokorda Anom Bayu Sangiang Ruth Sangiang Ruth Danella Sri Mulyani Sri Mulyani Sri Mulyani Sri Mulyani Tamara Isabela Tejawati Lianingsih Vera Wati Situmeang Wayan Widia Yugo Leonardo Panglewai

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