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All Journal Jurnal Manajemen Atma Jaya Agrokreatif Jurnal Ilmiah Pengabdian kepada Masyarakat The Asian Journal of Technology Management (AJTM) Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Jurnal Pariwisata J-IKA : Jurnal Ilmu Komunikasi Fakultas Ilmu Komunikasi Universitas BSI Bandung Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia International Journal of Applied Sciences in Tourism and Events Journal of Secretary and Business Administration JURNAL SYARIKAH : JURNAL EKONOMI ISLAM Journal of Humanities and Social Studies Jurnal Muara Ilmu Ekonomi dan Bisnis ACADEMICS IN ACTION Journal of Community Empowerment Altasia : Jurnal Pariwisata Indonesia FIRM: Journal of Management Studies Journal of Industrial Engineering Agro Bali: Agricultural Journal International Journal of Business Studies Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang International Journal of Industrial Optimization (IJIO) Jurnal Manajemen Indonesian Marketing Journal Rudence: Rural Development for Economic Resilience IDEAS: Journal of Management & Technology IJFBP International Journal of Family Business Practices Proceeding of the International Conference on Family Business and Entrepreneurship (ICFBF) International Journal of Applied Business and International Management Journal of the Community Development in Asia Asia Pacific Journal of Management and Education Jurnal Kewirausahaan, Akuntansi, dan Manajemen TRI BISNIS Jurnal Manajemen dan Pemasaran Jasa Proceeding National Conference Business, Management, and Accounting (NCBMA) Seminar Ilmiah Nasional Teknologi, Sains, dan Sosial Humaniora (SINTESA)
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MUSLIM TOURIST SATISFACTION OF HALAL TOURISM IN LOMBOK Rahmiati, Filda; Othman, Norfaridatul Akmaliah; Sunanti, Meilisa Audina Putri
JURNAL SYARIKAH : JURNAL EKONOMI ISLAM Vol. 4 No. 2 (2018): Jurnal Syarikah
Publisher : Program Studi Ekonomi Islam FEI UNIDA Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (615.743 KB) | DOI: 10.30997/jsei.v4i2.1501

Abstract

The rising of Muslim population around the world creates the increasing demand for tourism in accordance with Islamic rules called as Halal Tourism. This study examined Lombok islands which have won an International Halal Destination Award in 2016. This study investigates Destination Image, Perceived Value and Islamic Value impact on Muslim Tourist Satisfaction of Halal Tourism in Lombok. This research used 110 respondents using non-probability sampling with convenience sampling and a survey through questionnaires. Data analysis procedures used in this study is Multiple Linear Regression. Based on Multiple Linear Regression, a result of Destination Image, Perceived Value, and Islamic Value were found to have the positive and significant impact on Muslim Tourist Satisfaction partially and simultaneously with R2 of 0.775. It indicates that 77.5 persen of the variance in Muslim Tourist Satisfaction in Lombok influenced by Destination Image, Perceived Value, and Islamic Value. The recommendation is given to future study are used this three variables in other locations of halal tourism in Indonesia, therefore, it will create a sustainable halal tourism of Indonesia which create a competitive advantage in attracting tourist to visit Indonesia for Halal tourism purposes
Pengembangan Pariwisata di Jakarta dalam Perspektif Sumber Daya Manusia Amin, Grace; Rahmiati, Filda; Ismail, Yunita; Simatupang, Togar; Larso, Dwi; Othman, Norfaridatul
Jurnal Pariwisata Indonesia Vol 2 No 2 (2020): Jurnal ALTASIA (Edisi Khusus) - Acceptance
Publisher : Program Studi Pariwisata - Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (17.293 KB)

Abstract

Selain sebagai ibu kota negara Indonesia dan pusat perekonomian, Jakarta juga merupakan salah satu kota yang banyak dikunjungi turis lokal maupun mancanegara karena keanekaragaman  wisata yang ditawarkan. Pengelolaan pariwisata dari berbagai aspek merupakan hal yang perlu diperhatikan oleh pemerintah. Penelitian ini bertujuan untuk menjelaskan peran penting manajemen sumber daya manusia dalam pengembangan pariwisata di Jakarta. Peneliti menggunakan metode deskriptif kualitatif dan tehnik purposive sampling dalam penelitian ini. Hasil interview dengan beberapa representative responden mendapatkan bahwa pengelolaan sumber daya manusia seperti dalam proses seleksi karyawan, peningkatan kompetensi, pelatihan serta sistem pengelolaan yang baik sangat dibutuhkan dalam rangka pengembangan dunia pariwisata di Jakarta.
USER ACCEPTANCE OF ONLINE TRAVEL AGENTS AGENT FOR MILLENIALS AND GEN Z Lubis, Muhammad Faikar Thaufan; Rahmiati, Filda
Jurnal Muara Ilmu Ekonomi dan Bisnis Vol 3, No 2 (2019): Jurnal Muara Ilmu Ekonomi dan Bisnis
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmieb.v3i2.7347

Abstract

Pariwisata adalah salah satu sektor yang berkontribusi paling besar terhadap perekonomian suatu negara. Selain itu, ia berkontribusi paling besar bagi pembangunan berkelanjutan seperti di Indonesia. Salah satu pemain pariwisata adalah agen perjalanan online yang melayani kebutuhan wisatawan sebelum bepergian. Karena itu, penting bagi agen perjalanan untuk memenuhi kebutuhan wisatawan. Tujuan dari penelitian ini adalah untuk menentukan penerimaan pengguna terhadap agen perjalanan online di Gen Z dan Millennials. Penelitian ini dilakukan untuk mempelajari model Unified Theory Acceptance dan Use of Technology 2 (UTAUT2). Populasi dari penelitian ini adalah semua orang yang pernah membeli tiket dan / atau memesan akomodasi di Agen Perjalanan Online menggunakan purposive sampling non-probabilitas. Penelitian ini mengumpulkan data dengan menyebarkan kuesioner elektronik (e-kuesioner). 200 responden memenuhi kriteria dalam penelitian ini. Untuk menganalisis data, Partial Least Square - Structural Equation Model (PLS-SEM) dianalisis menggunakan SmartPLS 3.2.8. Hasil penelitian ini menunjukkan bahwa Pengaruh Sosial, Motivasi Hedonik, dan Kebiasaan berpengaruh signifikan terhadap Behavioral Intention. Behavioral Intention juga memiliki pengaruh signifikan terhadap Use Behavior. Dalam efek moderasi, hanya Umur yang dapat memoderasi Pengaruh Sosial pada Niat Perilaku. Dengan demikian, direkomendasikan untuk penelitian selanjutnya untuk menggunakan model UTAUT2 yang lengkap dan menambahkan variabel Perceived Security. Di sisi lain, Pegipegi harus menambahkan lebih banyak layanan pada bisnis utama mereka. Tourism is one of the sectors that contribute the most to a country's economy. Moreover, it contributes most to sustainable development such as in Indonesia. One of tourism players is an online travel agency that caters to the needs of tourists before travelling. Therefore, it is important for travel agents to meet the needs of tourists. The purpose of this study was to determine user acceptance of online travel agents in Gen Z and Millennials. This research carried out to study Unified Theory Acceptance and Use of Technology 2 (UTAUT2) model. The population of this study is everyone who ever purchased ticket and/or booking accommodation on Online Travel Agent using non-probability purposive sampling. This research collected the data by spreading electronic questionnaire (e-questionnaire). 200 respondents met criteria in this research. To analyze the data, Partial Least Square – Structural Equation Model (PLS-SEM) analyzed using SmartPLS 3.2.8. The result of this research indicated that Social Influence, Hedonic Motivation, and Habit has significant influence on Behavioral Intention. Behavioral Intention also has significant influence on Use Behavior. In moderating effect, only Age can moderate Social Influence on Behavioral Intention. Thus, it is recommended for next research to use the complete of UTAUT2 model and add Perceived Security variable. On the other hand, Pegipegi should add more services on their main business.
Ceramic supplier selection using analytical hierarchy process method Rahmiati, Filda; Syafei, H.M Yani; Purwanto, Purwanto; Andianto, Jonathan
International Journal of Industrial Optimization Vol 2, No 2 (2021)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/ijio.v2i2.4406

Abstract

This study tried to implement the Analytical Hierarchy Process (AHP) and the weights of the criteria and sub-criteria to find the best supplier. According to QCDFR (quality, cost, delivery, flexibility, and responsiveness). This study took place in one of the biggest tile producers, ranks fifth in the world and the first in Indonesia. However, the company currently only uses quality, cost, and delivery methods to choose the best supplier of raw material, namely feldspar. This research tries to use the systematic method to find the best supplier based on the importance of the criteria. The method used the quantitative approach to enumerate the data to analyze the information.  The company analyzed six suppliers. The primary tool used in this research is a Super Decision Software version 3.2 to create and manage the AHP model, enter the judgments, get results, and perform sensitivity analysis on the results. The result found that Semarang is the best supplier. The company will choose Semarang to become the company's business partner compared to the other suppliers because Semarang has met the criteria that the company prioritizes the most. By having the best supplier selection, the company can provide the right material consistency and suitable material suitability.
The Aggregate Planning For Trucking Operation in Cikarang Dry Port Utami, Dwi Puspita Sari; Rahmiati, Filda
The Asian Journal of Technology Management (AJTM) Vol 8, No 1 (2015)
Publisher : School of Business and Management Institut Teknologi Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/ajtm.2015.8.1.2

Abstract

Abstract. Cikarang Dry Port currently is the only dry port in Indonesia. This Dry Port has a role to connect or extend the Sea Port to the industrial areas located far from Sea Port. Thus, it creates a value added and also reduce costs. One of the operations done in Cikarang Dry Port is trucking operation. This research aims to examine the planning of 2014 trucking activity in Cikarang Dry Port to determine the right number of the truck that will be best occupied to manage all demands. The analysis begins with demand forecasting by using a moving average method of 12 months or one year period in 2013 which will be used as main information to develop the plans. There are three plans developed in this research. Based on the three plans, Plan A with minimum trucking plan with subcontracting is the most profitable which gives the highest profitability of Rp. 374,984,625. Recommendation for this research is using the current minimum number of 39 trucks rent with additional subcontracting when the demand is exceeding the capacity, thus, Cikarang Dry Port can occupy all demands and gain more profits.Keywords: Aggregate Planning; Scheduling; Trucking Operation; Moving Average; Cikarang Dry Port
THE ROLE OF RELIGIOUSITY MEDIATING ISLAMIC ATTRIBUTES ON TOURIST PREFERENCE AT SHARIA-COMPLIANCE HOTEL Rahmiati, Filda; Fajarsari, Anita Rizki
Jurnal Muara Ilmu Ekonomi dan Bisnis Vol 4, No 1 (2020): Jurnal Muara Ilmu Ekonomi dan Bisnis
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmieb.v4i1.7578

Abstract

Meningkatnya populasi Muslim di seluruh dunia membuat meningkatnya permintaan Pariwisata Halal. Karena Indonesia adalah negara dengan populasi Muslim terbesar di dunia, diharapkan menduduki peringkat pertama para pariwisata halal termasuk hotel yang mematuhi hukum Syariah. Namun, Indonesia menempati posisi ke-2 pada Muslim-Friendly sementara Malaysia sebagai peringkat pertama negara Pariwisata Halal. Oleh karena itu, peneliti melakukan penelitian ini untuk mengetahui preferensi wisatawan terhadap hotel halal di Indonesia sebagai salah satu kriteria untuk membangun pariwisata halal. Penelitian ini menyelidiki pengaruh Islamic physical attributes (Atribut Fisik Islami), Islamic non-physical attributes (Atribut Non Fisik Islami) dan Religiosity (Keagamaan) sebagai moderator pada Tourist Preference (Preferensi Turis) of Shariah-compliance hotel (Hotel kepatuhan Syariah) di Indonesia. Penelitian ini menggunakan 100 responden hotel halal yang menggunakan non-probability sampling dengan teknik Convenience sampling dan menggunakan pendekatan penelitian positivis dengan metode kuantitatif dan survei melalui kuesioner. Untuk menganalisis data, Partial Least Square - Structural Equation Model (PLS-SEM) dianalisis menggunakan SmartPLS 3.2.8. Hasil penelitian ini menunjukkan bahwa Islamic non-physical attributes berpengaruh signifikan terhadap Tourist Preference. Religiosity memiliki pengaruh moderat yang signifikan dari Islamic non-physical attributes pada Tourist Preference. Padahal, Islamic physical attributes tidak berpengaruh signifikan terhadap Tourist Preference. Dengan demikian, disarankan bagi hotel untuk menerapkan Islamic non-physical attributes seperti lantai terpisah, kolam renang, juga senam untuk pria dan wanita.  The rising of Muslim population around the world makes the increasing of demand of Halal Tourism. As Indonesia is a country with the largest population of Muslim around the world should become the leader of Halal tourism including Shari’ah compliance hotel. However, Indonesia positioned 2nd place of Muslim-Friendly destination while Malaysia as a leader of the Halal Tourism country. Therefore, the researcher conducted this research to find out the tourist preference toward halal hotel in Indonesia as one of the criteria to build halal tourism. This study investigates the influence of Islamic physical attributes, Islamic non-physical attributes and Religiosity as moderating on tourist preference of Shariah-compliance hotel in Indonesia. This research uses 100 respondents of Halal hotel which is using non-probability sampling with Convenience sampling technique and using a positivist research approach with a quantitative method and a survey through questionnaires. To analyze the data, Partial Least Square – Structural Equation Model (PLS-SEM) analyzed using SmartPLS 3.2.8. The result of this research indicated that Islamic Non-physical Attributes has significant influence on Tourist Preference. Religiousity has significant moderating influence of Islamic Non-physical Attributes on Tourist Preference. Whereas, Islamic Physical Attributes has not significantly influence on Tourist Preference. Thus, it is recommended for hotels to implement the Islamic Non-physical Attributes such as separate floors, swimming pool, also gymnastic for men and women.  
PENGARUH ATRIBUT TUJUAN TERHADAP KEPUASAN WISATAWAN: STUDI PADA WALKING TOURISM Filda Rahmiati; Ahmad Nur Dani
Jurnal Pariwisata Vol 7, No 2 (2020): Jurnal Pariwisata
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (463.371 KB) | DOI: 10.31294/par.v7i2.8728

Abstract

ABSTRAK Penelitian ini dilakukan untuk mengetahui bagaimana kualitas Atribut Tujuan (Aksesibilitas, Atraksi, Fasilitas, Kegiatan, Paket yang Tersedia, Layanan Tambahan) mempengaruhi kepuasan wisatawan pada Walking Tourism atau disebut juga dengan berwisata dengan berjalan kaki. Penelitian ini menggunakan metode penelitian kuantitatif dan sampling non probabilitas dengan purposive sampling. Kuisioner yang terdiri dari 38 pertanyaan dengan skala likert dibagikan kepada 319 responden. Hasil ini menegaskan bahwa Daya Tarik, Kegiatan, dan Fasilitas memiliki pengaruh signifikan parsial terhadap kepuasan wisatawan. Penelitian ini juga menunjukkan bahwa semua atribut tujuan (Aksesibilitas, Daya Tarik, Fasilitas, Kegiatan, Paket yang Tersedia, dan layanan tambahan) memiliki pengaruh yang signifikan secara simultan terhadap kepuasan wisatawan pada Walking Tourism. Penelitian ini hanya fokus pada satu tujuan wisata yang merupakan tujuan wisata dengan berjalan kaki (Walking Tourism). Walking tourism tidak terbatas pada pengembangan pariwisata juga berkontribusi pada peningkatan kualitas hidup masyarakat dan mendukung ekonomi pedesaan setempat. Kata Kunci: Atribut Tujuan, Kepuasan Wisatawan, Walking Tourism.  ABSTRACT This research was conducted to determine how the quality of Destination Attributes (Accessibility, Attractions, Amenities, Activities, Available Packages, Ancillary Services) influences on tourist satisfaction on Walking Tourism. This research used a quantitative research method and Non-probability sampling with purposive sampling. Questionnaires consisting of 38 questions with the Likert scale was distributed to 319 respondents. The result affirmed that Attraction, Activities, and Amenities have a partial significant influence towards tourist satisfaction in Dieng Plateau. This study also showed that all destination attributes (Accessibility, Attractions, Amenities, Activities, Available Packages and Ancilliary services) have simultaneously significant influence towards tourist satisfaction on Walking Tourism of Dieng Plateau. This research only focuses on one tourism destination represent walking tourism destination. Walking tourism are not limited to tourism development also contributes to improving the quality of life of communities and support the local rural economy. Keywords: Destination Attributes, Tourist Satisfaction, Walking Tourism
Organizational Commitment Generasi X dan Y di Industri Manufaktur Grace Amin; Filda Rahmiati
J-IKA Vol 5, No 2 (2018): JURNAL J-IKA
Publisher : Lembaga Penelitian & Pengabdian Masyarakat Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (376.53 KB) | DOI: 10.31294/kom.v5i2.4524

Abstract

Laju turnover dalam suatu perusahaan adalah salah satu hal yang perlu dikendalikan. Faktor – faktor seperti perbedaan gaya bekerja, budaya serta usia dan generasi seringkali mempengaruhi kinerja karyawan dan komitmen organisasi. Penelitian ini bertujuan untuk menganalisa perbandingan organizational commitment dari generasi X dan Y yang bekerja pada industri manufaktur di kawasan Jababeka - Bekasi. Metode purposive sampling digunakan untuk menentukan sample penelitian dan pengumpulan data dilakukan melalui penyebaran kuesioner kepada 200 responden. Dalam penelitian ini, metode yang akan digunakan adalah independent sample t test. Hasil penelitian menunjukkan bahwa affective commitment, continuance commitment dan normative commitment antara generasi X dan generasi Y memiliki perbedaan yang signifikan. Generasi X memiliki organizational commitment yang lebih tinggi dibandingkan generasi Y.
Pengembangan Pariwisata di Jakarta dalam Perspektif Sumber Daya Manusia Grace Amin; Filda Rahmiati; Yunita Ismail; Togar Simatupang; Dwi Larso; Norfaridatul Othman
Altasia Jurnal Pariwisata Indonesia Vol 2 No 2 (2020): Jurnal ALTASIA (Edisi Spesial Seminar Nasional Pariwisata)
Publisher : Program Studi Pariwisata - Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/altasia.v2i2.592

Abstract

Selain sebagai ibu kota negara Indonesia dan pusat perekonomian, Jakarta juga merupakan salah satu kota yang banyak dikunjungi turis lokal maupun mancanegara karena keanekaragaman wisata yang ditawarkan. Pengelolaan pariwisata dari berbagai aspek merupakan hal yang perlu diperhatikan oleh pemerintah. Penelitian ini bertujuan untuk menjelaskan peran penting manajemen sumber daya manusia dalam pengembangan pariwisata di Jakarta. Peneliti menggunakan metode deskriptif kualitatif dan tehnik purposive sampling dalam penelitian ini. Hasil interview dengan beberapa representative responden mendapatkan bahwa pengelolaan sumber daya manusia seperti dalam proses seleksi karyawan, peningkatan kompetensi, pelatihan serta sistem pengelolaan yang baik sangat dibutuhkan dalam rangka pengembangan dunia pariwisata di Jakarta.
FACTORS OF TOURIST PERCEIVED VALUE OF INDONESIA SHOPPING TOURISM Filda Rahmiati; Grace Amin
FIRM Journal of Management Studies Vol 4, No 1 (2019): FIRM JOURNAL OF MANAGEMENT STUDIES
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (434.473 KB) | DOI: 10.33021/firm.v4i1.680

Abstract

Shopping becomes a relevant component. Shopping has become a factor that influences the choice of destination, travel, travel and travel. With the desire to develop, it is an interesting phenomenon for policy makers, academics and business leaders around the world. The city of Bandung, as one of the cities called "shopping paradise" has attracted many foreign tourists (tourists). The purpose of this study is to analyze the factors of foreign tourists perceived value towards shopping tourism in the city of Bandung. The results of the analysis in this study stated that there are 5 (five) new factors of tourist perceived value of shopping tourism. The five factors are: (1) Emotional Value, (2) Value for Money, (3) Social Value, (4) Hedonic Value, and (5) Functional Value. The most dominant factor is Emotional Value because it has the highest Eigen Value. This research recommend coordination between the Government of Bandung City to improve the city infrastructure so as to provide comfort for foreign tourists when visiting the city of Bandung. In addition, there are also innovations in terms of payment when shopping, innovations in shopping centers that are expected to increase tourist satisfaction so the creation of repeat visits also recommends to other foreign tourists.