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All Journal Jurnal Ilmu Manajemen (JIM) ASEAN Journal on Hospitality and Tourism EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis IMAGE STRATEGIC AdBispreneur Jurnal Manajemen dan Bisnis Indonesia Jurnal Manajemen & Keuangan Jurnal Bisnis dan Manajemen MANAJERIAL Akuntabel : Jurnal Ekonomi dan Keuangan JRMSI - Jurnal Riset Manajemen Sains Indonesia JURNAL MANAJEMEN (EDISI ELEKTRONIK) Journal of Innovation in Business and Economics International Journal of Communication and Society Jurnal Manajemen JIIP (Jurnal Ilmiah Ilmu Pendidikan) Jurnal Pengabdian Masyarakat Multidisiplin Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Airlangga Journal Innovation Management International Journal of Community Service Human Resource Management Studies Journal of International Conference Proceedings International Research of Multidisciplinary Analysis Prosiding Seminar Nasional Unimus Shahih : journal of islamicate multidisciplinary
Rofaida, Rofi
Universitas Pendidikan Indonesia
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Journal : ASEAN Journal on Hospitality and Tourism

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HUMAN RESOURCE COMPETENCE DEVELOPMENT MODEL IN BANDUNG CITY TOURISM AS AN ATTEMPT TO IMPROVE THE COMPETITIVENESS OF TOURISM SECTOR Rofaida, Rofi
ASEAN Journal on Hospitality and Tourism Vol 14, No 2 (2015)
Publisher : ITB Journal Publisher, LPPM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (902.967 KB)

Abstract

The development of tourism sector is closely related to the improvement of hotel and restaurant industry. Its contributions to PDRB, employment, and the increasing business entity show that the economic activity in this sector remains high and becomes superior in Bandung city. Nevertheless, the problem existed is related with the mismatch between the competence owned by the human resource and the industry requirement. The aim of the study are (1) developing strategy to improve the human resource competence in hotel and restaurant sector based on gap analysis between the required human resource competence profile and provided human resource competence profile.(2) Mapping and analyzing the role of ‘triple helix’ system (industry, government, and academician) in constructing human resource competence development model. The result of the study in front office, housekeeping, waiter, and cook show that the competence owned have not fulfilled the SKKNI standard in Hotel and Restaurant. Strategies proposed by this study are: (1) Improving training institution capacity. (2) Developing human resource competence through training and (3) Developing human resource through certification and standardization. Developing human resource competence is determined by three factors: industry, government policy, and education institution. Mapping and analyzing the role of ‘triple helix’ system (industry, government, and academician) will develop human resource competence development model in hotel and restaurant sector
HUMAN RESOURCE COMPETENCE DEVELOPMENT MODEL IN BANDUNG CITY TOURISM AS AN ATTEMPT TO IMPROVE THE COMPETITIVENESS OF TOURISM SECTOR Rofi Rofaida
ASEAN Journal on Hospitality and Tourism Vol. 14 No. 2 (2015)
Publisher : Centre For Tourism Planning and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/ajht.2015.14.2.5

Abstract

The development of tourism sector is closely related to the improvement of hotel and restaurant industry. Its contributions to PDRB, employment, and the increasing business entity show that the economic activity in this sector remains high and becomes superior in Bandung city. Nevertheless, the problem existed is related with the mismatch between the competence owned by the human resource and the industry requirement. The aim of the study are (1) developing strategy to improve the human resource competence in hotel and restaurant sector based on gap analysis between the required human resource competence profile and provided human resource competence profile.(2) Mapping and analyzing the role of 'triple helix' system (industry, government, and academician) in constructing human resource competence development model. The result of the study in front office, housekeeping, waiter, and cook show that the competence owned have not fulfilled the SKKNI standard in Hotel and Restaurant. Strategies proposed by this study are: (1) Improving training institution capacity. (2) Developing human resource competence through training and (3) Developing human resource through certification and standardization. Developing human resource competence is determined by three factors: industry, government policy, and education institution. Mapping and analyzing the role of 'triple helix' system (industry, government, and academician) will develop human resource competence development model in hotel and restaurant sector
Co-Authors Abd. Rasyid Syamsuri Abdurokhim Abdurokhim Agi Syarif Hidayat Agus Sudono Asti Nur Aryanti Ayu Krishna Yuliwati Budhi Pamungkas Gautama, Budhi Christianingrum Ciptagustia, Annisa Dellia Mila Vernia Dematria Pringgabayu Dini Hamidin Ditta Desiani Hanifah Eeng Ahman, Eeng Emi Amelia Emi Amelia Fitriatu Lam’ah Harlina Meidiaswati Mohamad Sapari Hadian Munawaroh Munawaroh Nurfahmiyati Hasan Basri Nurjanah, Rian Palupi Permata Rahmi Perdana, Yoga Rian Nurjanah Rina Suprina Sri Iswati Suryana Suryana Suryana Suryana Suryana Suryana Suryana Syamsul Hadi Senen, Syamsul Hadi Tatiek Ekawati Permana Tjutju Kuniarsih Tjutju Yuniarsih, Tjutju udhi Pamungkas Gautama Wenda Wahyu Christiyanto Wulung, Shandra Rama Panji Yuliawati, Ayu Krishna Zainuddin Maliki