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All Journal Jurnal Ekonomi JURNAL ILMIAH MANAJEMEN BISNIS DAN TERAPAN Akademika : Jurnal Manajemen, Akuntansi, dan Bisnis Widya Cipta : Jurnal Sekretari dan Manajemen Jurnal Manajemen Jurnal Informasi dan Teknologi Jurnal E-Bis: Ekonomi Bisnis Enrichment : Journal of Management Jurnal Ekobis : Ekonomi Bisnis & Manajemen Journal of Management and Bussines (JOMB) Jurnal Manajemen dan Inovasi (MANOVA) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Malcom: Indonesian Journal of Machine Learning and Computer Science Riwayat: Educational Journal of History and Humanities INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE KIC SENMEA Prosiding Simposium Nasional Manajemen dan Bisnis
HERY PURNOMO
Universitas Nusantara PGRI Kediri
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Journal : Jurnal Ekobis : Ekonomi Bisnis

 1 
SIGNIFIKANSI HARGA, FASILITAS DAN LAYANAN TERHADAP KEPUASAN KONSUMEN JASA HOTEL Hery Purnomo; Rino Sardanto; Basthoumi Muslih
Jurnal Ekobis : Ekonomi Bisnis & Manajemen Vol 11, No 1 (2021): Jurnal Ekobis: Ekonomi Bisnis dan Manajemen
Publisher : STIE Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37932/j.e.v11i1.167

Abstract

The purpose of this research is to know how much the significance of the price, facilities and services have been conducted, influence consumer satisfaction, either partially or simultaneously. Research using quantitative descriptive approaches, and rules for collecting information on poll use, where data analysis techniques with multiple regression analysis methods. Sample size in research of 80 respondents, with sampling method using probability sampling ordinance. The results found that prices, facilities and services are partially and simultaneously have significance to consumer satisfaction, during the Covid-19 pandemic. These results show that Hotel management needs to consider how facilities and employee interactions with Hotel consumers can be managed to satisfy consumer satisfaction, which will take them to receive premium prices charged by the Hotel. This study will allow the Lotus Garden Hotel Resort to be even better.
Co-Authors A. Hamid Abdul Rosid Agustin Setyo Ningsih Ainul Sholikah Alisa Mayang Ningrum Amin Tohari Anggita Sri Riyanti Anitria Urbaningrum Wahyudi Anton Yuliansyah Apay Safari* Ardi Shina Toya Sahara Arief Nuryana Artika Candra Mei Susilo Asis Sundari Sukma Intan Margasiwi Asri Ady Bakri Ayu Ninditya Badrus Zaman Badrus Zaman Basthoumi Muslih Cindya Alam Prameswari Putri Clarencia Mirnanda Veronica Dahlia Amelia Dendy K Pramudito DENI WAHYU EKA WIJAYA Dinda Martalina Anwar Dodi Kusuma Hadi S Dodi Kusuma Hadi Soejoko Dodi Kusuma Hadi Soejoko Dyah Ayu Eka Putri Egidius Fkun Elsa Unung Terisma Endang Meliani Eva Desembrianita Farid Wahyudi Fauji, Diah Ayu septi Fitri Rochaniyah Floren Acnestania Friska Monika Putri Gina Novianti Rahayu Imeelda Pevio Arta Mevia S.J Irdiana, Sukma Islami Dien Azizah Isna Zuliatun Nikmah Isnaini Sakbania Khafidzatu Nadhila Khusna Fatimatus Syahroq Kurniawan, Rony Lifsa Belviana Lilia Pasca Riani M.Taufik Tohari Martha Yogi Pratama Martina Dwi Anggraini Megandhi Gusti Wardhana Meylany Ulfa Sari Mochammad Agus Syifaudin Al Maghribi Muhammad Andre Arif Wahyu Saputra Muhammad Bayu Andaresa Muhammad Fu'at Chasan Musran Munizu Nety Novita Hariyani Nova Ayu Sharafika Novita Gunawan Olyvia Deva Magdalena Ratna Puji Lestari Rima Dana Paramita Rima Pujiati Rino Sardanto Rino Sardanto Safitri Alfinasari Samari Samari Samari Samari Samari Sarwo Hakim Sigit Ratnanto Sigit Ratnanto Ratnanto Sigit Wisnu Setya Bhirawa Silvia Ekasari Siska Yunia Arismawati Subagyo Subagyo Subagyo, Subagyo Sugiono Sugiono Sugiono Susanto Susanto Swasta Bangun Syeh Assery Tanti Widia Nurdiani Tri Endar Susianto Triana Dewi Wahyuni Trisnaning Windy Damawati Yanti Setianti Yenny Dwi Artini Yudiyanto Joko Purnomo Yulia Novita Yusril Rochmad Widiar Zuliani Zulistiani, Zulistiani