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MENGUKUR KEPUASAN KONSUMEN PRODUK SKIN CARE MELALUI KUALITAS PRODUK Depy Muhamad Pauzy; Arga Sutrisna
Jurnal Ecoment Global Vol. 6 No. 2 (2021): Edisi Agustus 2021
Publisher : Universitas Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (749.904 KB) | DOI: 10.35908/jeg.v6i2.1144

Abstract

This study aims to determine how the influence of product quality on customer satisfaction on skin care products. This research is descriptive and empirical. Descriptive research was conducted to obtain an overview of product quality and customer satisfaction. While empirical research was conducted to determine the relationship between variables through statistical calculations. Data collection techniques through questionnaires to 95 respondents by purposive sampling. The object of this research is Economics student at the Perjuangan University of Tasikmalaya. Research data will be analyzed using simple regression where product quality becomes the independent variable, and customer satisfaction as the dependent variable. The average use of skin care products used by Perjuangan University of Tasikmalaya is local skin care products. This is because the users of skin care products trust more what has been recommended by doctors, prefer and buy products that have guaranteed safety and are easily found in various places in Tasikmalaya. Based on the results of statistical tests obtained that product quality has a significant effect on customer satisfaction. Keywords: Skin Care; product quality, customer satisfaction. Keywords: Skin Care; product quality, customer satisfaction.
Perbandingan: Kualitas Sumber Daya Manusia (SDM) Pariwisata Pra Dan Masa Pandemi Covid-19 di Objek Wisata Pantai Pangandaran Arga Sutrisna; Ari Arisman
Jurnal Ilmiah Universitas Batanghari Jambi Vol 21, No 3 (2021): Oktober
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v21i3.1658

Abstract

The purpose of this study was to analyze the comparison of the Quality of Tourism Human Resources in Pangandaran Beach Attraction in the period and before the Covid-19 Pandemic based on emotional intelligence and intellectual intelligence. The method in this research is Comparative Research with a Quantitative approach. The conclusion of this study is that there are Differences in the Quality of Tourism Human Resources in the period and before the covid-19 pandemic in Coastal Attractions based on emotional intelligence and intellectual intelligence, so it can be concluded that there are differences in the Quality of Tourism Human Resources in the period and before the covid-19 pandemic based on Emotional Intelligence (EQ) and Intellectual Intelligence (IQ).
LOKASI USAHA DAN FASILITAS PELAYANAN SEBAGAI DETERMINAN KEPUTUSAN PEMBELIAN Suci Putri Lestari; Arga Sutrisna; Muhammad Mafazi
Akutansi Bisnis & Manajemen ( ABM ) Vol 27 No 2 (2020): Oktober
Publisher : STIE Malangkucecwara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (347.235 KB) | DOI: 10.35606/jabm.v27i2.687

Abstract

Tujuan dari penelitian ini adalah untuk menguji dan menganalisis pengaruh lokasi bisnis dan fasilitas terhadap keputusan konsumen hotel. Penelitian ini melibatkan 100 responden sebagai sampel yang merupakan pengguna jasa hotel. Pengujian hipotesis menggunakan regresi berganda. Hasil penelitian menjelaskan bahwa akses dan visibilitas berkontribusi signifikan sebagai indikator lokasi bisnis yang strategis. Arsitektur penempatan fasilitas, interior, kelengkapan fasilitas dan sirkulasi udara merupakan indikator penting dari variabel fasilitas pelayanan. Hasil penelitian membuktikan bahwa lokasi usaha dan fasilitas berpengaruh signifikan terhadap keputusan pembelian
PENGARUH ATRIBUT PRODUK DAN HARGA TERHADAP PROSES KEPUTUSAN PEMBELIAN SERTA DAMPAKNYA TERHADAP TINGKAT KEPUASAN PELANGGAN PRODUK KELOM SHENY DI KOTA TASIKMALAYA Depy Muhamad Pauzy; Arga - Sutrisna
JURNAL MAKRO MANAJEMEN Vol 4, No 2 (2019): Makro Jurnal Manajemen Dan Kewirausahaan
Publisher : JURNAL MAKRO MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (788.069 KB)

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh atribut produk dan harga terhadap keputusan pembelian serta dampaknya terhadap tingkat kepuasan pelanggan pada produk Kelom Sheny di Kota Tasikmalaya. Penelitian ini bersifat deskriptif dan empiris. Penelitian deskriptif dilakukan untuk memperoleh gambaran tentang atribut produk, harga, keputusan pembelian, dan kepuasan pelanggan.Sedangkan penelitian empiris dilakukan untuk mengetahui hubungan antara variabel melalui perhitungan-perhitungan statistik. Teknik pengumpulan data melalui penyebaran angket kepada 100 orang responden secara random (acak). Objek dalam penelitian ini adalah semua konsumen yang berada di sekitar wilayah Kota Tasikmalaya. Data penelitian akan dianalisis menggunakan path analysis dimana atribut produk dan harga menjadi variabel bebas, proses keputusan pembelian sebagai variabel intervening/perantara dan kepuasan pelanggan sebagai variabel terikat.
MENCIPTAKAN NILAI TAMBAH MELALUI OPTIMALISASI MANAJEMEN BANK SAMPAH WARGA PERUMAHAN BUMI ASRI DIRGANTARA KELURAHAN PARAKANNYASAG KECAMATAN INDIHIANG KOTA TASIKMALAYA Arga Sutrisna; Suci Putri Lestari
Journal of Empowerment Community Vol. 4 No. 1 (2022): Maret 2022
Publisher : Universitas Perjuangan Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36423/jec.v4i1.696

Abstract

Tujuan utama yang ingin dicapai berkaitan dengan program Penerapan Teknologi Tepat Guna (PTTG) di Perumahan Bumi Asri Dirgantara adalah  menghasilkan penghasilan tambahan bagi warga. Adapun metode yang digunakan adalah penyuluhan tentang pentingnya Manajemen Bank Sampah, pengadaan peralatan yang dapat membantu masyarakat dalam mengelola sampah dan bagaimana mengolah sampah menjadi bahan yang bernilai ekonomis. Luaran dari Pengabdian Masyarakat ini adalah terbit di Jurnal Nasional tidak terakreditasi.Kata kunci: bank sampah, manajemen bank sampah
ANALISIS KEPUASAN PEGAWAI DINAS PERTANIAN KABUPATEN PANGANDARAN YANG DIPENGARUHI OLEH PROGRAM KESEJAHTERAAN Kusuma Agdhi Rahwana; Arga Sutrisna
Jurnal Hexagro Vol. 4 No. 2 (2020)
Publisher : Universitas Perjuangan Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36423/hexagro.v4i2.429

Abstract

Tujuan penelitian ini adalah untuk mengetahui pengaruh program kesejahteraan terhadap kepuasan pegawai pada Dinas Pertanian Kabupaten Pangandaran. Metode penelitian yang digunakan dalam penelitian ini adalah Metode Deskriptif analisis dengan pendekatan kuantitatif. Pengumpulan data diperoleh melalui wawancara, kuesioner dan studi pustaka. Populasi dalam penelitian ini adalah pegawai negeri sipil pada Dinas Pertanian Kabupaten Pangandaran.Metode Analisis data yang digunakan adalah Regresi Sederhana, dimana data yang diolah dengan bantuan SPSS.Hasil penelitian menunjukan adanya pengaruh antara program kesejahteraan terhadap kepuasan pegawai Dinas Pertanian Kabupaten Pangandaran.
Analisis Pengendalian Persediaan Bahan Baku dengan Menerapkan Metode EOQ (Economic Order Quantity) pada PT. Jatisari Furniture Work Arga Sutrisna; Rizki Ginanjar; Suci Putri Lestari
Ekonomis: Journal of Economics and Business Vol 5, No 1 (2021): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v5i1.304

Abstract

This research objectives aims to determine and analyze raw material inventory control, the ideal raw material inventory that the company must provide and the efficiency of production costs carried out by Jatisri Furniture Work in Tasikmalaya for the period 2018.11 – 2020.02. The data collection method in this study is by direct observation at Jatisari Furniture Work in Tasikmalaya. Using techniques such us interviews, observation, and documentation. These observations were made in production reports for the years 2018 – 2020. The analysis tool was carried out using the Economic Order Quantity (EOQ) method such us safety stock, reorder point, and total inventory cost. The result of the Economic Order Quantity (EOQ) analysis show that the total cost of raw the material inventory that must be incurred by the company is greater than the total cost of inventories calculated according to the EOQ method. Companies should follow the calculations from the EOQ method so that they can save on raw material inventory costs, so that production costs are more efficient.
THE INFLUENCE OF EMOTIONAL INTELLIGENCE AND INTELLECTUAL INTELLIGENCE ON THE QUALITY OF PARAWISATA HUMAN RESOURCES IN PANGANDARAN BEACH TOURISM OBJECT Arga - Sutrisna; Depy Muhamad Pauzy
JOBS (Jurnal Of Business Studies) Vol 5, No 2 (2019): Desember 2019
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/jobs.v5i2.1712

Abstract

This research is one of the efforts of researchers to develop tourism human resources in Pangandaran beach tourism, the development of tourism human resources in Pangandaran attractions is very important to face the MEA (ASEAN Economic Community), it is hoped that with good tourism human resources can produce resources very large regional income. the purpose of this study is first to find out the intellectual intelligence, emotional intelligence, and the quality of human tourism resources in Pangandaran beach tourism objects, secondly to know the effect of intellectual intelligence and emotional intelligence simultaneously on the quality of tourism human resources in Pangandaran beach tourism objects, the third to know the effect of intellectual intelligence and emotional intelligence partially on the quality of tourism human resources in Pangandaran beach tourism objects, and the fourth becomes the basis of subsequent research. The method used to achieve the above objectives is an explanatory research method, the use of this method because researchers not only describe the empirical facts found in the field, but also intend to analyze and explain the influence between variables. This research was conducted on tourism human resources in Pangandaran beach tourism objects with a sampling system. The results of this study that the variable of emotional intelligence significantly influence the quality of tourism human resources and that the intellectual intelligence variable significantly influences the quality of tourism human resources and emotional intelligence and intellectual intelligence simultaneously significantly influence the quality of tourism human resources
Analisis Kinerja Operasi pada Masa Pandemi Covid-19 dengan Penerapan Total Quality Management (TQM) dan Supply Chain Management (SCM) Di UMKM Kota Tasikmalaya Suci Putri Lestari; Arga Sutrisna
Eksis: Jurnal Ilmiah Ekonomi dan Bisnis Vol 12, No 2 (2021): November
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/eksis.v12i2.250

Abstract

This research was conducted to analyze the application of total quality management (TQM) and supply chain management (SCM) in UMKM in Tasikmalaya city to improve the performance of UMKM operations. And to understand which methods can improve the performance of UMKM operations. Using the probability sampling method by spreading questionnaires against 90 UMKM who apply the TQM and SCM methods in the operation process. Hypothesis tests using multiple regressions with research results have significant influences on the application of TQM and SCM to improve operatic performance during the covid-19 pandemic in UMKM in tasikmalaya city.
Peningkatan Kualitas Sumber Daya Manusia Pariwisata di Era Pandemi Covid-19 Berdasarkan Kecerdasan Emosional dan Kecerdasan Intelektual Arga Sutrisna; Suci Putri Lestari
Eksis: Jurnal Ilmiah Ekonomi dan Bisnis Vol 12, No 2 (2021): November
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/eksis.v12i2.260

Abstract

The purpose of this article is first to find out emotional intelligence, intellectual intelligence, and the quality of tourism human resources in Pangandaran beach tourism objects after the determination of the Covid-19 pandemic, second to find out how high the influence of emotional intelligence and intellectual intelligence simultaneously on the quality of tourism human resources in Pangandaran beach tourism object after the determination of the Covid-19 pandemic, and the third is to know the effect of emotional intelligence and intellectual intelligence partially on the quality of tourism human resources in Pangandaran beach tourism objects after the determination of the Covid-19 pandemic. The method used to achieve the above objectives is an explanatory research method, the use of this method is because researchers do not only describe empirical facts found in the field, but also intend to analyze and explain the influence between variables. Subjects are human resources for tourism in Pangandaran beach with a sampling system. The results of this study, first, emotional intelligence and intellectual intelligence have a significant effect simultaneously on the quality of tourism human resources in Pangandaran Beach tourism objects. Second, emotional intelligence does not have a partially significant effect on the quality of tourism human resources in Pangandaran Beach tourism objects. This is if interpreted in more detail, where emotional intelligence still has an influence on the quality of tourism human resources in Pangandaran Beach tourism objects but is very small at 1.61%. Third, intellectual intelligence has a partially significant influence on the quality of tourism human resources in Pangandaran Beach tourism objects.
Co-Authors Adam Muhammad Djordan Ai Kusmiati Asyiah Amartya Ainun Qalbia Anggi Risnawati Ari Arisman Ari Arisman Arif Arif Arip Rahman Hakim Arman Maulana Asep Jono Asep Jono Askolani Askolani Barin Barlian Barin Barlian Barin Barlian3 Bhaktie Eyi Widiar Budhi Wahyu Fitriadi Cece Rakhmat Cece Rakhmat Dawy Ihsanudin Delia Mutia Sobirin Depy Muhamad Pauzy Derisna Febia Utami Dhini Nurislami Diana Amelya Didan Muhammad Faizal Dikri Mohamad Anzani Dina Nur Oktavia Dina Triyana Sari Divia Oktora Fany Sucyana Putri Fery Firmansyah Fitri Nuraeni Fitri Nurul Romdona H. Cece Rakhmat Hanna Himatul Fuaddah Himawan Sulistio Iqbal Maulana Isep Yoansyah Isti Sindrika Ekawati Ita Sukmawati Iyas Muhadib Jajang Sulaeman Lesmana Jamal Saepul Mi’raj Kusuma Agdhi Rahmawa Kusuma Agdhi Rahwana Lintan Nurhalisah Lisan Hidayat Luri Agustina Lusiani Wahyu Fauziah Lystiana Nurhayat Hakim Meita Dita Suryana Melinda Tiarasari Mera Nurlina Michelle Debora Saragih Miftah Fauzi Miftah Mubarok Mila Karmila Mochamad Rifan Nurhidayat Muhamad Rafi Fauzan Muhammad Mafazi Muhammad Razi Fiqri Hasani Nabila Annisa Fitri Neng Rindiani Sudrajat Nita Fauziah Oktaviani Nova Naufal Novi Auliya Novita Dewi Nuri Masruroh Nurul Nurrohmah Ainul Yakin Rachma Septiawan Rahmi Nurhaliza Rahmi Radhiah Ramadhani Ramdani Al Falah Rekha Puspita Rena Kuspita Sari Rendi Trisdiana Renita Hera Nurul Aulia Resa Rismayanti Restu Pertiwi Revanti . Rifa Melinda Nurachman Risda Tristianti Riska Siti Nurhaliza Rita Tri Yunista Rita Tri Yusnita Riza Muhammad Dimyati Rizki Ginanjar Rizqi Insani Sahrul Ramdani Salsabilla Dwi Afifah Shakilah Ismayati Sheren Slavia Yusup Shofi Noer Fadillah Sinta Anisa Riswanda Siska Suryani Sista Avrilyani Sobur Sobirin Sonia Clarisa suci putri lestari Suci Putri Lestari Suci Putri Lestari Suci Putri Lestari Sundari Purwaningsih Tati Alyanti Teguh Ginanjar Tessa Fitrah Nur Fatimah Teten Syahrul Ramdhona Titin Patimah Vina Zahra Nissa Yusup Munawar Sholeh Zihan Nurdiansyah