Article Per Year (5 Year)
p-Index From 2019 - 2024
1.578
P-Index
This Author published in this journals
All Journal FORUM JURNAL ILMU SOSIAL Journal of Public Policy and Management Review BISNIS: Jurnal Bisnis dan Manajemen Islam
Aufarul Marom
Departemen Administrasi Publik Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Diponegoro
Arts Humanities Economics, Econometrics & Finance Social Sciences Other

Published : 62 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 62 Documents
Search

 3   4   5   6   7 
IMPLEMENTASI PERATURAN WALIKOTA NOMOR 39 TAHUN 2014 TENTANG PELAKSANAAN PENATAAN TOKO SWALAYAN DI KOTA SEMARANG (STUDI KASUS PENATAAN MINIMARKET KECAMATAN TEMBALANG) Rd M Ferrizqi Adzanny; Aufarul Marom
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (112.644 KB) | DOI: 10.14710/jppmr.v8i2.23613

Abstract

The existence of a modern store if it continues to be allowed, is the micro business actor who will feel the most tangible impact. This also affects the position of traditional markets which are oppressed by unbalanced business competition. As an effort to organize self-service shops in the Semarang City Regulation No. 39 of 2014 the regulation stipulates that the distance between minimarkets and traditional markets is at least 500 meters, the distance between minimarkets and traditional cities is at least 95 meters, while the distance between minimarket is at least 50 meters The research design used is qualitative by using a type of analytical descriptive research. The concept of policy implementation in the arrangement of supermarkets can be viewed from the contents of the regulations are location, distance, and access. Factors that encourage and inhibit the implementation of Semarang Mayor Regulation Number 39 of 2014 concerning Implementation of Supermarket Stores in Tembalang District in terms of Grindlee and Edward III theories include communication, resources, disposition, and policy content. The results of the study show the implementation of the Mayor of Semarang Regulation Number 39 of 2014 concerning the Implementation of Supermarket Stores in Tembalang District from the location and access not in accordance with Perwal and not yet going well enough. The Semarang Office of Trade and DPMPTSP has not been able to carry out the implementation of the Perwal policy properly because of the limited human resources and facilities and infrastructure available. In addition, the lack of direct communication intensity is intertwined between implementers. Semarang City Trade Service Office lacks staff especially in the market supervision section.
ANALISIS KEPUASAN PELANGGAN PADA STASIUN KERETA API SEMARANG PONCOL (DAOP IV SEMARANG) Trie Meisyah A; Herbasuki Nurcahyanto; Aufarul Marom
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (168.538 KB) | DOI: 10.14710/jppmr.v4i2.8253

Abstract

The background of this research began in the increasing needs ground transportation especially a train that are required will be the provision of good service in accordance with standard that has been set and meet customers expectations. A service provided can impact on customer satisfaction in the use of services in Semarang Poncol station. need of special attention from PT .Kereta Api Indonesia to make the quality of service at the Semarang Poncol station not stop and always been an increase in continuous. This research will know the level of customer satisfaction and indicators need to which priority to increase in Semarang Poncol station using descriptive quantitative. The total sample taken as many as 100 people customers using Semarang Poncol station service. This research using the measurement of satisfaction through five dimensions waiter namely the quality of tangible, reliability, responsiveness, assurance, and empathy by comparing between performance ( X ) and hope ( Y ) and cause to feel satisfied or dissatisfied. Based on the results of the tests the level of customer satisfaction there were seven out of twenty three indicators that are considered important in determining the satisfaction of customers who have high interest but in the implementation level low that can be found the level of customer satisfaction to very unsatisfactory until unsatisfactory. These indicators seventh among other: 1. the lounge facilities, 2. the toilet facilities, 3. the place of worship facilities, 4. the facilities up and down train carriages ( train ), 5. the facilities of disabled people, 6. the accuracy of the arrival and departure train, 7. the speed and the readiness of the officers in providing services , while in the fifth dimension that have low level of satisfaction is a tangible dimension get 73,32 % assessment (unsatisfactory) .
Co-Authors Ade Putri Febriandini, Ade Putri Adib Afdholi Aditya Prabowo Agustiningsih, Dwi Ajeng Sri Sutanti Ahmad Iqbal Fuadi Aji Tri Utomo Aloysius Rengga Anis Gita Sari Anisa Kusuma Annisya Dwi Mardiyani Ari Subowo Ariyanto, Ervin Dwi Astrid Ratri Sekar Ayu Bayu Aji Prakoso Danny Marliana Budianingrum, Danny Marliana Dewi Rostyaningsih Dian Rahmadhani Dino Angga Lesmana, Dino Angga Dona Lika Indriyana, Dona Lika Ega Elyana Erni Wigianti Fana Nanda Dhevy Fathurrochman Fathurrochman Fathurrohman Fathurrohman Fathurrohman Fathurrohman Febe Kristina Febrilia Dewi Christiani Silitonga Fina Nur Cahyani Galeh Prakerti, Galeh Galuh Putri Cahyani Hapsari, Putri Ratna Hartuti Purnaweni Hendry Eka Prasetya Herbasuki Nurcahyanto Hikmah, Maulida Ainul Humairi, Kultsum Al Ida Hayu Dwimawanti Ignatia Bellatrix Ariesta Parameswari Putri Ike Elissa Juni Liana, Ike Elissa Ima Lutfiana Ines Delaney Natasha Intan Agustina Dwirahayu, Intan Agustina Kartiko Bramantyo Dwi Putro Kismartini Kismartini Kurniawati, Dini Oktavia kusuma, aryanti muhtar M. Suryaningsih, M. Margaretha Suryaningsih Maria Palupi Sandharini Mariyam Musawa Nurcahyant, Herbasuki Nurlia Septiani Pangeran Indra Pasaribu, Pangeran Indra Ragil Septiana Winastuti Raja Danial Kamarullah Ratna Safitri Rd M Ferrizqi Adzanny Retna Hanani Retnoningsih, Yenni Dyah Ricky Fernando Rifwan Kukuh liananto Rina Astuti Cahyaningrum Sri Ahmad A., Sri Ahmad Sri Suwitri Sundarso Sundarso Suryanto Muchlis Syifa Dwihastari Talia Atikah Titik Djumiarti Trie Meisyah A Ulfa Azizah Unggul Wicaksono Winarni, Sandra Ayu Winda Sofianty, Winda Windy Dwi Lestari, Windy Dwi Yenchilia Tresna Damanik Yustisia Prajna Paramita Zainal Hidayat