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All Journal Widyariset Journal on Education Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Informasi dan Teknologi Management Studies and Entrepreneurship Journal (MSEJ) Widyariset Jurnal Kewarganegaraan JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) East Asian Journal of Multidisciplinary Research (EAJMR) Jurnal Pengabdian Mandiri Jurnal Akuntansi dan Manajemen Bisnis (JAMAN) International Journal of Business and Applied Economics (IJBAE) Jurnal Multidisiplin West Science International Journal of Scientific Multidisciplinary Research (IJSMR) Madani: Multidisciplinary Scientific Journal Jurnal Pengabdian West Science West Science Journal Economic and Entrepreneurship West Science Interdisciplinary Studies Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi E-Amal: Jurnal Pengabdian Kepada Masyarakat
Siti Annisa Wahdiniawati
Dian Nusantara University, Jakarta
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Journal : Widyariset

 1 
SISTEM PENDIDIKAN DAN PELATIHAN DALAM UPAYA PENINGKATAN KINERJA SUMBER DAYA MANUSIA DI PT TELEKOMUNIKASI INDONESIA, TBK. JAKARTA SELATAN Siti Annisa Wahdiniawati; M. Syamsul Ma`arif; Sukiswo Dirjosuparto
Widyariset Vol 17, No 1 (2014): Widyariset
Publisher : Pusbindiklat - LIPI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1497.093 KB) | DOI: 10.14203/widyariset.17.1.2014.93-103

Abstract

According to the Indonesian Government Regulation No. 101 of 2000, the education and training system covers the process of identifying needs, planning, implementation and evaluation of education and training. Edu- cation and training is aimed to prepare employees to meet the requirements and needs of the organization, includ- ing procurement of leaders and staff cadres. The purposes of this study are to identify the factors of education and training as well as performance indicators and to analyze the factors that are the most dominant influences on the performance of employees at PT Telekomunikasi Indonesia, Tbk South Jakarta. Human resources referred to in this research are permanent employees of PT Telkom, who take part in education and training. The research was conducted by questionnaire to 100 employees in the unit of Customer Service (CS) at PT Telekomunikasi Indonesia, Tbk South Jakarta. The sampling method was conducted by Judgement Sampling. The method of hypothesis testing uses the Structural Equation Model (SEM) with Smart PLS Software 2.0.
Co-Authors Abdul Rasyid Afif Syarifudin Yahya Agus Kurniawan Ahmad Muktamar B Akka Latifah Jusdienar Alain Rishi Zacharias Antari, Ni Luh Sili Ari Apriani Ari Apriani Arie Cristanto Balla Wahyu Budiarto Balla Wahyu Budiarto Budi Mardikawati Desty Endrawati Subroto Dewi Larantika Dila Erlianti Dini Pepilina Eka Immamah Esti Liana Esti Liana Eva Ruliyana Eva Yuniarti Utami Fatimah Malini Lubis Fatmawati Fatmawati Gamar Al Haddar Giatika Chrisnawati Hartono Hendy Tannady I Ketut Mustika Ikhsan Amar Jusman Ilham Arief Ilham Arief Indra Rustiawan Irma M Nawangwulan Iwan Henri Kusnadi Jovi Iristian Kiki Setyawati Lia Auliyah Loso Judijanto M. Syamsul Ma`arif Magdalena Magdalena Mekar Meilisa Amalia Monalisa Muhammad Syafri Nanny Mayasari Nia Sarinastiti Puspitasari, Tuti Ratih Pratiwi Ratna Ratna Rinovian Rais Rubadi Rulyanti Susi Wardhani Rulyenzi Rasyid Sabalius Uhai Samuel PD Anantadjaya Sarwo Hakim Saut Maruli Tua Pandiangan Sopiyah Safitri Sri Widiastuti Sugisman Sugisman Sukiswo Dirjosuparto Supardi Supardi Surya Syarifuddin Syamsul Hadi Tanti Widia Nurdiani Tanwir Taufiqurokhman Taufiqurokhman Tukiyo Tukiyo Vina Budiarti Mustika Sari Wenny Desty Febrian Febrian Wulan Sari Zulkifli Zulkifli