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LENGKONG, FLORENCE
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PEMBERDAYAAN MASYARAKAT MELALUI PROGRAM KELOMPOK TANI IMMANUEL DI DESA RARINGIS KECAMATAN LANGOWAN BARAT KABUPATEN MINAHASA WAWORUNTU, FRISCA; LENGKONG, FLORENCE; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 7, No 106 (2021)
Publisher : Sam Ratulangi University

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ABSTRACKIn this increasingly developing era, a nation is required to be able to design sustainable developmentstrategies in advancing its nation. This development can be in the form of physical development or otherresources, community empowerment as one of the methods or methods that can be used in the grandframework of national development. The purpose of this study was to determine CommunityEmpowerment through the Immanuel Farmer Group Program in Raringis Village, West LangowanDistrict, Minahasa Regency. The theory used in this study is the theory of Community Empowerment fromSumodiningrat (2007) which contains three stages of empowerment, namely the stage of awareness andbehavior formation, the stage of transformation of work abilities, and the stage of increasing intellectualabilities. This study uses descriptive qualitative research, namely to obtain more complete, more in-depth,credible and meaningful data by conducting interviews with 8 informants and also by collectingdocuments related to community empowerment so that the objectives of the research will be achieved. Theresults of this study describe community empowerment through the Immanuel farmer group program inRaringis Village, West Langowan District, Minahasa Regency, it has been going quite well in terms of theapplication of the three indicators of the empowerment stage.
KOMUNIKASI ORGANISASI DI DINAS KEPENDUDUKAN PENCATATAN SIPIL DAN KELUARGA BERENCANA DAERAH PROVINSI SULAWESI UTARA WALONI, KRISTIN IREN; LENGKONG, FLORENCE; MAMBO, RULLY
JURNAL ADMINISTRASI PUBLIK Vol 7, No 108 (2021)
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This study aims to determine how organizational communication is in the Department of Population, CivilRegistration and Regional Family Planning, North Sulawesi Province. In this study using descriptive researchmethods with a qualitative approach. Based on the results of the research and discussion, the followingconclusions can be drawn, vertical downward communication, upward vertical communication, andhorizontal communication that are carried out discussing work matters, both in the form of coordinating work,working together, and sharing work. The type of communication used is formal and informal, but more oftenuses informal communication for daily communication, because it is more effective and efficient. Thecommunication method used is Informative and Persuasive, but more effective with the Informative method.The communication media used are oral, written, and electronic media, but it is more effective to use oralmedia. The communication barriers encountered are busy bosses, and busy boss schedules, so that it isdifficult for superiors to find subordinates who will carry out communication. Efforts are made by usingelectronic media to communicate, arrange time to meet with superiors, and wait for busy bossesKeywords: Communication, Organization, Media
IMPLEMENTASI KEBIJAKAN PENYALURAN BANTUAN LANGSUNG TUNAI DANA DESA (BLT-DD) PADA MASA PANDEMI COVID-19 DI DESA SEA KABUPATEN MINAHASA SASUWUK, CECELIA HELENIA; LENGKONG, FLORENCE; PALAR, NOVIE
JURNAL ADMINISTRASI PUBLIK Vol 7, No 108 (2021)
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Indonesia was hit by a major disaster, namely the Covid-19 pandemic, due to the Covid19 pandemic notonly having a social impact on Indonesia but also having a negative impact on the Indonesian economicsector, this has increased the number of poor people in Indonesia. launched a number of social assistance,one of which was direct cash assistance from village funds (BLT-DD) through this program the governmenthopes to help the poor in villages in meeting their daily needs during the Covid-19 pandemic, and one ofthem is the poor. Sea Village, Minahasa Regency which also received this program. So this study wasconducted to determine the implementation of the policy for distributing Village Fund Direct Assistance(BLT-DD) during the Covid-19 Pandemic in Sea Village, Minahasa Regency. This study uses descriptivequalitative method design, data obtained, data obtained from interviews, observations, and documentation.This study uses the theory of policy implementation from Van Meter and Van Horn which has 6 policyimplementation variables and from the results of this study that the BLT-DD program is still not runningwell because there is maladministration in its implementation.Keywords: Policy Implementation, Pandemic Covid-19, BLT-DD Program
IMPLEMENTASI KEBIJAKAN PENGELOLAAN PEMBANGUNAN DAERAH TERTINGGAL TERDEPAN TERLUAR (3T) DI PULAU MARAMPIT KECAMATAN NANUSA KABUPATEN KEPULAUAN TALAUD DIRANGGA, EFIPANIA; LENGKONG, FLORENCE; KOLONDAM, HELLY
JURNAL ADMINISTRASI PUBLIK Vol 7, No 108 (2021)
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Marampit island is aborder area between countries and is included in the category ofunderdeveloped, frontier, outermost (3T) aeras since 2017. The problems experienced by Marampitisland in terms of development, economy, social, education, health, and policy implementers do notrespond to complaints and suggestions from the government and the community on Marampitisland. This study discusses how to implement development management policies forunderdeveloped, frontier, outermost (3T) areas on Marampit island, Nanusa District, TalaudIslands Regency. Through the use of descriptive qualitative research methods, with the datasources used in this study, namely primary and secondary data and data collection techniques werecarried out by observation, interviewes and documentation. With as many as 8 informants. Thefocus of this study uses the theory of Charles Van Meter and Donald Van Horn where the succes ofpolicy implementation is influenced by several indicators, namely :Policy standars andobjectives/policy measures and objectives, resouces, characteristics of implementing organizations,communication between related organizations and implementation activities, disposition or attitudeof implementers, social, economic, political environment. The results show that the process ofimplementing development management policies on Marampit island as an underdeveloped,frontier, outermost (3T) area still has lot of overlap between sectors and intitutions as well as thelack of coordination due to sectoral egos and different priorities of policy implementers, as well aslimited health, education, and information and communication infrastructure,thus requiring specialattention from the government.Keywords : Policy Implementation, Development, Underdeveloped Frontier Outermost Areas
DAMPAK KEBIJAKAN PENANGANAN PANDEMI COVID-19 PADA PEREKONOMIAN DAN KESEHATAN MASYARAKAT DI DESA LEMOH UNER KECAMATAN TOMBARIRI TIMUR KABUPATEN MINAHASA PANGKEY, INDAH; LENGKONG, FLORENCE; TULUSAN, FEMMY
JURNAL ADMINISTRASI PUBLIK Vol 7, No 109 (2021)
Publisher : Sam Ratulangi University

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This study aims to determine the policy problems of the Covid-19 pandemic that occurred in the community in Lemoh Uner Village, East Tombariri District, Minahasa Regency. This type of qualitative research with a descriptive approach. All data presented and secondary data. Data collection techniques based on observation, interviews and documentation. Data obtained from various sources were analyzed and conclusions were drawn. The problem in this study lies in the impact of the Covid-19 pandemic policy on the economy and public health in Lemoh Uner Village, East Tombariri District, Minahasa Regency. Because of the ongoing Covid-19 pandemic, but now people are getting used to new habits or new normal so they can venture out of the house and do actvities as usual but still adhere to health protocols. Keywords : Impact of Handling Policies, Covid-19 Pandemic, Economy, Health
EFEKTIVITAS PENGELOLAAN OBJEK PARIWISATA WILAYAH WOLOAN RAYA KECAMATAN TOMOHON BARAT KOTA TOMOHON MAKAL, JOHANNA; LENGKONG, FLORENCE; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 7, No 109 (2021)
Publisher : Sam Ratulangi University

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Tourism is a service industry which is a barometer of economic growth, especially in creating sustainable development. Seeing developments in the tourism sector which is increasingly rapid, it turns out that there are still problems that make the management of tourism objects in Woloan ineffective. So that this study aims to determine the effectiveness of the management of tourism objects in the Woloan Raya area, West Tomohon District, Tomohon City. The research method used is descriptive qualitative. The focus of this research is based on the opinion of Duncan and Steers with four indicators to measure effectiveness, namely: integration, adaptation, quality, and external assessment. Sources of data collected in this study is through primary data and secondary data. The data collection techniques in this research are observation, interviews, and documentation. With nine informants consisting of managers of tourist objects and tourists. Based on the results of the study, it shows that the management of tourism objects in the Woloan Raya area is still not effective, where the quality of services provided is still lacking due to a lack of discipline and knowledge about good tourism governance, inadequate facilities, no realization of programs for the development of related tourism objects, and lack of interaction between tourism object managers and tourists. So it is necessary to improve the quality of service, improve the quality and quality of the infrastructure provided, and build communication with tourists to get an assessment or response related to the management of tourism objects. Keywords: Effectiveness, Management, Tourism
DAMPAK KEBIJAKAN PEMEKARAN DESA PADA PELAYANAN PUBLIK DI DESA GAMSIDA KECAMATAN IBU SELATAN KABUPATEN HALMAHERA BARAT BATITA, ROMARIO; LENGKONG, FLORENCE; TAMPONGANGOY, DEYSI
JURNAL ADMINISTRASI PUBLIK Vol 7, No 111 (2021)
Publisher : Sam Ratulangi University

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Penelitian ini bertujuan untuk mengetahui, Dampak Kebijakan Pemekaran Desa pada Pelayanan Publik diDesa Gamsida Kecamatan Ibu Selatan Kabupaten Halmahera Barat. Untuk mencapai tujuan tersebut makapeneliti menggunakan teknik pengumpulan data melalui wawancara, observasi dan dokumentasi. Data yangtelah diperoleh dari hasil penelitian diolah dengan menggunakan analisis kualitatif untuk mengetahui DampakKebijakan Pemekaran Desa pada Pelayanan Publik di Desa Gamsida Kecamatan Ibu Selatan KabupatenHalmahera Barat. Hasil penelitian menunjukkan bahwa Dampak Kebijakan Pemekaran Desa yang terjadi diDesa Gamsida Kecamatan Ibu Selatan Kabupaten Halmahera Barat telah memberikan dampak yang positifterhadap aspek pelayanan publik di sana, khususnya pada pelayanan Akta Kelahiran dan Kartu Keluarga yangdilihat dari beberapa indikator yakni, Sistem/Prosedur, Jangka Waktu Pelayanan, Biaya/Tarif, Sarana danPrasarana dan Kompetensi Pelaksana. Menurut hasil penelitian, pemekaran yang terjadi pada Desa Gamsidasangat berdampak positif pada pelayanan publik yang ada di sana, karena membawa perubahan yang lebihbaik apabila dibandingkan pada saat sebelum pemekaran. Dengan kata lain, pemekaran Desa Gamsida ini telahmemenuhi harapan segenap masyarakat Desa Gamsida yang menginginkan sebuah pelayanan yang berkualitas.Kata Kunci : Dampak Kebijakan, Pemekaran Desa, pada Pelayanan Publik
KOMPETENSI BADAN PERMUSYAWRATAN DESA DALAM PROSES PENYUSUNAN PERATURAN DESA STUDI DI DESA GAMSIDA KECAMATAN IBU SELATAN KABUPATEN HALMAHERA BARAT IDU, ANDRISTAN; LENGKONG, FLORENCE; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 7, No 110 (2021)
Publisher : Sam Ratulangi University

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Based on the background of the problem that the Village Consultative Council still does notunderstand and understand the work being carried out, this research aims are: to determine the competence ofthe Village Consultative Body in the process of drafting the study village regulations in Gamsida Village,South Mother District, West Halmahera Regency. In this study, the author uses a descriptive type which aimsto describe and carefully describe social phenomena or realities by describing or describing the problemsstudied qualitatively. To obtain information that is in accordance with the problems studied about thecompetence of the village consultative body (BPD) in the process of drafting village regulations, techniquesare used in an effort to collect data, namely through interviews, observations and documentation. The resultsof the study show that the competence of the village consultative body is a very important institution in theimplementation of the preparation of village regulations, one of the success objectives of the competence isthe extent to which the competence of the village consultative body is improved. The competence of thevillage consultative body is also an effort to improve the quality of life and life as much as possible for thewelfare of the village community.Keywords: Competence, Village Consultative Body, Village Regulation
EFEKTIVITAS PROGRAM PEMBANGUNAN INFRASTRUKTUR PEDESAAN MELALUI PENGGUNAAN DANA DESA (STUDI DI DESA ELUSAN KECAMATAN AMURANG BARAT KABUPATEN MINAHASA SELATAN). POLUAN, KARINA; LENGKONG, FLORENCE; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 7, No 111 (2021)
Publisher : Sam Ratulangi University

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Membangunan dan mensejahtrakan masyarakat desa merupakan bagian yang tidak dapatdipisahkan dari tujuan pembangunan nasional. Sebab tujuan pembangunan secara nasional adalahuntuk menjesahtrakan masyarakat melalui pencapaian pemerataan pembangunan. Pemerataanpembangunan inilah yang dilakukan bukan hanya di kota akan tetapi juga di desa. Mewujudkan lahtersebut maka pemerintah melalui Undang – Undang Nomor 6 Tahun 2014 tentang desa dan berbagaiprogram pembangunan yang dilakukan menjadikan desa sebagai titik sentral pembangunan.Penelitian ini dilakukan untuk mengetahui dan menjelaskan efektivitas program pembangunaninfrastruktur pedesaan melalui penggunaan dana desa di Desa Elusan Kecamatan Amurang BaratKabupaten Minahasa Selatan. Efektivitas program pembangunan infrastruktur pedesaan melaluipenggunaan dana desa di Desa Elusan Kecamatan Amurang Barat Kabupaten Minahasa Selatan telahtercapai pada aspek pemahaman program, ketepatan sasaran, tercapainya tujuan dan perubahannyata, akan tetapi belum efektif dalam hal ketepatan waktu.Kata Kunci : Efektivitas Program, Pembangunan Infrastruktur, Dana Desa.
PELAYANAN PENGADUAN WAJIB PAJAK DI UPTD SAMSAT KOTA MANADO MAKAENAS, VALENCIA; LENGKONG, FLORENCE; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 7, No 101 (2021)
Publisher : Sam Ratulangi University

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Penelitian ini dilakukan untuk mengetahui proses bagaimana pelayanan pengaduan wajibpajak di UPTD Samsat Kota Manado. Penelitian ini menggunakan jenis penelitian kualitatif. Teoriyang digunakan berdasarkan prinsip-prinsip pengaduan yaitu Keterbukaan Menerima Pengaduan,Aksesibilitas, Kemampuan Bereaksi, Transparansi dan Bertanggung Jawab. Teknik pengumpulandata yang digunakan dalam penelitian ini yaitu: observasi, wawancara, dan dokumentasi data yangdiperoleh dari berbagai sumber kemudian dianalisis menjadi satu kesimpulan dari proses penelitian.Hasil dari penelitian ini menunjukkan bahwa pelayanan pengaduan wajib pajak di UPTD SamsatKota Manado telah dilaksanakan dengan baik dilihat dari keterbukaan, kemudahan, kemampuanbereaksi, dan bertanggung jawab dalam menyelesaikan permasalahan pengaduan. Untuk lebihmeningkatkan prinsip pelayanan pengaduan di UPTD Samsat Kota Manado, maka diharapkan untuklebih melatih kemampuan dan komitmen setiap petugas dalam melayani agar masalah pengaduansemakin berkurang.Kata kunci: Pelayanan, Pengaduan, Wajib Pajak.
Co-Authors Alden Laloma AMU, IRFAN BATITA, ROMARIO BEDES, WASTI APRILLIA DARENO, RALDY Deysi Tampongangoy DIRANGGA, EFIPANIA Femmy Nurul Akbar GAGOLA, JIMY Helly Kolondam IDU, ANDRISTAN JOORIE RURU Joyce Rares KANTER, MIKAEL KURAMA, DIANA LALOMBOMBUIDA, YOKLIN LARASATI, LUCIA MAKAENAS, VALENCIA MAKAL, JOHANNA MANARISIP, INJILIA MARAMIS, REGINA MOKOAGOW, MUSLIH MOKOROWU, SYOVI MONONEGE, RAVIE GIAN NAYOAN, TANIA NOVVA PLANGITEN PALAR, NOVIE PANDEY, STELA PANGKEY, INDAH POLUAN, KARINA PONAMON, SABRINA PONOMBAN, GITA PONTOH, GABRIELLE MADELINE POSANGI, HAFIS ALDANI RATU, RENDI LODWEYK ROMPAS, ANASTASYA Rully Mambo SADADANG, YURSITA SAHAE Salmin Dengo SASUWUK, CECELIA HELENIA SILAS, REINALDO EFRAIM SINGAL, ANDRE SUMAH, RIFALDY ILHAM SYAH TAMPI, GUSTAAF TAMPI, GUSTAAF BUDDY TAMPONGANGOY, DEISY TARUSSY, TRESIA TAWAANG, TASYA AGUITA TEWU, NEISSY TORONGKANG, GLEDIS VERY LONDA WALANGITAN, MARSELA WALONI, KRISTIN IREN WAWORUNTU, FRISCA WIBOWO, NUR RAHMAWATI WONDA, DAMISON WUMU, CAHYANI