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All Journal Holistik: Journal For Islamic Social Sciences JURNAL ADMINISTRASI PUBLIK
Deysi Tampongangoy
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Social Sciences

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TEORI DAN ISU PEMBANGUNAN Tampongangoy, Deysi Livy Natalia
HOLISTIK, Journal Of Social and Culture HOLISTIK, Tahun IX No. 17 / Januari - Juni 2016
Publisher : Universitas Sam Ratulangi

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The main study public administration which one dimensions the public policy will relating to the formulation, implementation and evaluation public policy. In the formulation of public policy, public administration officials deeply involved, but the not within the public administration but are in the political. Government the intervening centralistic too much to affairs the community cause the attitudes and behavior each other do not believe between the community and the government, in turn would weaken social capital. In this era of information by sophistication telecom technologies appear a new tendency, the house could be a place of worked so as time together husband and wife and children become more long and possibly more intense. So also the relationship between neighbourhood could more familiar. Growing the residents (civil society) will become social capital. Social capital thrives on citizens, and residents also gives democracy. Social capital must be considered character. Social capital chosen to social capital caused no great disruption. In terms of social character capital could be clearly seen at the elite. As we at together that governance have 3 domain namely: state, businesses and citizens. Keywords: public administration, social capital, policy
PENGARUH MOTIVASI KERJA DAN KOMPETENSI APARATUR TERHADAP KINERJA PELAYANAN PUBLIK DI KECAMATAN MAPANGET KOTA MANADO Motoh, Fiolita; Laloma, Alden; Tampongangoy, Deysi
JURNAL ADMINISTRASI PUBLIK Vol 4, No 32 (2015)
Publisher : Sam Ratulangi University

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Abstract : motivation and competence of the Government apparatus work Subdistrict inGeneral still hasn't been fullestbased on background research issues aimed to measurethe influence of work motivation and competence of work on performance of public service indistrict Mapanget.In this study the methods used i.e. Survey research methods. In the methodof survey information collected fromrespondents using a questionnaire. The population inthis research is all Govt Wards and the community as much as 90people and a sample drawnin as many as 30 respondentsThe results of this study indicate the competencies and work motivation ofworking together has a positive influence on the performance of publicservice apparatus Subdistrict Mapanget, Manado city with a high degree of influence andacceptance in this research.Increasing motivation and competency work simultaneously followed by increasing theperformance of the public serviceKeywords: Motivation. Competence, Performance
KINERJA PEGAWAI PEMERINTAH KECAMATAN BUNAKEN KEPULAUAN KOTA MANADO SANDUYO, ADRIAN; OGOTAN, MARTHA; TAMPONGANGOY, DEYSI
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
Publisher : Sam Ratulangi University

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Abstract: This study moved from a general phenomenon is still not optimal performance of some employees in governmentagencies such as district government. The purpose of this research is to know and describe the performance of employeesin Bunaken Kepulauan sub-district of Manado City. The concept used is four dimensions of employee performance ofFlippo namely the quantity of work, quality of work, toughness, and attitude. This research uses a qualitative method. Theresearch informant is the sub-district head and seven PNS of the Bunaken Kepulauan sub-district office. Data collectionusing interview guidelines, while the analytical technique used is interactive model analysis of Miles and Hubernan. Basedon the results of data analysis concluded that the performance of the employees in Bunaken Kepulauan district is generalhas not been optimal but it shows the quality of work is good enough seen from the four dimensions of performance used:(1) The quantity of employees work is generally seen from the ability to execute and complete the task/work routine orregular, and the speed of completion of extra and urgent tasks. (2) The quality of employees work is generally good seenfrom the accuracy of work, work accuracy, job completeness, and tidiness work generated employees. (3) The employeestoughness is generally good seen from the toughness following the command of official, initiative, attendance orabsenteeism, and timeliness of completion of job duties. (4) The attitudes of employees generally good/positive views ofemployees attitudes toward changes and increasing the number of job duties, attitudes toward fellow colleagues and attitudestowards cooperation It is recommended that the performance of the employees in bunaken kepulauan sub-district still needto be improved by taking measures such as: providing adequate means and equipment such as computers and devices andthe creation of a work environment that encourages employees enthusiasm and passion; improve employees knowledge andskills through education and technical training that are directly related to their field of duty; and the development oftoughness through disciplined coaching and attitude as well as trainingKeywords : The Performance, Employess, Sub-district Government
PENGARUH KUALITAS PELAYANAN ADMINISTRASI TERHADAP KEPUAASN LAYANAN PESERTA PADA PT TASPEN CABANG MANADO VAN GOBEL, MUZDALIFA; OGOTAN, MARTHA; TAMPONGANGOY, DEYSI
JURNAL ADMINISTRASI PUBLIK Vol 5, No 84 (2019)
Publisher : Sam Ratulangi University

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This research aims to determine if there is any influence on the quality of administrationservices to the satisfaction of participants in the service of PT. TASPEN Manado Branch and whatindicators most affect the quality of the service. Where the administrative service quality variables aremeasured through four indicators of Zeithaml's theory of existence, responsiveness, reliability, assuranceand certainty, and empathy. This research uses a descriptive quantitative method. The sample in this studywas 36 respondents. Data collection techniques used in this research with poll/questionnaire methods andinterviews.The results showed that the quality of administration service has a significant positive effect on thesatisfaction of participants in PT TASPEN Manado branch. Which means variable quality ofadministration services is a factor that determines the satisfaction of service participants. The better thelevel of quality of administration service will be better/higher also the level of customer satisfaction in theoffice of PT TASPEN Manado Branch and the indicator that most influences the quality ofadministration services is the indicator of reliability and empathy where both have the total valuecorrelation/r count the most hight than other indicators.Keywords : Quality of service Administration, satisfaction services
PENGARUH KINERJA PEGAWAI TERHADAP KUALITAS PELAYANAN DI PUSKESMAS KECAMATAN LEMBEH UTARA KOTA BITUNG MANANEKE, TRIO; RARES, JOYCE; TAMPONGANGOY, DEYSI
JURNAL ADMINISTRASI PUBLIK Vol 5, No 78 (2019)
Publisher : Sam Ratulangi University

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One of the factors that becomes the criteria for achieving the smooth purpose of anorganization or agency is identifying and measuring the performance of its employees. all organizations arerequired to be able to compete to provide maximum service, performance achievements can be seen fromthe ability of organizations to recognize community needs, set the agenda and priority of services and developpublic service programs in accordance with the needs and aspirations of the community. There are twovariables in this study, namely variable employee performance (X) and service quality variables (Y). Thepurpose of this study was to determine the effect of employee performance on service quality in the HealthCenter of North Lembeh District, Bitung City. In this study the method used is a quantitative method. Datacollection techniques used were observation and distribution of questionnaires or questionnaires distributedto forty respondents. The results of the validity and reliability tests show that each item is valid and reliable.Then from the results of simple linear regression analysis it is found that every 1% increase in the value ofthe employee performance variable, the value of the service quality variable increases by 0.500 and it canbe said that the direction of the influence of employee performance on service quality is positive.Keywords: Performance, Employees, Service Quality
Efektivitas Pelaksanaan Program Pengembangan UKM Di Dinas Koperasi dan Usaha Mikro, Kecil dan Menengah Kota Manado Karauwan, Naritza Mirlithia; Laloma, alden; Tampongangoy, Deysi Livi
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
Publisher : Sam Ratulangi University

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Abstract: Small and medium enterprises is one of the important part of the economy of acountry or region, as well as the State of Indonesia. Small and medium businesses have animportant role in its economy of the community. However, in the development of small andmedium enterprises still seems to be hampered by a few things such as lack of capital and also thesoul of entrepreneurship. Given the small and Medium Businesses recognised as employment formost workers, then the necessary development of partially, because as long as this does not givemaximum results against small and Medium Business performance improvements.In this study, the researchers used a qualitative research design with a contextualresearch which makes human beings as instruments, and adapted to the situation are reasonablein relation to the collection of data.Seen from the ability of human resources Department alreadyowned are effective because they already provided insight on coaching and training for small andMedium Businesses in accordance with the law, but still required construction in terms of thesense of responsibility in order to carry out the task and his work well in improving the well-beingof small and medium businessmen rather than for personal gain, bureaucracy, or a certain type tobe reaching the goal is efficient.Keywords: Effectiveness, development UKMPENDAHULUANUsaha Kecil Menengah (UKM)merupakan salah
PEMBERDAYAAN MASYARAKAT DESA MALAWOR DISTRIK MAKBON KABUPATEN SORONG (STUDI TENTANG PROGRAM PERCETAKAN SAWAH) TAHRIN, NOVALIA; RARES, JOYCE; TAMPONGANGOY, DEYSI
JURNAL ADMINISTRASI PUBLIK Vol 5, No 77 (2019)
Publisher : Sam Ratulangi University

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Empowerment according to the Big Indonesian Language Dictionary (KBBI) is a process, method, actionthat makes power, namely the ability to do something or the ability to act in the form of reason, effort oreffort. Society is the unity of human life that interacts according to a certain system of customs that iscontinuous, and which is bound by a sense of shared identity. Community empowerment is an effort toimprove the ability and potential of the community so that the community can realize its identity and dignityto the maximum to survive and develop themselves independently both in the economic, social, religious andcultural fields. Rice field printing programs are carried out to increase food production to support therealization of food security in Indonesia. The purpose of the new paddy field printing activity is to increasethe standard area of pagan land through the expansion of paddy fields which are then expected to be ableto produce the main production of rice in the paddy fields. In addition, the implementation of this programis expected to be able to meet the needs of paddy fields which are decreasing due to land conversion. Therice field printing program is intended to support food self-sufficiency and food security in Indonesia.Keywords: Empowerment, Community and Print Rice Fields
TRANSPARANSI MUTASI PEGAWAI PADA BADAN KEPEGAWAIAN DAERAH KABUPATEN HALMAHERA UTARA TAWARIS, MARIO; kALANGI, JHONNY; TAMPONGANGOY, DEYSI
JURNAL ADMINISTRASI PUBLIK Vol 4, No 61 (2018)
Publisher : Sam Ratulangi University

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This study moved from the initial observation that the process of implementation anddetermination of mutations of civil servants in the local government of North Halmahera Regency is lesstransparent. Thus, the research in addition to answering the problems related to transparency of civilservant mutations, also aims to know the application of the principle of transparency in the implementationof employee mutations at the Regional Personnel Agency (BKD) of North Halmahera Regency. Thisresearch applies descriptive method with qualitative approach, informant is determined based on level ofunderstanding to research problem as many as 12 people consisting of element BKD, some related SKPD,Member DPRD related commission and press. Methods of data collection consist of observation,documentation and interview. Processing and data analysis is done from the collection stage to the dataverifikasi stage by applying interactive techniques.The results showed that (1). Information relating to the process of formulating and implementing publicpolicies, including information on civil servant mutations, is sufficient, accessible, accessible and timely,but information is categorized as "confidential", including information on the process and determinationof civil servants to be transferred. (2). Transparency of information may increase the knowledge and insightof the community about the process, procedures, requirements and reasons for the transfer of civil servants,there are several considerations of civil servant’s mutation among others is the need for civil servants to fillvacant places / positions. Given the transparency of civil servant transfers, at least a slight increase in publicconfidence in the government. The level of public trust to the government due to the increased satisfactionis significant.Thus it can be concluded that the existence of transparency of information in terms of civil servant’smutations also affect the increased knowledge, insight, trust and community participation in regionaldevelopment. Participation in question has to do with reports for civil servants need to be transferred(critical Participation) to provide information to the government about the existence of deviation by civilservants that need to be transferred. It is recommended that the process and procedure of the PNS mutationshould be done transparently, openly and based on mapping the needs of employees by SKPD or at therequest of SKPD and not because of other factors beyond that. A strategic partner organization that isneutral for local government to oversee the process of employee reform is necessary to prevent the KKNpractices in the process.Keywords: Transparency, Employee Mutation
PERANAN KEPALA DISTRIK DALAM MEWUJUDKAN GOOD GOVERNANCE DI DISTRIK SALKMA KABUPATEN SORONG SELATAN BLESIA, URIA; RUMAPEA, PATAR; TAMPONGANGOY, DEYSI
JURNAL ADMINISTRASI PUBLIK Vol 4, No 54 (2018)
Publisher : Sam Ratulangi University

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The weakness of the implementation of community services that become the scope of duties andfunctions that can be used by the government / district in an effort to improve the valuable performance forthe community. The role of the district head in coordinating community empowerment activities has notbeen well implemented, this can be proven by many problems that arise in the villages / villages of Masihvery minimal ability of the community in managing the efforts through community empowerment activitiesprogrammed by the government and to So far there has been no direct socialization of the Districtgovernment in providing information on how to manage and improve business through communityempowerment. The goal is to realize Good Governance (good governance) in serving the community asexpected. Methods ie Open Obsevation And Interviews Of 13 Informants: . district , . Sekertaris, . PeopleCommunity, Personnel, People. So the analysis is descriptive qualitative approach. It is his conclusionsthat provide the best service to the community and benefit and mobilize the community to engage ingovernance and development. Suggestions that are capable of applying the Good Governance Principles orgood government indicators, provide good assistance, advice and input in assisting, merging the serviceprocess to the community. Transparency / openness in information that is free, adequate, understandableand monitored by all parties and accessible to all interested parties. Accountability / responsibility byinterested parties in providing satisfactory service to Salkma District of South Sorong District. in an effortto improve district performance, and the process of motivating, mobilizing communities to engage ingovernance and development.Keyword : Rule, Of Head Distric, Making Good Governance.
PENGAWASAN IZIN TRAYEK ANGKUTAN UMUM WAWONASA DI DINAS PERHUBUNGAN KOTA MANADO MANAMBE, SELISA; RURU, JOORIE MARHAEN; TAMPONGANGOY, DEYSI LIVI
JURNAL ADMINISTRASI PUBLIK Vol 4, No 65 (2018)
Publisher : Sam Ratulangi University

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This research aims to know the supervision of public transport route permits wawonasa Transport Service inthe City of Manado. Research methods used in this research is descriptive qualitative theory of supervisionaccording to M. Manullang (2004). Teknik data collection is done by means of an interview anddocumentation, data obtained from a variety of sources with data reduction steps, the presentation of data,and the withdrawal of the conclusion. The results showed that the supervision of the Department oftransportation in overseeing public transport route permit on wawonasa it's been quite effective, held threetimes each month supervision. But still lack of assertiveness from the Department of transportation the city ofManado in the sanction every owner/drivers of public transportation does not extend permission late/theroutes of the vehicle, so there are still many vehicles ditilang at the moment there are inspection/supervision.As well as the responsibility of the owners of public service vehicles still less in pay/extend permission topublic vehicles owned trackage, it can reduce the income from the revenue of the original area.Keywords: Supervision, Permits The Routes Of Public Transport
Co-Authors Alden Laloma ALFARIJI, MUHAMMAD Arie Junus Rorong ARIE RORONG Aube, Oldi ., BATITA, ROMARIO BLESIA, URIA Burhanuddin Kiyai BUYUNG, RIVALDY Embisa, Rahnia Febriani Ilahude, Febriani Femmy Nurul Akbar Fiolita Motoh, Fiolita FLORENCE DAICY LENGKONG Frangky Ngongare, Frangky Gabriela Akerina GIROTH, CHRISTINIA GUHUHUKU, YOFIFI Johhny Posumah JOHNNY HANNY POSUMAH JOORIE MARHAEN RURU JOORIE RURU Joyce Rares KADANG, SALMA BANNA kALANGI, JHONNY Kamuntuan, Narita Karauwan, Naritza Mirlithia KINDANGEN, INTAN LEVINA KONTU, EKARISTI KOTANGON, FRICILIA KULLA, TENIUS LARENGGAM, SRIA LASIRO, MEYCHAEL LEDANG, NIA ALFONSA LEGESANG, DESTRINA LENGKONG, FLORENCE LINA ZURIATY NINGSIH, LINA ZURIATY Londa, Very Yohanis LUMI, JACKLIN Makswel Y Tabaru, Makswel Y MAMAHIT, KLARITA PRISILIA MANAMBE, SELISA MANANEKE, TRIO Maramis, Regina Urai Mario Tawaris Markus T. Lasut Martha Ogotan Masje Pangkey Masje Pangkey NGONGOLOY, CICILIA Nowzellita Makahinda, Nowzellita NOYA, AGLANOVIANA OTTAY, DANIEL PAPUTUNGAN, ROSALIA PASAU, AGNES IMELDA Patar Rumapea Pratiknjo, Maria H PURWANTI, LIS PUSUNG, REFEN RADING, NOFITRI RONDONUWU, MARIA RUNKAT, REZA Salmin Dengo SANDUYO, ADRIAN SARIWATI UMASUGI, SARIWATI TAHRIN, NOVALIA TAKBIR, FIRGINIA LITA TAMPI, GUSTAAF TESALONIKA SYELA MALEKE Thomas, Yeltsin Aprioke TINUNGKI, INDA SARI VAN GOBEL, MUZDALIFA VERY LONDA WATUNG, JESIKA Welson Rompas WENDA, FREMIAS Willy Pesoth WOWILING, ANGGI YERMIA YUSUF, MUCH. FAHRI