Article Per Year (5 Year)
p-Index From 2019 - 2024
5.565
P-Index
This Author published in this journals
All Journal Jurnal Studi Pemerintahan Jurnal Demokrasi Humanus: Jurnal ilmiah Ilmu-ilmu Humaniora TINGKAP Ilmu Administrasi Publik Jurnal Kesehatan Andalas Dinamisia: Jurnal Pengabdian Kepada Masyarakat Global Conference Index JISIP: Jurnal Ilmu Sosial dan Pendidikan Jurnal Sehat Mandiri Human Care Journal Jurnal Perspektif: Jurnal Kajian Sosiologi dan Pendidikan Spirit Publik : Jurnal Administrasi Publik Science and Environmental Journals for Postgraduate JESS (Journal of Education on Social Science) Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi International Journal of Educational Review, Law And Social Sciences (IJERLAS) Jurnal Ad'ministrare Publicness: Journal of Public Administration Studies Jurnal Aplikasi IPTEK Indonesia Ranah Research : Journal of Multidisciplinary Research and Development Jurnal Ilmiah Multidisiplin Nusantara Jurnal Ilmiah Ekotrans & Erudisi (JIEE)
Dasman Lanin
Universitas Negeri Padang
Religion Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

Published : 55 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : BISNIS

 1 
The Effects of Bureaucracy Internal Politics towards Citizen Satisfaction Lanin, Dasman
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The contradiction between the point of view of organization-internal political games in bureaucracy and professional behaviour of bureaucrats has been a general issue of public service in Indonesian local government. Some researchers, as Mintzberg, have viewed organization-internal politics games in a bureaucracy as a certainty. Organization-internal politics has naturally existed in an organization with its positive impacts. The political games phenomena in a government bureaucracy could be a mechanism of dynamic changes of a status-quo. Meanwhile, some researchers have viewed that professional bureaucracy should be free from political party interests and cliques. In other words, they should be neutral and fair toward citizen in their services. The problem is whether this organization-internal politics can be a significant influence as a drive or determinant factor for citizen satisfaction with local government service. This article tries to reveal the influence of internal politics bureaucracy towards citizen satisfaction, in an effort to test the two variables in providing the basic needs of citizens. Quantitative approach is used in this study. The findings of this study indicate that the two variables were negatively correlated. Therefore, organization-internal politics could be an absolute predictor that has to be considered to citizen satisfaction with local government service as an outcome of service and democratic accountability of local public service provider.
Co-Authors Adil Mabarak Adil Mubarak Afifah Asriati Afriva Khaidir Aldri Aldri Frinaldi2 Aldri Frinaldi Aldri Frinaldi Corp Alhadi, Zikri Aziza Bila Beta Santria Sholehah Bismihayati Bismihayati Dede Tri Wahyu Kotama Defriani Dwiyanti Desi Arisanti Digna Kasandra Dona Restetya Dwi Finna Syolendra Egi Yoanda Erianjoni Erianjoni Fadila Wahyuni Fitri Hartati Frinsis Warmansyah Genius Umar Genius Umar Hedsing Cressendo HERMANTO, NAILUREDHA Hilfa Relonius Ideal Putra Jon Kenedi Julia Nanda Rasifa Jumiati Jumiati LAILATUL SUBHA Lince Magriasti Lince Megriasti Lismomon Nata M Rafi Ariansyah M Rexsi Alfero M. Fachri Adnan Masnaidi B Meri Andayani Meri Andayani Meri Andayani Mona Gusfira Muhammad Farid Yuanda Muhammad Nasrullah Muhammad Naufal Rajif Mulya Gusman NAILUREDHA HERMANTO Nola Santika Nur Efendi Ori Endrian Putri Pesi Rahmi Putri Wirman Ramadhani, Yanni Ramadhanis Ramadhanis Randa Martha Zona Rapitos Siddiq Rembrandt Rembrandt Rembrandt Ridho Syofianto Riri Rahmahwati Joni Riswanto Riswanto Riswanto Riswanto Sandro Datamora Saputra, Boni Sri Eka Putri Syamsir Syamsir Syamsir Syamsir Syamsir Syamsir Syamsir Syamsir Trismadi Pranata Tris Vandri Ahmad Isnaini Yanni Ramadhani Yersa Novellina Putri Yoanda, Egi Yunesa Rahma Zikri Alhadi Zona, Randa Martha Zulkarnain Agus