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Analisis Tingkat Prioritas Atribut Kualitas Layanan Perusahaan Penyedia Jasa Layanan Logistik Najib, Moh Farid
Jurnal Administrasi Bisnis Vol 8, No 1 (2012)
Publisher : Business Administration Study Program - Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1826.454 KB)

Abstract

This study specifically have the purpose is to define the attributes of service qual-ity; determine the strengths and weaknesses of the quality of service; categorizingstrengths and weaknesses of the quality of service firms engaged in logistics servicesprovider. The depth Interview with servqual model framework as well as logisticsservice quality model was conducted to define the attributes of logistics serviceproviders. This sample size was 200 respondents, and of the 258 questionnairesdistributed and returned by 25 of which can be processed as many as 201 respondents.32 items defined and analyzed using a model servqual to determine the strengths andweaknesses of the quality of service, categorization strengths and weaknesses andtesting performed by using Paired sample t-test it was found that the weighting isperformed so that the resulting ranking of the attributes of the service.Keywords: SERVQUAL, Logistics Service Provider
HUBUNGAN PEMBELI DAN PEMASOK: KERJASAMA UNTUK MENINGKATKAN KEPUASAN DAN LOYALITAS PELANGGAN Najib, Moh Farid
JURNAL BISNIS STRATEGI Vol 16, No 1 (2007): Juli
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (858.5 KB) | DOI: 10.14710/jbs.16.1.70-81

Abstract

This article would like to explore the literatures has focused upon the relationship between buyer and supplier. The buyer and supplier relationship become a vehicle for assisting the strategic intention on the firm through inputs from key suppliers willing to help. Moreover, the concept of Customer Relationship Management (C.R.M) and Supplier Relationship Management (S.R.M) become new paradigm how enterprises focus on satisfying Customer. However, understanding buyer-setter relationship needs more open sharing information between them.
Consideration Analysis of Muslim Purchase Intention on Korean Beauty Products Nurul Anisa Setiani; Moh Farid Najib; Fatya Alty Amalia; Dewi Purnamasari
Journal of Marketing Innovation (JMI) Vol. 2 No. 1 (2022):
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (243.702 KB) | DOI: 10.35313/jmi.v2i1.30

Abstract

This study aims to analyze the consideration of purchasing Korean beauty products. This is because many consumers prefer beauty products from South Korea or commonly called Korean Beauty compared to local products. Even though many local cosmetics are of good quality and already have halal certification, many are not yet certified halal or do not have the halal logo. This research was conducted using mixed methods. The Sample was obtained from primary data by distributing online questionnaires with 330 respondents and conducting in-depth interviews with 4 informants from West Java. Data analysis using IBM SPSS Statistics 22 for quantitative data testing and qualitative data using three qualitative paths, namely data reduction, data presentation, and concluding. The results showed that product ingredients and country of origin had a positive effect on purchase intention. while halal awareness does not affect the purchase intention of Korean beauty products.
Analisis Tingkat Prioritas Atribut Kualitas Layanan Perusahaan Penyedia Jasa Layanan Logistik Moh Farid Najib
Jurnal Administrasi Bisnis Vol. 8 No. 1 (2012)
Publisher : Business Administration Department - Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1826.454 KB) | DOI: 10.26593/jab.v8i1.414.%p

Abstract

This study specifically have the purpose is to define the attributes of service qual-ity; determine the strengths and weaknesses of the quality of service; categorizingstrengths and weaknesses of the quality of service firms engaged in logistics servicesprovider. The depth Interview with servqual model framework as well as logisticsservice quality model was conducted to define the attributes of logistics serviceproviders. This sample size was 200 respondents, and of the 258 questionnairesdistributed and returned by 25 of which can be processed as many as 201 respondents.32 items defined and analyzed using a model servqual to determine the strengths andweaknesses of the quality of service, categorization strengths and weaknesses andtesting performed by using Paired sample t-test it was found that the weighting isperformed so that the resulting ranking of the attributes of the service.Keywords: SERVQUAL, Logistics Service Provider
Inovasi Desain Kemasan (Packaging) sebagai Faktor Peningkatan Daya Saing Produk UMKM di Desa Ciwarua, Kabupaten Bandung Barat Moh Farid Najib; Agustunus Februadi; Tjetjep Djarnika; Wahyu Rafdinal; Carolina Magdalena Lasambouw; Neneng Nuryati
Dinamisia : Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 1 (2022): Dinamisia: Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/dinamisia.v6i1.8397

Abstract

The purpose of this Community Service (PkM) program is to solve the problems faced by MSMEs for home-based industrial food products in Ciwaruga Village, Parongpong District, West Bandung Regency through assistance in the process of developing product packaging designs produced by MSMEs. Justification for priority issues was developed by optimizing potential through community empowerment through Community Service program support to increase awareness of packaging through surveys of packaging importance, development of appropriate technology and development of marketing networks to increase the competitiveness of MSME home-cooked food products in Ciwaruga Village. The design design of the problem solution implementation method begins with coordination with the Village Head and the Ciwaruga Village Secretary. The output that will be produced from the Community Service program is Appropriate technology, in the form of packaging design/design and a high level of understanding about the importance of packaging through packaging development training.
The Effect of Perceived Usefulness, Trust and Visual Information toward Attitude and Purchase Intention Vika Gustyana Mulyani; Moh Farid Najib; Alexandre Desausa Guteres
Journal of Marketing Innovation (JMI) Vol. 1 No. 01 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (396.136 KB) | DOI: 10.35313/jmi.v1i01.12

Abstract

Bandung is a culinary city in Indonesia that continues to show the growth of restaurants in the region. It provides intense competition for business people in the culinary industry to keep them alive. The consumer trend itself was change about how-to learning company not through advertising but the article becomes the choice, such as in Instagram. The study was aimed at identifying the influence of Instagram Food Blogger elements (perceived usefulness, trust, and visual information) on consumer buying attitudes and purchase intention. To test the proposed model, this study applies variance-based structural equations Partial least squares (PLS) modeling with a sample of 200 Instagram Food Blogger recommendations’ readers in Bandung, Indonesia. The results show all variables have a positive effect on attitudes and purchase intention, only perceived usefulness does not show a significant effect on purchase intention. As a follow-up on the results of the study, the managerial implication of these findings is discussed.
The Effect of Celebrity Endorser on Purchase Intention Cosmetic Product in Millennial Generation Consumers Dara Yuri Andita; Moh Farid Najib; Rizki Zulfikar; Dewi Purnamasari
Journal of Marketing Innovation (JMI) Vol. 1 No. 01 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (355.086 KB) | DOI: 10.35313/jmi.v1i01.14

Abstract

The use of Celebrity Endorsers has become even more attractive to many consumers, including cosmetic consumers in Indonesia. By using the appropriate celebrity endorser, it is believed that will increase sales and can also reduce the budget for advertising that will be issued by the company. To get the right celebrity endorser, the kit must know what indicators can increase Indonesian consumers' buying interest in cosmetics. Therefore, the purpose of this study is to examine the factors of the source credibility model consisting of attractiveness, trustworthiness, and expertise that have a positive or significant effect on consumer purchases intention by using a questionnaire that has been distributed to the millennial generation who are cosmetic consumers in Indonesia. Likert scale points, the results of the distribution of the questionnaire received a total of 475 respondents, but only 438 questionnaires that could be used in the test. This study was tested using smart-PLS. The results showed that all variables had a positive and significant influence on consumer buying interest in Indonesia.
PENINGKATAN KAPASITAS LEMBAGA MELALUI PENGEMBANGAN KOMUNIKASI PEMASARAN GUNA MENDORONG MINAT DONATUR DALAM BERDONASI PADA ISTANA YATIM DHU’AFA Moh Farid Najib; Dedi Saefuloh; Iwan Mulyawan; Eddy Syah Yahya; Tjetjep Djatnika
Jurnal Difusi Vol 3 No 1 (2020): Jurnal Difusi
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2444.312 KB) | DOI: 10.35313/difusi.v3i1.1946

Abstract

Istana Yatim Dhu’afa (Pesantren Alam Gratis Berbasis Agrobisnis) yang berlokasi di Jalan Sariwangi, Parongpong, Kabupaten Bandung Barat, Provinsi Jawa Barat, menghadapi permasalahan berupa belum memiliki donator tetap dan banyak calon donator yang kurang berminat untuk berdonasi karena Yayasan belum berbadan hukum, maka guna memenuhi kebutuhan pengelolaan para pengurus berjualan dan bercocok tanam demi menghidupi anak-anak asuhnya. Tujuan dari kegiatan ini adalah mengembangkan model komunikasi pemasaran yang dapat meningkatkan minat para donator untuk mendonasikan baik berupa infaq, shodaqoh maupun zakatnya. Kedua permasalahan tersebut adalah Istana Yatim Dhu’afa (Pesantren Alam Gratis Berbasis Agrobisnis) Hasil dari kegitan menunjukkan bahwa model komunikasi pemasaran yang dikembangkan berupa Instagram dan Facebook, disamping mengembangan logo baru yang dijadikanmerek/barand bagi Yayasan sehingga mampu meningkatkan minat untuk berdonasi. Kata kunci: Legalitas, kominikasi pemasaran, minat untuk berdonasi
Program Pengembangan Daerah Binaan Pengembangan SOP Destinasi Wisata Kabupaten Kuningan Moh Farid Najib; Arie Indra Gunawan; Fatya Alty Amalia; Rafiati Kania; Benny Barnas; Neneng Nuryati
Jurnal Difusi Vol 5 No 1 (2022): Jurnal Difusi
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/difusi.v5i1.3408

Abstract

Tujuan dari program Pengabdian kepada Masyarakat (PkM) ini adalah untuk memecahkan masalah yang dihadapi oleh sektor pariwisata di Kabupaten Kuningan, Jawa Barat melalui bantuan dalam proses pengembangan Standar Prosedur Operasional (SOP) Pengembangan Destinasi Wisata Kabupaten Kuningan, Jawa Barat. Identifikasi masalah mitra dilakukan dengan studi dokumen pengembangan destinasi wisata di wilayah studi. Rancangan solusi masalah dengan memperhatikan penyebab sehingga didapatkan tiga solusi permasalahannya, yaitu; pengembangan SOP bidang Pengembangan Destinasi Wisata; Pengembangan SOP Pemberdayaan Masyarakat yang diberikan oleh Kepala Bidang Pengembangan Destinasi wisata, Dinas Pemuda, Olahraga dan Pariwisata Kabupaten Kuningan. Luaran yang dihasilkan dari program Pengabdian kepada Masyarakat ini meliputi; (1) Luaran wajib. Luaran wajib yang dihasilkan dalam kegiatan Pengabdian kepada Masyarakat (PkM) di Kabupaten Kuningan berupa Teknologi Tepat Guna, dalam bentuk rancangan/desain SOP Pengembangan Destinasi Wisata Kabupaten Kuningan; (2) Luaran tambahan berupa artikel yang dipublikasi pada jurnal pengabdian. Hasil yang dikembangkan berupa SOP-AP Bidang Pengembangan Destinasi Wisata sebanyak 21 SOP-AP, keberlanjutan program masih banyak lagi upaya peningkatan layanan di bidang pengembangan pariwisata di Kabupaten Kuninga.
Pengaruh Citra Merek dan Kesadaran Merek Terhadap Minat Beli Sport Hijab Ira Tutia; Moh Farid Najib
Prosiding Industrial Research Workshop and National Seminar Vol 10 No 1 (2019): Prosiding Industrial Research Workshop and National Seminar
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (482.267 KB) | DOI: 10.35313/irwns.v10i1.1501

Abstract

Fashion hijab terus berkembang di berbagai negara muslim termasuk di Indonesia. Variasi hijab pun semakin berkembang mengikuti kebutuhan masyarakat, salah satunya untuk berolahraga. Merek produk sport hijab tersedia dalam berbagai merek, mulai dari merek lokal hingga internasional. Tujuan dari penelitian ini ialah untuk mengidentifikasi faktor yang dapat mempengaruhi niat pembelian produk sport hijab pada wanita muslim berhijab. Secara khusus, variabel citra merek dan kesadaran merek menjadi variabel yang digunakan dalam penelitian untuk mengetahui pengaruhnya terhadap variabel niat beli yang digunakan. Pengumpulan data dilakukan melalui pendistribusian kuesioner secara online kepada 264 responden wanita muslim berhijab dan melakukan kegiatan olahraga ringan maupun berat di wilayah Jawa Barat, Indonesia. Pengujian dengan metode pengukuran PLS-SEM digunakan sebagai teknik yang paling cocok untuk penelitian dengan tujuan prediksi atau eksplorasi pemodelan, disertai dengan pengujian outer dan inner model untuk mengukur model yang digunakan dalam penelitian. Temuan penelitian menunjukkan bahwa kedua variabel yang digunakan, baik citra merek maupun kesadaran merek berpengaruh secara positif dan signifikan terhadap niat beli produk merek sport hijab bagi wanita muslim berhijab. Selain itu, variabel citra merek menjadi faktor yang lebih penting dibanding kesadaran merek. Disisi lain, citra merek juga dapat mempengaruhi kesadaran merek dengan baik.