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Uncovering Indonesian Millennial's Halal Food Purchase Intention: Halal Value and Halal Logo as the Antecedents Adila Sosianika; Fatya Alty Amalia
Jurnal Internasional Penelitian Bisnis Terapan Vol 2 No 01 (2020)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (420.245 KB) | DOI: 10.35313/ijabr.v2i01.91

Abstract

This study attempts to uncover the Millennial’s decisional factors in purchase intention of Halal food in Indonesia, while heavily considering Halal food as a credence consumer good. After an analysis of 248 respondents using PLS-SEM, several interesting findings are obtained. Millennial’s understanding of Halal Value and Halal Logo serves as the antecedents of Purchase Intention of Halal food which is mediated by Attitude and Trust. Further analysis is also carried out herein by examining the moderating effect of gender with Multi-Group Analysis. For result, the distinct paths and significant difference of effects can be spot on the female and male group which shall provide deeper insights to any relevant stakeholders, especially food providers.
The Link between Engagement and Service Performance: The Mediation Role of Job Satisfaction and Customer-Oriented Behavior Mohammed A. Sadiq; Arie Indra Gunawan; Adila Sosianika; Fatya Alty Amalia
Jurnal Internasional Penelitian Bisnis Terapan Vol 4 No 01 (2022)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v4i1.208

Abstract

This study investigates the impact of engagement on service performance, both directly and through the mediation role of job satisfaction and customer-oriented behavior, among Small-Medium Enterprises (SMEs) frontline employees. 451 frontline employee data were gathered from SMEs in the greater Bandung region, Indonesia. To examine the hypothesized relationship between variables, the data were assessed using Partial Least Square (PLS). Also, the Bootstrap method was employed to assess job satisfaction and customer-oriented behaviors’ mediation role. The result reinforces the existence of a multi-dimensional engagement concept that encompasses the engagement towards both job and organization. This engagement does not directly influence employee service performance; it is influenced indirectly through job satisfaction and customer-oriented behavior. The managerial practices and theoretical significance of these findings are examined.
Green Purchase Intention of Indonesian Young Consumers: Extending VAB Framework Fatya Alty Amalia; Adila Sosianika; Felicia Amanda Christabel
Journal of Marketing Innovation (JMI) Vol. 1 No. 1 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (442.105 KB) | DOI: 10.35313/jmi.v1i01.9

Abstract

The study aims to investigate the determinants of green purchase intention of generation Y and Z in Indonesia, more specifically on the green straws. It was carried out quantitative methodology through disseminating the online survey and analyzing the collected used PLS-SEM. Of 394 respondents, the findings showed that the value-attitude-behavior (VAB) framework was successfully applied in this study. It meant perceived green value and green attitude significantly impacted the green purchase intention. In addition, environmental concerns were proven to be the predecessor of the VAB framework as well. The moderating effect of gender only appeared on the relationships of perceived green value-green purchase intention and green attitude-green purchase intention, not the environmental concerns-green purchase intention. From the theoretical perspective, this study contributes to the extension of the VAB framework through the inclusion of environmental concerns. From the managerial perspective, it provides the specific approaches for males and females consumer groups to awake their green purchase intentions.
The Effect of Hotel Service Satisfaction on Loyalty: The Role of Gender Adila Sosianika; Lina Setiawati; Nono Wibisono; Lusianus Kusdibyo; Dwi Suhartanto; Agustinus Februadi
Journal of Marketing Innovation (JMI) Vol. 1 No. 1 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (338.536 KB) | DOI: 10.35313/jmi.v1i01.11

Abstract

This study aims to analyze the effect of satisfaction on hotel services such as service product satisfaction, service delivery satisfaction, and service environment satisfaction on loyalty. The sample in this study are 210 respondents who visited the hotel in the past month. The analysis technique used is the Structural Equation Model with Partial Least Square. The results showed that all satisfaction variables for hotel services significantly influenced loyalty in both groups of ganders. If differentiated based on gender, it shows that male groups are more interested in service environment satisfaction and service delivery satisfaction towards loyalty, while female groups are more interested in service environment satisfaction and service product satisfaction towards loyalty.
Tourist Experiences in Creative Cultural Attractions: A Demographic Perspective Anwar Alawi; Adila Sosianika; Lina Setiawati
Journal of Marketing Innovation (JMI) Vol. 2 No. 1 (2022)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (201.101 KB) | DOI: 10.35313/jmi.v2i1.32

Abstract

Creative tourism is one of the sectors that is predicted to grow significantly in the future. Saung Angklung Udjo (SAU) is a creative cultural attraction that presents various Sundanese cultural performances typical of West Java, Indonesia. This study aims to determine the differences in tourist experiences with cultural attractions from SAU based on demographic factors. The self-administered questionnaires were distributed directly to tourists who had watched Sundanese cultural performances at SAU. The data collected within a period of 31 days were 419 respondents. This number consists of local, domestic and international tourists. The data obtained in this study were processed using descriptive analysis, ANOVA and T-test to examine the difference of perception between the tourists. The results reveal that there is a difference of perception among tourists based on tourist education on escape, peace of mind, involvement and interactivity dimension. Moreover, there are differences in perceptions between tourists based on the origin of the region. The results of this study give an input for creative tourism industry companies in making marketing strategies based on an understanding of the tourist experience with the creative cultural attractions.
PENINGKATAN PEMASARAN DIGITAL PADA UKM SERBA SINGKONG CIREUNDEU Fatya Alty Amalia; Lina Setiawati; Arie Indra Gunawan; Widi Senalasari; Nugroho Hardiyanto; Adila Sosianika; Nono Wibisono; Dwi Suhartanto
Jurnal Difusi Vol 4 No 1 (2021): Jurnal Difusi
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4146.319 KB) | DOI: 10.35313/difusi.v4i1.2230

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UKM Serba Singkong Cirendeu (UKM SSC) yang terletak di Kampung Adat Cirendeu (KAC) secara aktif memproduksi dan menjual produk olahan singkong kepada para wisatawan yang berkunjung ke KAC. Saat ini, UKM SSC masih sangat mengandalkan penjualan offline dan promosi word of mouth untuk memasarkan produknya. Namun, cara ini dianggap kurang sesuai dengan tipe konsumen yang sekarang lebih banyak hadir di dunia “online”. Terlebih lagi, di masa pandemic COVID-19 penjualan UKM SSC menurun drastis akibat tidak adanya lagi wisatawan yang berkunjung ke KAC. Maka, untuk mengatasi permasalahan penjualan yang belum optimal ini, tim PKM menggagas suatu solusi berupa peningkatan adopsi UKM SSC dalam pemasaran digital. Gagasan ini dilakukan ke dalam lima tahap kegiatan, yaitu (1) Analisis program pemasaran UKM SSC saat ini, (2) Pemilihan media pemasaran digital yang tepat, (3) Penyiapan materi pelatihan pemasaran digital, (4) Pelatihan pemasaran digital, (5) Evaluasi. Tim PKM memilih platform Instagram sebagai media pemasaran digital yang tepat untuk memasarkan produk singkon UKM SSC dengan nama akun @serba_singkong_cireundeu. Selain itu, UKM SSC juga diberikan pelatihan mengenai pengelolaan Instagram. Dari pelatihan tersebut, kelima peserta pelatihan menilai bahwa penyampaian materi telah dilakukan dengan jelas oleh tim PKM dan materi yang disampaikan juga bermanfaat bagi pengembangan bisnis mereka.
PENGUATAN KINERJA PEMASARAN MELALUI PROMOSI ONLINE PRODUK KELOMPOK UMKM TONGTENGPAKCUR TASIKMALAYA, JAWA BARAT Adila Sosianika; Lusianus Kusdibyo; Nono Wibisono
Jurnal Difusi Vol 1 No 2 (2018): Jurnal Difusi
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (529.784 KB) | DOI: 10.35313/difusi.v1i2.1301

Abstract

Kelompok UMKM Tongtengpakcur (Kelontong, Tengteng, Opak dan Cucur) di Tasikmalaya merupakan komunitas yang mewadahi para pengrajin makanan ringan khas Desa Cisayong, Kabupaten Tasikmalaya dengan berbagai varian produk yang dihasilkan. Kelompok UMKM Tongtengpakcur dengan jumlah anggota saat ini hampir mencapai 20 UMKM adalah tempat bagi para pengrajin binaan Desa Cisayong untuk saling belajar, tukar pikiran, membagi informasi maupun peluang usaha dalam hal pengembangan produk serta kiat-kiat peningkatan kinerja bisnis. Dari segi pemasaran dan penjualan produk, Tongtengpakcur masih sangat terbatas dan belum mampu berkembang seperti yang diharapkan. Kurangnya pemahaman pemilik akan strategi pemasaran mengakibatkan pemasaran produk terbatas hanya di sekitar daerah Cisayong dan Kota Tasikmalaya. Penjualan produk umumnya hanya mengandalkan pemesanan dari instansi setempat atau dengan cara menitipkan produk-produknya ke beberapa toko di kota Tasikmalaya. Tersedianya website dan media sosial Kelompok UMKM Tongtengpakcur diharapkan dapat menjadi solusi bagi mitra karena website dapat menjadi media promosi, komunikasi bahkan mungkin sekaligus transaksi. Melalui website dan media sosial Kelompok UMKM Tongtengpakcur diharapkan produk-produk UMKM binaanya dapat lebih dikenal, semakin banyak juga konsumen yang tertarik membeli produk karena jangkauan pasar lebih luas dan akhirnya berdampak positif pada peningkatan penjualan.  Kata kunci: kinerja pemasaran, umkm, website, promosi media sosial
Analysis Buying Motive in Indonesia Football Merchandise Store Andipa Galuh Noersyeha; Adila Sosianika
Prosiding Industrial Research Workshop and National Seminar Vol 9 (2018): Industrial Research Workshop and National Seminar
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (330.677 KB) | DOI: 10.35313/irwns.v9i0.1139

Abstract

Football has become a popular sport all over the world, even its popularity far superior to other sports such as basketball and volleyball. Things like that used by everyone to earn income from this field of football, including selling football merchandise from start selling clothes, scarves, jersey, and other accessories. The sale of a football merchandise in Europe has been an influential source of income for the life of a club. This phenomenon is being started by some clubs in Indonesia to earn more revenue than selling merchandise. With a fairly large football support base in Indonesia, researchers want to analyze a person's purchasing motifs from hedonic motifs and utilitarian motives that affect a person's drive to buy and visit merchandise football stores in Indonesia. This study aims to determine whether these two motives can affect the impulse purchase and which motives tend to stronger influence the impulse purchase of someone. The research method used is descriptive statistical analysis, regression, and ANOVA using SPSS 22 to determine the effect of both motives to impulse buying.
Efek Komunikasi Media Sosial pada Persepsi Konsumen dan Niat Beli: Studi Terhadap Akun Resmi Merek di LINE. Andita Sari Nurmuslimah; Adila Sosianika
Prosiding Industrial Research Workshop and National Seminar Vol 10 No 1 (2019): Prosiding Industrial Research Workshop and National Seminar
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (559.038 KB) | DOI: 10.35313/irwns.v10i1.1491

Abstract

Penggunaan media sosial telah meningkat dalam beberapa tahun terakhir. Konsumen berpaling dari televisi, radio, dan majalah dalam mencari informasi dan mulai menggunakan media sosial. Sebuah perusahaan harus mengetahui indikator apa yang tepat untuk menciptakan komunikasi di media sosial. Teori komunikasi media sosial digunakan dalam penelitian ini sebagai ukuran kualitas komunikasi media sosial yang dibuat perusahaan dan yang dibuat pengguna. Penelitian ini dilakukan agar perusahaan dapat membuat strategi komunikasi di media sosial yang dapat memengaruhi persepsi konsumen dan niat beli, terutama melalui akun resmi merek di LINE. Responden dalam penelitian ini adalah 493 pengguna LINE yang berteman dengan akun resmi sebuah merek. Penyebaran kuesioner dilakukan secara online, dalam kurun waktu 2 bulan. Pengukuran kuesioner menggunakan skala Likert lima poin dan dianalisis menggunakan smart-PLS. Hasil menunjukan bahwa komunikasi media sosial yang diciptkan oleh perusahaan dan yang dibuat oleh pengguna tidak berpengaruh secara signifikan terhadap ekuitas merek, akan tetapi sikap merek berpengaruh secara positif terhadap ekuitas merek, komunikasi media sosial yang diciptakan oleh perusahaan dan yang dibuat oleh pengguna berpengaruh secara positif terhadap sikap merek, serta ekuitas merek dan sikap merek berpengaruh secara positif terhadap niat beli. Hasil dari penelitian ini memiliki implikasi bagi perusahaan yang berinvestasi di media sosial.
Peran Event Sponsorship Dalam Meningkatkan Kesadaran Merek dan Minat Beli: Studi pada Brand 361˚ di Acara Asian Games 2018 Rosita Rosita; Adila Sosianika
Prosiding Industrial Research Workshop and National Seminar Vol 10 No 1 (2019): Prosiding Industrial Research Workshop and National Seminar
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (812.629 KB) | DOI: 10.35313/irwns.v10i1.1500

Abstract

Penurunan jumlah ritel tidak selalu berdampak terhadap pendapatan, sebagaimana dibuktikan oleh perusahaan pakaian olahraga 361˚  dari Cina yang didirikan pada Januari 2004, yang telah meningkatkan pendapatan pada 2017 dibandingkan dengan 2016. Event sponsorship adalah hal-hal yang sering dilakukan oleh perusahaan dalam melakukan promosi, seperti yang dilakukan oleh 361˚. Bahkan merek tersebut berani mensponsori acara di Negara yanga belum menjadi wilayah pasar. Maka penelitian ini bertujuan untuk mengetahui pengaruh event sponsorship pada kesadaran merek dan minat beli pada merek 361˚ menggunakan tiga variabel independen. Salah satu acara yang baru-baru ini disponsori adalah perhelatan Asian Games 2018 di Indonesia. Data yang diperoleh adalah 400 responden dengan menyebarkan kuesioner langsung di wilayah Bandung. Data yang diperoleh diolah menggunakan Smart-PLS dan dianalisis menggunakan SEM. Hasil penelitian ini menunjukkan bahwa ada hubungan positif antara kesadaran merek dan minat beli, kecocokan dalam acara terhadap kesadaran merek dan minat beli, kesadaran merek terhadap sikap event sponsorship, sikap event sponsorship terhadap niat pembelian. Berbeda dengan  event involvement  di mana secara positif tidak mempengaruhi kesadaran merek dan niat beli.