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Journal : Competitor : Jurnal Pendidikan Kepelatihan Olahraga

THE RELATIONSHIP BETWEEN SPORTS FACILITY SERVICE QUALITY AND CUSTOMER SATISFACTION OF GOR SAPARUA Kurniawan, Muhamad Rachmaan; Saputra, Yudha Munajat; Kusmaedi, Nurlan
COMPETITOR: Jurnal Pendidikan Kepelatihan Olahraga Vol 13, No 1 (2021): February
Publisher : UNIVERSITAS NEGERI MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/cjpko.v13i1.17442

Abstract

Public service is a government obligation in fulfilling the rights of every citizen. To facilitate the delivery of government services to the community, a public service model is needed. One of them in public service is sports. Of course, sports play an important role in the development of human life. Public sports facilities have played a very important role in promoting physical activity and participation in recreational sports activities. Therefore, there are significant efforts to continuously improve the image of recreational sports and to pursue the improvement of the service quality of public sports facilities. Several dimensions can be measured to determine service quality on customer satisfaction, including tangibility, reliability, assurance, responsiveness, and empathy. This study aims to determine whether there is a relationship between service quality and customer satisfaction who visits Saparua Sports Hall, Bandung City. This type of research is correlational and the method used is quantitative with an accidental sampling technique with a sample size of 100 respondents. The overall result of the study is that there is a relationship between service quality and customer satisfaction who visits Saparua Sports Hall.
The Effect Of Brand Ambassador On Bicycle Purchase Decisions Yazid, Kusmawati; Kusmaedi, Nurlan; Rahely, Berliana
COMPETITOR: Jurnal Pendidikan Kepelatihan Olahraga Vol 13, No 3 (2021): October
Publisher : UNIVERSITAS NEGERI MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/cjpko.v13i3.22843

Abstract

The purpose of this study was to determine the influence of brand ambassadors on bicycle purchasing decisions. This research is a quantitative descriptive research with the type of survey research. The population in this study are consumers who buy polygon bicycles at YZKUZMA Bike Gallery, Cimahi City. The sampling technique used was convenience sampling/accessible sampling (samples) as many as 80 people. Then the data was processed using SPSS version 25 software using simple regression analysis. Based on the results of data analysis, it is known that the t test results have a significance value less than 0.05 (sig < 0.05), so it can be concluded that brand ambassadors partially have a significant effect on bicycle purchasing decisions. In addition, an R Square value of 0.306 or (31 percent) was obtained. This shows that 31 percent of the purchasing decision variables can be explained by the brand ambassador variable, while the remaining 69 percent by variables outside the study. These results show that the brand ambassador factor is not the only factor that influences consumer purchasing decisions given the complex nature of purchasing decisions and tends to fluctuate. Purchasing decisions are also influenced by various factors that are no less important, namely the need, brand, purchase channel and time of purchase. so that this research is expected to be used as a reference for companies in optimizing the role of brand ambassadors and other factors that will have a positive impact on consumer purchasing decisions.
Components of Physical Abilities on a Fast Climb 18 Peaks 12 Days at Altitudes Above 3000 MDPL Miftachul Chamim; Nurlan Kusmaedi; Mulyana Mulyana; Asep Ridwan Kurniawan
COMPETITOR: Jurnal Pendidikan Kepelatihan Olahraga Vol 14, No 1 (2022): February
Publisher : UNIVERSITAS NEGERI MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/cjpko.v14i1.27873

Abstract

This study aims to determine the dominant and supporting factors regarding the components of the PAMOR FPOK UPI mountain climbers' physical abilities on fast climbing. This research method uses the expost-facto method. Data collection techniques using physical abilities instruments as many as 7 respondents. The sampling method uses non-probability with purposive sampling technique. Data analysis used confirmatory factor analysis with the help of SPSS 23 software for windows. The results of this study show that the physical abilities of mountain climbers consist of 15 components, namely Circulatory respiratory endurance, General strength, Right thigh circumference, Left thigh circumference, Speed & power, Elastic strength, Body weight, BMI, Percent body fat, and supporting components including are Agility, Balance, Anxiety, Circumference of the upper right hand, Circumference of the upper left hand. The factors that have the highest contribution to the physical abilities of PAMOR FPOK UPI mountain climbers are Muscular endurance, agility, endurance cardiorespiratory fitness, muscular strength and power percentage 36.452%.