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CRISIS LEADERSHIP IN DEALING WITH THE COVID-19 PANDEMIC: A SYSTEMATIC LITERATURE REVIEW STUDY Christianingrum; Syamsul Hadi Senen; Rofi Rofaida; Emi Amelia
JRMSI - Jurnal Riset Manajemen Sains Indonesia Vol 14 No 02 (2023): Jurnal Riset Manajemen Sains Indonesia
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JRMSI.014.2.02

Abstract

This research aims to uncover articles published on crisis leadership during the COVID-19 pandemic. The study employs a systematic literature review approach by analyzing articles published between 2020 and 2022. Initially, a total of 979 articles were identified, which were then narrowed down to 29 articles based on inclusion and quality criteria. The extracted results regarding crisis leadership issues during the COVID-19 pandemic are categorized into 4 major journal groups: management and leadership, health, social, and education journals. Emerging issues within crisis leadership include gender post COVID-19, academic leadership, administrative leadership, public health leadership, digitalization & virtual leadership, fault lines of leadership, and leadership approach. The changes in crisis leadership have led to the emergence of new leadership strategies, such as virtual collaboration across boundaries.
Excellent Service Based on Human Capital and Leader Mindfulness (Survey of Sharia Hotel Employees in Bandung) Tatiek Ekawati Permana; Tjutju Yuniarsih; Eeng Ahman; Rofi Rofaida
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 12 No 1 (2024): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v12i1.4976

Abstract

Human resources have a very important role in providing services, especially those that are interpersonal or require empathy. The hotel industry, which is closely related to service, is the object of this research because there are still many complaints. Service complaints including 3A (attitude, attention, and action) remain a highlight that still needs to be improved. This research aims to analyze how human contribution as company capital with the support of leaders continues to improve service quality. The research uses a quantitative approach, with an explanatory survey method. The population determined was employees of the Syariah Hotel in Bandung using random sampling. The data collection tool is a questionnaire with a Likert scale which is distributed online to Syariah Hotel employees in Bandung. The research results show that human capital contributes positively to leader mindfulness. Human capital contributes positively to excellent service, and leader mindfulness contributes positively to excellent service. The research has implications for prioritizing human capital development and cultural awareness across organizations for sustainable business.
Peningkatan Kapasitas Digital UMKM Melalui Pelatihan Pemasaran Digital Di Masa Pandemi Covid-19 di Belitung Ayu Krishna Yuliwati; Rofi Rofaida; udhi Pamungkas Gautama
Prosiding Seminar Nasional Unimus Vol 4 (2021): Inovasi Riset dan Pengabdian Masyarakat Post Pandemi Covid-19 Menuju Indonesia Tangguh
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

UMKM sebagian masih belum sadar akan penting nya pemasaran digital sebagai upaya meningkatkanpasar, dimana pandemic covid-19  sangat berdampak negatif terhadap pendapatan UMKM di Belitung. Namun, dengan peningkatan pengunaan platform  digital dapat membantu  UMKMmeningkatkan penjualan produk merek. Tujuan kegiatan pengabdian kepada masyarakat ini sebagaibagian dari Tri Dharma Perguruan Tinggi Universitas Pendidikan Indonesia berupa pelatihanpemasaran digital. Metode yang dilakukan dalam kegiatan ini adalah parcipatory training approach,dimana peserta pelatihan dilibatkan dalam proses pelatihan dimulai dari perencanaan, implementasidan evaluasi kegiatan. Hasil dari pelatihan pemasaran digital, UMKm dapat merencanakan kontendigital, implementasi dan evaluasi kegiatan pemasaran digital. Kegiatan ini dilanjutkan dengankegiatan evaluasi dan ke depan diharapkan berlanjut ke materi lainnya terkait digitalisasi UMKM. Kata Kunci : Pemasaran Digital, Pelatihan, Pengabdian Kepada Masyarakat, Belitung Abstract
Islamic Work Ethics in Indonesia Islamic Microfinance Institutions: A Bibliometric Review and Analysis Wenda Wahyu Christiyanto; Syamsul Hadi Senen; Rofi Rofaida
SHAHIH: Journal of Islamicate Multidisciplinary Vol. 7 No. 2 (2022)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22515/shahih.v7i2.5032

Abstract

The concept of "Islamic Work Ethics at Islamic Micro Finance Institutions in Indonesia" is a development of "Islamic work ethics", studied and applied in sharia-based microfinance institutions, especially those in Indonesia, considering that Indonesia is the most prominent Islamic country in the world. This paper provides an extensive bibliometric literature overview on "Islamic Work Ethics at Islamic Micro Finance Institutions in Indonesia". Publish or Perish (PoP) software found articles related to the topic, with a database sourced from Google Scholar. 596 of the 990 articles from 2015 to 2020 were analyzed from Google Scholar's database. The selected references are managed using reference manager software, Mendeley. After processing Google Scholar's database, this paper orders and imagines it utilizing VOSviewer. In general, this paper gives an incredible reference highlight for future research on "Islamic Work Ethics at Islamic Micro Finance Institution in Indonesia".