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All Journal International Journal of Evaluation and Research in Education (IJERE) Dinamika Pendidikan Lembaran Ilmu Kependidikan JAM : Jurnal Aplikasi Manajemen JPBM (Jurnal Pendidikan Bisnis dan Manajemen) REFLEKSI EDUKATIKA JABE (Journal of Accounting and Business Education) Jurnal Pendidikan: Teori, Penelitian, dan Pengembangan Jurnal Pendidikan Bisnis dan Manajemen REiD (Research and Evaluation in Education) Jurnal Akuntansi Aktual Assets: Jurnal Akuntansi dan Pendidikan Jurnal Riset dan Aplikasi: Akuntansi dan Manajemen Surya Abdimas Jurnal Riset Bisnis dan Investasi Ilomata International Journal of Management Community Development Journal: Jurnal Pengabdian Masyarakat JBMR: Journal of Business and Management Review Pasundan International of Community Services Journal (PICS-J) Ilomata International Journal of Management JOURNAL OF ECONOMICS EDUCATION AND ENTREPRENEURSHIP International Journal of Business, Law, and Education Jurnal Pengabdian Masyarakat Indonesia International Journal of Economy, Education and Entrepreneurship (IJE3) Asia Pacific Journal of Management and Education(APJME) Jurnal Abdi Masyarakat Indonesia Journal of Applied Business, Taxation and Economics Reseach International Journal of Humanities Education and Social Sciences JRABA International Journal of Accounting & Finance in Asia Pasific Asia Pacific Journal of Management and Education Asian Journal of Management Analytics Governors International Journal of Economics and Management Research Economics and Business Journal Jurnal Riset dan Aplikasi: Akuntansi dan Manajemen Journal of Social Science Jurnal bintang manajemen
Cipto Wardoyo
Universitas Negeri Malang
Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Neuroscience Physics Public Health Social Sciences Other

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Systematic Literature Review: “Service Innovation And Customer Experience” M. Dayat; Sudarmiatin Sudarmiatin; Budi Eko Soetjipto; Cipto Wardoyo
Jurnal Bintang Manajemen Vol 1 No 2 (2023): Juni : Jurnal Bintang Manajemen
Publisher : Sekolah Tinggi Ilmu Ekonomi Trianandra

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1392.741 KB) | DOI: 10.55606/jubima.v1i2.1383

Abstract

In today's competitive business environment, customer experience has become an increasingly important factor in determining the success of a business. As a result, businesses are constantly looking for ways to improve the experience of their customers through service innovation. Service innovation refers to the development and implementation of new or improved services that better meet the needs and wants of customers. The objective of service innovation is to provide a unique and differentiated customer experience that sets a business apart from its competitors. Although the importance of service innovation in improving customer experience is widely recognized, there is a lack of clarity on how service innovation can be effectively implemented to enhance customer experience. This systematic literature review (SLR) aims to fill this gap by synthesizing existing research on service innovation and its impact on customer experience.
Digital Transformation and MSME Financial Performance: Systematic Literature Review and Bibliometric Analysis Fazlur Rahman Rahawarin; Budi Eko Soetjipto; Cipto Wardoyo
Economics and Business Journal (ECBIS) Vol. 1 No. 4 (2023)
Publisher : PT Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v1i4.37

Abstract

Digital transformation is a hot topic for research. Various technological developments encourage various organizations to carry out digital transformation to achieve organizational goals. This is experienced by SMEs in running their business. Various studies that have been conducted have yielded inconsistent results regarding the adoption of digital transformation for MSMEs. This article discusses the extent to which previous research has explored digital transformation carried out by MSMEs that can have an impact on financial performance. This article uses a systematic literature review and bibliometric analysis to explore previous research related to the digital transformation of MSMEs
Determinan Kualitas Audit Iis Nurindah Sari; Cipto Wardoyo; Nujmatul Laily
Jurnal Riset dan Aplikasi: Akuntansi dan Manajemen Vol. 1 No. 2 (2015): Jurnal Riset dan Aplikasi: Akuntansi dan Manajemen
Publisher : Jurusan Akuntansi Politeknik Negeri Malang

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Abstract

This study aims to examine the effect of independence, professional skepticism, dysfunctional behavior, and auditor professional ethics to audit quality. The samples used in this study were 76 auditors from six Public Accounting Firm in Malang. The data collection technique was using questionnaires and was analyzed based on multiple linier regression analysis. The result shows that partially, the independence, professional skepticism, and auditors professional ethics has significant and positive effect on audit quality. Meanwhile, the auditor dysfunctional behavior has no significant effect on audit quality. Abstrak Penelitian ini bertujuan menguji pengaruh independensi, skeptisme profesional, perilaku disfungsional, dan etika profesi auditor terhadap kualitas audit. Sampel pada penelitian ini adalah 76 auditor dari enam Kantor Akuntan Publik (KAP) di Malang. Teknik pengumpulan data yang digunakan adalah dengan menyebarkan kuisioner, dan data tersebut diuji menggunakan analisis regresi linier berganda. Hasil penelitian ini menunjukkan bahwa independensi, skeptisme profesional, dan etika profesi auditor secara parsial berpengaruh positif signifikan terhadap kualitas audit. Sedangkan perilaku disfungsional auditor tidak berpengaruh signifikan terhadap kualitas audit.
The Effect of Financial Experience and Economic Rationality on The Economic Decision of Household Women in Jambi City Mediated By Economic Ahmad Rifki; Cipto Wardoyo; Lisa Rokhmani
Journal of Applied Business, Taxation and Economics Research Vol. 2 No. 5 (2023): June 2023
Publisher : PT. EQUATOR SINAR AKADEMIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54408/jabter.v2i5.188

Abstract

This study aims to determine the effect of financial experience and economic rationality on the economic decisions of Jambi city housewives mediated by economic literacy. This study uses a quantitative method with a type of explanatory research. The research sample is 379 housewives in the districts of Pelayangan and Danau Teluk. Data analysis uses Structural Equation Modeling (SEM) with smartPLS 3.0 software. The results of the study show 1) Financial Experience Has a Positive and Significant Influence on the Economic Decisions of Housewives, 2) Economic Rationality Has No Influence and is Not Significant on the Economic Decisions of Housewives, 3) Economic Literacy Has a Positive and Significant Influence on the Economic Decisions of Housewives, 4) Financial Experience Has a Positive and Significant Influence on the  Economic Literacy of Housewives, 5) Economic Rationality Has a Positive and Significant Influence on the  Economic Literacy of Housewives, 6) Financial Experience Has a Positive and Significant Influence on the Economic Decisions of Housewives Through Economic Literacy as a Mediating Variable, 7) Rationality Economics Has a Positive and Significant Influence on the Economic Decisions of Housewives Through Economic Literacy as a Mediating Variable. The implications of the research: 1) Economic literacy strengthens the effect of financial experience and economic rationality on economic decisions, 2) Housewives need to improve their financial experience, good economic rationality, and economic literacy so they can make the right economic decisions. This increase is necessary because the economic situation is sometimes less stable and difficult to predict.
Assessing the Relevance of Spirituality and Corporate Social Responsibility in A Family Business: A Scooping Review Sulis Rochayatun; Heri Pratikto; Cipto Wardoyo; Puji Handayati; Rosmiza Bidin
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 9, No 2: SEPTEMBER 2023
Publisher : Universitas Negeri Malang

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Abstract

Previous literature review studies have explored the implementation of social responsibility in family companies, while literature reviews that focus explicitly on the spirituality of family business in the implementation of social responsibility have not been found. The purpose of this scoping review is to map out studies that assess the spirituality of family business in the implementation of social responsibility. The scoping review of this study follows the five main stages outlined by Arkset and O'Malley (2005). The steps taken are (1) identifying research questions; (2) identify relevant studies; (3) selection of relevant studies; (4) mapping data; (5) Compile, summarize and report the results. The studies reviewed were selected from three electronic databases, namely: Emerald, Springer and Taylor & Francis within a period of 12 years from 2012-2021. The results of the scoping review show that most studies acknowledge that spirituality in family establishments is stronger. Social responsibility decisions and policies are considered as ethical decisions that involve the influence of religion and spirituality as the basis for decision making. The spiritual values that are built in family business can be the basis for the implementation of social responsibility that is oriented to the long-term goal of corporate sustainability. The theoretical implication of this research is to provide additional literature on CSR in family companies in terms of spirituality so that it can be a guide for future research. Keywords: Corporate Social Responsibility, Spirituality, Family Business, Scooping Review
Assessing the Relevance of Spirituality and Corporate Social Responsibility in A Family Business: A Scooping Review Sulis Rochayatun; Heri Pratikto; Cipto Wardoyo; Puji Handayati; Rosmiza Bidin
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 9, No 2 (2023): Online First
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Previous literature review studies have explored the implementation of social responsibility in family companies, while literature reviews that focus explicitly on the spirituality of family business in the implementation of social responsibility have not been found. The purpose of this scoping review is to map out studies that assess the spirituality of family business in the implementation of social responsibility. The scoping review of this study follows the five main stages outlined by Arkset and O'Malley (2005). The steps taken are (1) identifying research questions; (2) identify relevant studies; (3) selection of relevant studies; (4) mapping data; (5) Compile, summarize and report the results. The studies reviewed were selected from three electronic databases, namely: Emerald, Springer and Taylor & Francis within a period of 12 years from 2012-2021. The results of the scoping review show that most studies acknowledge that spirituality in family establishments is stronger. Social responsibility decisions and policies are considered as ethical decisions that involve the influence of religion and spirituality as the basis for decision making. The spiritual values that are built in family business can be the basis for the implementation of social responsibility that is oriented to the long-term goal of corporate sustainability. The theoretical implication of this research is to provide additional literature on CSR in family companies in terms of spirituality so that it can be a guide for future research. Keywords: Corporate Social Responsibility, Spirituality, Family Business, Scooping Review
The Impact of CSR-Harmonious on Financial Performance: Moderating Role of Green Entrepreneurial Intellectual Capital Hanif Rani Iswari; Ery Tri Djatmika Rudijanto Wahju Wardhana; Puji Handayati; Nurika Restuningdiah; Budi Eko Soetjipto; Cipto Wardoyo; Heri Pratikto
GOVERNORS Vol. 2 No. 2 (2023): August 2023 Issue
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/governors.v2i2.2304

Abstract

The purpose of this research is to investigate the role of green entrepreneurial intellectual capital as a moderator of the influence of Corporate Social Responsibility Harmonious (CSR-H) on the financial performance of SMEs in the creative industry game developer sub-sector in Malang City. SMEs in the game developer sub-sector are included in businesses that utilize the results of creativity supported by technology so that it is one of the business fields that is closely related to intellectual capital. Related to awareness of green entrepreneurship, the echo developer sub-sector is appropriate if it integrates it into green entrepreneurial intellectual capital. Thus, green entrepreneurial intellectual capital in this case is the focus of attention for research as a moderation between Corporate Social Responsibility Harmonious (CSR-H) and Financial Performance. This research is a quantitative approach with a survey method on SMEs in the game developer sub-sector. The sample population taken was 20 respondents. Questionnaires are distributed using a likert scale. Data analysis uses SmartPLS version 3. The findings of this study obtained Corporate Social Responsibility Harmonious (CSR-H) is not significant to financial performance, Green entrepreneurial Intellectual Capital is positively significant to financial performance and Green entrepreneurial intellectual capital does not moderate the effect of Corporate Social Responsibility Harmonious (CSR-H) on financial performance. Keywords: Corporate Social Responsibility, CSR Harmonious, Green entrepreneurial, Green intellectual capital, Financial Performances
Woman in the Smart Machine Age: The Effectiveness of Intervention Techniques to Overcome Gender Disparities in the Accounting Profession Christine Desideria Jahi; Cipto Wardoyo; Satia Nur Maharani
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 3 No 1 (2023): IJHESS AUGUST 2023
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v3i1.433

Abstract

Many companies today have used various accounting applications to be able to produce accurate financial statements and analysis. For example, Accurate, Zahir, Jurnal and MYOB. However, the accounting profession has a very important responsibility to manage risks that occur in a company. The task of accountants is also to analyze financial information and assist in making the right decisions by providing complete reports that show the company's real performance. The existence of female accountants in accounting activities that are synonymous with masculine traits and the needs related to how to adapt to new types of accounting that can work in harmony and control technology in the era of digitalization is an important point to assess gender equality and leadership abilities possessed by female accountants. This study uses one group pre-test and post-test design with variables of the use of accounting applications (X) and gender gaps in the accounting profession (Y). The purpose of this study is to see how the use of accounting applications affects the gender gap in the accounting profession. This study used SPSS 24 as a calculation tool. The object of this study is an 8th semester accounting student class of 2019 at State University of Malang. The results of this study show that the use of accounting applications has a significant positive effect on the gender gap in the accounting profession. This shows that there is a strong correlation between the increasing pace of technological development in the era of using accounting applications can affect the gender gap in the accounting profession. This study uses the theory of Cyberfemism which uses new media as a tool to eradicate cybeirfeiminists from male-dominated discourse. The relationship between women and technology is inadequate, easily undermined by society's stigma that technology is very difficult with the desire for technology. The symbolic depiction of theology produces stereotypes where the definition is incapable in the field of theology. Based on the research findings, it can be concluded that the use of accounting applications has a significant positive effect on the geindeir in accounting professions. This means that the development of technology will provide an increase in gender gaps in the accounting profession caused by the lack of representation and support of women in an adequate organization.
DEVELOPMENT OF "SIMAAKSI" LITERACY OF DIGITAL-BASED MANUFACTURING ACCOUNTING COMPUTER PRACTICUM Slamet Fauzan; Cipto Wardoyo; Ayuneng Indah Moliani
International Journal of Business, Law, and Education Vol. 4 No. 2 (2023): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v4i2.274

Abstract

This research aims to produce application-based learning media as a learning literacy for manufacturing accounting computer practicum that can improve the learning outcomes of accounting students. "Simaaksi" learning media is useful in assisting learning activities effectively and efficiently. Features in the application are adjusted to the needs and competencies that must be mastered by students majoring in accounting. This research is a research and development study by adapting the Borg & Gall model. The research subjects were students majoring in accounting education at Universitas Negeri Malang. The effectiveness test was conducted using a quasi-experimental with a one-group pretest-postest model. Based on the results of the paired sample t-test analysis, the sig value was obtained. 0.04 <0.05 which means there is a significant difference. These results indicate that the use of the learning media "Simaaksi" effectively improves student learning outcomes.
Strategy The Effect of Marketing and Digital Literacy Through Social Media Marketing on Visiting Decisions Fika Septiandari; Cipto Wardoyo; Ludi Wishnu Wardana3
Asian Journal of Management Analytics Vol. 3 No. 2 (2024): April 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajma.v3i2.8060

Abstract

icient in varioThis study aims to determine the significant influence between variables, following the hypothesis in this study. This research has both theoretical and practical benefits to the world of education, especially concerning marketing strategies and visiting decisions in educational tourism. This research uses a quantitative approach with descriptive research methods. The population in this study were all visitors to the Kampung Coklat educational tour whose numbers were not known with certainty while the sample used in this study was 222 respondents. The sampling technique in this study is classified as a non-random / non-probability sampling method with incidental sampling. The results showed that there was a direct and significant positive influence between Marketing Strategy on Visiting Decisions. In addition, there is a direct and significant positive influence between Digital Literacy on Visiting Decisions. The ability to use technology and information from digital devices is very helpful to be more effective and effus tourism marketing contexts that collaborate with YouTube, TikTok, and Instagram. Furthermore, there is a direct and significant positive influence between Marketing Strategy on Social Media Marketing. In addition, there is no influence between Digital Literacy on Media Social Marketing.
Co-Authors Achmad Maulana Adyaksa Adam Gumilang Rahmawan Aditya Eka Trisnawati Agung Hariyono Agung Haryono Agus Wibowo Ahmad Miftahur Rohim Ahmad Rifki Andryani Andryani Anindya Apriyanti Ayuneng Indah Moliani Bagus Shandy Narmaditya Bayu Permata Bety Nur Achadiyah Budi Eko Soetjipto Christine Desideria Jahi Citra Kusuma Dennis Kumala Sari Denny Bernardus Kurnia Wahjudono Devi Aprilia Ratnasari Dewi Rahayu Dimas Putri Mega Pratesa Djoko Dwi Kusumojanto Djoko Dwi Kusumojanto Dudung Ma'ruf Nuris Ega Saiful Subhan Ely Siswanto Ery Tri Djatmika RWW Etika Novitasari Fazlur Rahman Rahawarin Fery Dwi Candra Fika Septiandari Fulgentius Danardana Murwani Hanif Rani Iswari Hari Wahyono Hariyono, Agung Heri Pratikto Ida Fatmawati Ar&#039;Reza Ihsanul Windasari Iis Nurindah Sari Iis Nurindah Sari Iis Ristianingsih, Iis Ika Nur Khomariyah Imanuel Deny Krisna Aji Khilmatul Mauludah Kurniawan Laksono Trisnantoro Liestya Padmawidjaja Lina Saptaria Lisa Rokhmani Ludi Wishnu Wardana Lutfiana Fajriyah Lu’luul Mukaromah M. Dayat Madziatul Churiyah Maharani, Satia Nur Mahmud Mahmud Noor Faresi Putra Novia Dwi Anggini Nugraha, Muhammad Fajar Cahya Nujmatul Laily Nur Astaman Putra Nurika Restuningdiah Puji Handayati, Puji Putri, Reni Sovia Ratna Dwi Nastiti Restya Dwi Amalia Rheza Hafid Prastia Risnawati Risnawati Rizky Firmansyah Rosmiza Bidin Sari, Dennis Kumala Satrio, Yogi Dwi Sheila Febriani Putri Slamet Fauzan Sri Pujiningsih Stefan Yudana Jatiperwira Sudarmiatin Sudarmiatin Sugeng Hadi Utomo Sulis Rochayatun Sunaryanto Sunaryanto Ummi Saadah Vega Wafaretta Wahyu Kawitaning Kinasih Widjaja, Sri Umi Mintarti Yongky Teguh Setiaji Yongky Teguh Setiaji