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All Journal Journal of Language and Literature Jurnal Studi Komunikasi dan Media J-IKA : Jurnal Ilmu Komunikasi Fakultas Ilmu Komunikasi Universitas BSI Bandung Jurnal Komunikasi JCES (Journal of Character Education Society) VISI : Jurnal Ilmiah Pendidik dan Tenaga Kependidikan Pendidikan Non Formal JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Journal on Education Ensiklopedia of Journal Edumaspul: Jurnal Pendidikan Communications Linguists: Journal of Linguistics and Language Teaching REiLA: Journal of Research and Innovation in Language International Journal of Business, Law, and Education Journal of Social Work and Science Education LADU: Journal of Languages and Education Jurnal Sinestesia Jurnal Abdimas Indonesia : Jurnal Abdimas Indonesia Daluang: Journal of Library and Information Science Ikomik: Jurnal Ilmu Komunikasi dan Informasi Jurnal Minfo Polgan (JMP) Studies in English Language and Education Jurnal Penelitian Serambi Hukum Innovative: Journal Of Social Science Research Jurnal Ilmiah Ekotrans & Erudisi (JIEE) Jurnal Terobosan Peduli Masyarakat (TIRAKAT)
Yasir Riady
Universitas Terbuka
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Neuroscience Public Health Social Sciences Other

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Journal : Jurnal Minfo Polgan (JMP)

 1 
Overview of ChatGPT Technology and its Potential in Improving Tourism Information Services Muhammad Ade Kurnia Harahap; Abu Muna Almaududi Ausat; Andy Rachman; Yasir Riady; Hizbul Khootimah Azzaakiyyah
Jurnal Minfo Polgan Vol. 12 No. 1 (2023): Artikel Penelitian Juni 2023
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v12i1.12416

Abstract

Tourism is one of the important economic sectors for many countries, including Indonesia. Along with the development of technology and the internet, the way people seek information about tourism has also changed. This research aims to conduct a review of ChatGPT technology and its potential in improving tourism information services. The focus of this research is qualitative. Methods for gathering information included paying close attention and taking detailed notes, with subsequent analysis including data reduction, visualisation, and inference. The study arrived at the conclusion that the use of AI technology specifically ChatGPT has great potential in improving services and traveller experience in the tourism industry. ChatGPT can assist service providers in providing solutions and answering tourists' questions quickly and efficiently, as well as strengthening the position of the company or organisation amid increasingly fierce competition.
Co-Authors Abdul Rahman Hamid Abu Muna Almaududi Ausat Achmad Siswanto Achmad Siswanto Ahmad Jum’a Khatib Ahmad Jum’a Khatib Nur Ali Ahmad Rifki Akhmad Habibi Andy Rachman David Rindu Kurniawan Edward Zubir Frans Sudirjo Gunawan Wiradharma Habizar Habizar Hamdi Riady Hamdi Riady Hana Hanifah HERI FATHURAHMAN Hizbul Khootimah Az Zaakiyyah Hizbul Khootimah Azzaakiyyah Ika Seviani Puji Lestari Imam Gozali Imam Santosa Isma Dwi Fiani K. Y.S. Putri Khaerul Anam Kurnia Endah Riana M. Firman Karim Mardi Adam Mario Aditya Prasetyo Martini Martini Massang, Berdinata Masyrisal Miliani Meirani Harsasi Melisa Arisanty Melisa Arisanty Melissa Arisanty Milde Wahyu Milde Wahyu Mochamad Priono Muhammad Ade Kurnia Harahap Muhammad Fauzan Muhammad Wahyudi Mukhtar Efendi Nailul Husna Nia Pujiawati Nirdukita Ratnawati Nofirman Nofirman Nour Awni Albelbisi Putri Nurtria Rahmat Budiman Rendy Pribadi Riko Mersandro Permana Robiansyah, Anton Rosikin Rosikin Roy Valiant Salomo Siminto Siti Fatimah Sri Maulidia Permatasari Sri Sukatmi Suherlan Suherlan, Suherlan Syamsu Rijal Titi Satri Wahyuni Tsani Sylvana Turki Mesfer Alqahtani Unggul Utan Sufandi Yesi Andriani Yulian Purnama Zulham Adamy Zumiarti Zumiarti