The community in demanding maximum service in the concept of implementing Public Administration, has the opportunity to improve the efficiency, effectiveness and transparency of government administration, especially in innovation-based services. This study focuses on describing the implementation of e-Government in supporting the effectiveness of permit issuance services in Bone Regency. The stages of data collection used were observation, review of related documents and also interviews involving 5 elements representing the Bone Regency DPMPTSP office. The data collected were analyzed using the interactive model proposed by Miles, Huberman and Saldana.is still sustainable because it is still undergoing a development process and has received visits from several agencies in order to see, study, internalize, adapt and adopt SIMPEL innovations; leaders always keep abreast of technological developments that are tailored to the needs of the community, such as procurement, development and repair; or SIMPEL mobile-based service system provides convenience for civil servant and the community in fulfilling their rights while providing satisfaction and improving performance and services to the community; or SIMPEL innovation provides ease of synergy with the community in managing the performance and discipline of civil servant and the community to improve performance; or SIMPEL-based service innovations can be widely accessed by the community based on the type of service needed.