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All Journal JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE JURNAL PENDIDIKAN TAMBUSAI Jurnal Ilmu Komputer dan Bisnis Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ilmiah Wahana Pendidikan Agrimansion: Agribusiness Management & Extension Continuous Education : Journal of Science and Research JCDD Mejuajua SANISA: Jurnal Kreativitas Mahasiswa Hukum JIFI (Jurnal Ilmiah Farmasi Imelda) Cendekiawan: Jurnal Pendidikan dan Studi Keislaman Tsaqofah: Jurnal Penelitian Guru Indonesia YASIN: Jurnal Pendidikan dan Sosial Budaya Publicness: Journal of Public Administration Studies Jurnal Riset Rumpun Ilmu Bahasa (JURRIBAH) JAKTABANGUN: Jurnal Akuntansi dan Pembangunan SINTHOP: Media Kajian Pendidikan, Agama, Sosial dan Budaya Riset Informasi Kesehatan Sahabat Sosial: Jurnal Pengabdian Masyarakat Jurnal Motivasi Pendidikan dan Bahasa Jurnal Yudistira: Publikasi Riset Ilmu Pendidikan dan Bahasa Prosiding Seminar Nasional dan Call For Paper Kebidanan Universitas Ngudi Waluyo Grimsa Journal of Science Engineering and Technology
Ainun Mardiah
Fakultas Ekonomi Dan Ilmu Sosial Universitas Islam Negeri Sultan Syarif Kasim Riau
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Journal : Publicness: Journal of Public Administration Studies

 1 
Kualitas Pelayanan Penyediaan Air Bersih Pada Bengkalis Perusahaan Daerah Air Minum (PDAM) Tirta Siak di Kota Pekanbaru Dewi, Ratna; Kartini, Riska; Mardiah, Ainun
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 4 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i4.83

Abstract

The purpose of this study is to determine the quality of service at the office of the Regional Water Supply Company (PDAM) Tirta Siak Pekanbaru City and what are the inhibiting factors. The theory used is the theory of Zeithaml Parassuraman &; Berry there are five dimensions to measure service quality, namely tangibbles, realbility, responsive, assurance, empathy. This study uses qualitative research with a descriptive approach obtained through interviews, documentation, and observation. There are two population groups and samples in this study, namely 3 employees and 10 customers. The sampling technique used in determining individuals is purposive sampling. The results of this study show that the service quality of PDAM Tirta Siak Kota Pekanbaru is still not running well in accordance with customer satisfaction, only one indicator is assurance that has been running well to its customers. While the tangibbles, reability, responsive, empathy indicators are concluded that they have not been implemented properly. The inhibiting factors that affect the quality of PDAM Tirta Siak Kota Pekanbaru services are lack of human resources, absence of working time SOPs and lack of equitable distribution of routine checks every month to customers' homes.
Pengaruh Gaya Hidup dan Motivasi terhadap Keputusan Pembelian Konsumen Barang Bekas Pakai di Pasar Kayu Jati Kota Tembilahan Kabupaten Indragiri Hilir Agus Saputra, Irham; Mardiah, Ainun
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 3 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i3.200

Abstract

This research was conducted at Kayu Jati Market, Tembilahan City, Indragiri Hilir Regency, to analyze the influence of lifestyle and motivation on consumer purchasing decisions for used goods. This study also aims to determine the simultaneous impact of lifestyle and motivation on consumer purchasing decisions. The research population consists of people in Tembilahan City aged 18-50 years who have used or bought used goods. The research sample was selected using a purposive sampling technique, with a sample size of 100 respondents. The data were analyzed quantitatively using multiple linear regression with the help of the SPSS version 25 program. The results showed that lifestyle positively influences purchasing decisions and motivation, which has a positive effect on buying decisions. Simultaneously, lifestyle and motivation significantly influence purchasing decisions for used goods at Kayu Jati Market, Tembilahan City, Indragiri Hilir Regency.
Co-Authors Adam, Sherly Adelina Br. Sembiring Adrian Agus Saputra, Irham Agustina , Ika Aida Silfia Al-Qadri, M. Sholehuddin Alghozi, Alan Alifudin Anjas Sukmaningsih Apsyara, Tamara Arsyad, Rifqi Qardhawi Asio Asio, Asio Asnur, Syamfitriani Atika Azzahra Aulia Kamal Auliza, Siti Avisha Ladyana Fitri Ayuningtyas, Indah Beby Melati Budi Utami CINDY CINDY Cut Aja Nuraskin Dalimunthe, Novia Irawan Damayanti, Wan Mediasari Dhirah, Ulfa Husna Eliza Eliza Elnovreny, Jane Fadillah, Ayu Nur Farid Setiawan, Farid Firdaus, Rayyan Fitri, Sari Fitriani, Resti Gunawan Ibnu Thariq, Muhammad Ika Yuniwati, Ika Ilham Saputra Inayah Sajida Juni Sahla Nasution Kartini Kartini Kartini, Riska Khaerudin Khaerudin Khairunnisa Khairunnisa Kustiawan, Winda Leli Arnita Lulu Ul Jannah Lussy Iskandriyani Majmudin, Ahmad Manna Wassalwa Masyitah , Sri Melja Ramadhan Melna Mia Aina Mia Amalia Miftahul Jannah Muhammad Ibnu Thariq Muhammad Rizki Musaidah, Musaidah Nabila Suhaila Lubis Nst , Halimatussa'diyah Nur Salamah Nurhidayati, Lailiana Garna Oksi Trijayanti Patty, Jetty Martje Permana, Rama Sandy Qhintara, Alika Faza Ramadhan, Melja Ratna Dewi Reca Reca Rejeki, Desi Sri Rizaldi Safitri, Loli Sahidu, Arifuddin Sajida, Inayah Sallo, Andi Kamal M. Samosir, Sri Rezeki Sembiring, Tamaulina Br. Siagian, Hartika Samgryce Siti Auliza Siti Zahra Sori Monang Sukarsih Sukarsih, Sukarsih Syahrul , Syahrul Taslim Sjah, Taslim Trisna Frianto , Herri Trisna Pratiwi Hasibuan Try Suci Prastiwi Ul Jannah, Lulu Vina Anggia Nastitie Ariawan Wahyu Kristiningrum Winda Kustiawan Yenni Elizah Yuli Deliyanti Yuli Rohmiyati