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Journal : JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi)

The Influence of Service Quality, Customer Value and Customer Expectations on Customer Satisfaction of Commuter Line Train Services Ratnawita Ratnawita; Bord Nandre Aprila; Abdurohim; Eki Candra; Tengku Kespandiar
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 2 (2023): April 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i2.1035

Abstract

The purpose of this study is to ascertain how customer happiness among users of commuter trains is influenced by customer expectations, customer value, and service quality. Multiple linear regression has been employed as the analytical technique. The distribution of questionnaires is the primary method of data gathering in this quantitative study. Accidental sampling is the method employed. Participants in this study were commuter service users from Jabodetabek. Between September and October of 2022, this study was carried out at a number of commuter train starting points, transit stations, and terminating points. Accidental sampling was the method used in this investigation. Questionnaires are distributed to gather this data. The customer expectation variable has no impact on customer satisfaction for consumers of the Jabodetabek commuter rail service, according to the research findings. Customers of the Jabodetabek commuter train service are significantly more satisfied when the customer value variable is taken into account. Customers who utilize the Jabodetabek commuter train service are significantly more satisfied when the service quality variable is taken into account. Consumer happiness is significantly influenced simultaneously by customer expectations, customer value, and service quality.
The Role of Work Stress and Working Environment on Employee Turnover Intention in Mining Company Ris Akril Nurimansjah; Ni Luh Kardini; Mulyadi; Syech Idrus; Abdurohim
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 2 (2023): April 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i2.1036

Abstract

This study sought to ascertain the impact of workplace stress and intention to leave on employee turnover. All of the employees at one of the mining businesses in Indonesia made up the population of this study, which had a total sample of 35 employees. Based on the saturated sample approach, samples were obtained. Multiple linear regression analysis is the technique utilized for data analysis. The study's findings indicate that employee turnover intentions are significantly influenced by both the work environment and work stress, either simultaneously or in part. The following conclusions can be taken from the data that was gathered and tested using the multiple linear regression model: The workplace has a considerable impact on employee turnover intention, with a t-test result of 0.000. The findings of the t test, which showed a value of 0.049, on the intention of employee turnover, show that work stress has a substantial impact. According to the results of the f test, the workplace environment and work stress have a considerable impact on the likelihood that employees will leave their jobs.
The Effect of Empowerment, Work Environment and Work Motivation on Satisfaction of Credit Union Employees Hanna Meilani Damanik; Musran Munizu; Slamet Riyadi; Abdurohim; Ilham
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 3 (2023): Juni 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i3.1131

Abstract

This research was conducted at one of credit union in Indonesia. Using the saturated sample method, 80 people participated in this investigation. Interviewing and distributing questionnaires were used to obtain the data, which was then analyzed using multiple linear regression techniques and data processing with SPSS 23. Multiple linear regression analysis was the technique employed for data analysis. The investigation carried out revealed that the variables of the work environment, work motivation, and human resource empowerment have a substantial impact on job satisfaction.
The Role of Motivation, Work Discipline and Leadership on Employee Performance in Marine Livestock Cultivation Company Fauzie Senoaji; Rachma Yuliana; Muhammad Amsal Nasution; Sartika Yuliana; Abdurohim
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 3 (2023): Juni 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i3.1209

Abstract

Employee performance in a company or organization is a crucial factor for business continuity and determines the company's chances of surviving in the business world. In psychology, economic motivation, good leadership and also a discipline have an indication of the good performance of employees in a company, but have major gaps in the context of the company and its own company policies. This study aims to determine the effect of Leadership, Motivation, and Discipline on Employee Performance. This study uses a quantitative approach with 72 samples taken using purposive random sampling. The research's analytical method of choice is linear regression. The findings demonstrated that while motivation and discipline have an impact on employee performance, leadership has no impact on that. Leadership, however, has an impact on performance in conjunction with motivation and discipline.
The Effect of Organizational Commitment, Employee Engagement and Training on Employee Performance of Energy Supply Chain Company Syech Idrus; Ismuhadi; Musran Munizu; Pipin Sri Sudewi; Abdurohim
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 4 (2023): Agustus 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i4.1267

Abstract

This study's goal is to investigate the effects of employee training and engagement on workers' performance, with organizational commitment acting as a bridging variable. Data for this study was gathered quantitatively from employees in one of supply chain company in Indonesia. Employing a probability sampling approach as a sample technique. Path analysis was employed as a data analysis approach in this study with the use of the analytic program SPSS. The study's findings include a significant positive relationship between employee engagement and organizational commitment, a significant positive relationship between employee engagement and training, a significant positive relationship between employee engagement and training, and a significant positive relationship between employee engagement and employee performance. Training has a very favorable impact on staff performance. Organizational commitment has an impact on employees' performance. Organizational commitment, training, and employee engagement all have an impact on employee performance. This study is anticipated to be utilized as a resource for thought, the sharing of concepts, and the introduction of alternative solutions to issues in businesses pertaining to employee engagement and training that are beneficial in enhancing It is anticipated that this will enhance worker performance and eventually aid in the accomplishment of corporate objectives.
Asian Stock Index Price Prediction Analysis Using Comparison of Split Data Training and Data Testing Baharman Supri; Rudianto; Abdurohim; Badriatul Mawadah; Helmi Ali
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 4 (2023): Agustus 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i4.1339

Abstract

This study implements stock index price predictions using the LSTM method, where one of the processes in data management before running with the LSTM method is data split. This study also looks for the most appropriate split data ratio in predicting stock index prices to minimize error rates and differences in forecasted prices and original prices because in previous studies there were several rules of thumb in dividing data, so it is necessary to compare the most appropriate ratios in this research. Based on the evaluation process, the error value was found from nine split data ratios that were run by five ratios which produced a predictive graph line shape that resembled the validation line. Three datasets, namely split data ratios of 80:20, 70:30, and 60:40, are the ratios that get the lowest error values based on the RMSE, MSE, MAPE, and MAE values in the five stock index datasets. The three ratios are then compared again by looking at the average percentage difference between the validation price and the predicted price for the next working day, and it is found that the ratio of 80:20 is the most suitable split data ratio for predicting the stock index price for the next working day, with a level of difference in the average value between the original price and the predicted price on the stock index of 1.3%. While the ratio of 70:30 has an average predicted value of five stock index datasets of 1.9% and a ratio of 60:40 of 1.8%.
Analysis of the Effect of Work Meaning and Work Totality on Work-Life Balance of Female Workers in Capital Cities in Indonesia Ratnawita Ratnawita; Ade Risna Sari; KMT Lasmiatun; Fatimah Malini Lubis; Abdurohim
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 4 (2023): Agustus 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i4.1365

Abstract

This research aims to elucidate the impact of the entirety of employment and the significance of employment on the equilibrium between work and personal life in female employees. The participants in this study consist of 300 married, full-time female employees in various major cities in Indonesia. For this investigation, a quantitative methodology is used. Through the usage of the Google Form link, data is indirectly collected online. Through confirmatory factor analysis (CFA), each measuring device's concept validity is examined using the Lisrel 8.70. Multiple regression analysis methods are used with SPSS's assistance to test the study hypothesis. The purposive sampling method makes use of non-probability sampling. The study's results show that the combined impact of work significance (genuineness, self-efficacy, self-worth, purpose, belongingness, transcendence, culture, and interpersonal understanding) and work entirety (enthusiasm, dedication, and flexibility) on work-life balance exceeds 50%. Commitment, sincerity, and self-efficacy are the factors that have a substantial impact on work-life balance.
Analysis of the Role of Compensation as a Moderator Variable in the Relationship Between Job Security and Turnover Intention in Restaurants Holding Company Umi Setyorini; Lasrida Sigalingging; Darwin Kesuma; Fatimah Malini Lubis; Abdurohim
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 4 (2023): Agustus 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i4.1384

Abstract

With compensation serving as a moderating variable, this study seeks to understand the relationship between job security and employees' intention to leave at one the company that focus on managing restaurants. 50 employees were used in the purposive sampling technique to determine the study's sample. Path analysis was used in this study's data analysis process, which was supported by the SPSS 26. The findings indicated that job security influences inclination to leave, the likelihood of turnover influences pay. According to the results of the Sobel test, reward is a mediating variable but is unable to mediate the relationship between and influence of job security characteristics on variables relating to turnover intention.
Analysis Of The Influence Of Compensation, Leadership Style And Organizational Culture On Employee Performance In National Banking Industry Indra Krishernawan; Donny Dharmawan; Erni Yuningsih; Loso Judijanto; Abdurohim
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 10 No. 1 (2024): Februari 2024
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v10i1.1907

Abstract

The purpose of this study is to ascertain how organizational culture and leadership style, with pay acting as an intervening variable, affect employee performance. 100 employees were used in the saturation sampling approach to determine the study's sample. Using SPSS 26, path analysis was the data analysis method employed in this investigation. The findings demonstrated tha leadership style has a direct bearing on remuneration; and organizational culture has a direct bearing on compensation. Leadership style and corporate culture have a simultaneous impact on pay. The performance of employees is directly impacted by organizational culture. Employee performance is not directly impacted by a leader's style. Compensation directly affects how well employees perform. Employee performance is influenced by salary, leadership style, and company culture all at the same time. Compensation is determined to be a mediating variable for each of the leadership style and organizational culture factors on employee performance based on the results of the Sobel Test.
Co-Authors Abdul Rasyid Acai Sudirman ADE RISNA SARI Ade Risna Sari Agnes Susana Merry Purwanti Agus Siswanto Akbar Akbar Amelia Setyawati Badriatul Mawadah Baharman Supri Bahtiar Efendi Balthasar Malindar Bord Nandre Aprila Cakranegara, Pandu Adi Damirah Damirah Darwin Kesuma Donny Dharmawan Donny Dharmawan Eka Kusumawati Eki Candra Eko Juni Wahyudi Elisabet Luju Elly Romy Eni Candra Nurhayati Eny Lestari Widarni Erni Yuningsih Fatimah Malini Lubis Fauzie Senoaji Filus Raraga Fitriyana Hanna M. Damanik Harun Samsuddin Helmi Ali Herman Sjahruddin Hermiyetti Hermiyetti I Gst. Ayu Diah Utari I Nyoman Tri Sutaguna Idam Putriyani Waruwu Ilham Imam Hanafi Imam Jayanto Indra Krishernawan Irma M Nawangwulan Irma Maria Dulame Irwan Moridu Ismuhadi Ita Nurcholifah KMT Lasmiatun Lailatun Nafisa Lalang Saksono LASRIDA SIGALINGGING Loso Judijanto M. Rafid M. Yusuf Alfian Rendra Anggoro KR Maria Lusiana Yulianti Marto Silalahi Mawardi Mawardi Melinda Melinda Muhamad Rusadi Letasado Muhammad Amsal Nasution Muhammad Asir Mulyadi Mulyadi Musran Munizu Ni Luh Kardini Owen De Pinto Simanjuntak Patrisia Senita Pipin Sri Sudewi Prety Diawati Prety Diawati Putu Agus Eka Rismawan Rachma Yuliana Resdiansyah Resdiansyah Rina Destiana Ris Akril Nurimansjah Rivaldo Kurniawan Iryanto Rizka Elvira P Rudianto Rudianto Samsul Akmal Samuel PD Anantadjaya Santi Nururly Sartika Yuliana Sarwo Eddy Wibowo Sarwo Eddy Wibowo SETIAWAN JODI, I WAYAN GEDE ANTOK Silvia Ekasari Slamet Riyadi Soehartatiek Soehartatiek Suriadi Suriadi Suryani Suryani Susatyo Adhi Pramono, Susatyo Adhi Suwandi Syailendra Reza Irwansyah Rezeki Syech Idrus Tengku Kespandiar Umi Setyorini Victoria Ari Palma Akadiati Vivi Candra Weraman, Pius Yogi Nurfauzi Yose Ega Mulyadi Zainiyatul Afifah Zilfana Zilfana Zulkifli Zulkifli Zunan Setiawan