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All Journal JURNAL EMBA : JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI JURNAL RISET AKUNTANSI GOING CONCERN ACCOUNTABILITY JURNAL LPPM BIDANG EKOSOSBUDKUM Journal of Asean Studies on Maritime Issues Jurnal Ipteks Akuntansi Bagi Masyarakat
Sifrid S. Pangemanan
Universitas Sam Ratulangi, Manado
Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education

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COMPARATIVE ANALYSIS OF REPURCHASE INTENTION BASED ON BRAND TRUST AND BRAND COMMITMENT OF STARBUCKS IN MANADO BETWEEN MALE AND FEMALE Luntungan, Clarissa A. R.; Pangemanan, Sifrid S.; Rumokoy, Farlane S.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 6, No 1 (2018): JE VOL 6 NO 1 (2018)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (413.309 KB) | DOI: 10.35794/emba.v6i1.19020

Abstract

Abstract : Nowadays coffee shop are becoming an easy place to find in Indonesia with many brands, and one of them is Starbucks. This coffee shop is still competing with its domestic and international competitor that running on the same business such as St. Ali is the coffee shop from outside Indonesia, also The Coffee Bean and Tea Leaf, J.CO Donut & Coffee, Excelso, MOKKA Coffee Cabana, MAXX Coffee, Kopi Luwak, and Yellow Truck that some are offering more affordable beverage that can attract mostly Indonesian society. The aim of this study is to find out if there is significant difference between male and female customers in repurchase intention based on brand trust and brand commitment of Starbucks in Manado. This research is quantitative research and uses independent sample t-test. The sample size of this research is 100 customers of Starbucks in Manado. The results showed no significant difference between male and female customers in repurchase intention based on brand trust and brand commitment of Starbucks in Manado. The recommendation based on the result is Starbucks in Manado should create special offer for female and male customers in different day, and open new branch in Manado for easy customer reach.Keywords : brand trust, brand commitment, independent sample t-test.
THE ROLE OF SOCIAL MEDIA AND MOBILE DEVICE ON E-COMMERCE IN MICRO SMALL MEDIUM ENTERPRISE IN MANADO Tamuntuan, Santa .; Pangemanan, Sifrid S.; Tumewu, Ferdinand J.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 6, No 3 (2018): JE VOL 6 NO 3 (2018)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (956.633 KB) | DOI: 10.35794/emba.v6i3.20221

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Abstract: Risk is the possibility that an undesired outcome-or the absence of a desired outcome disrupts a business process. Suppliers should be able to predict their possible risks that might be happened in their business. This study aims to identify supplier risk for coconut supplier and to give insights about the risk management. Identified perceived risks are classified as performance and relational risks managed by trust and control mechanisms. This is a qualitative study. Eight coconut suppliers had been interviewed for collecting data. Six supplier risks in performance risks and relational risks were identified. Relational risks include untrustworthy partner, unsatisfactory product quality, and delay in product delivery. Performance risks include vehicle damaged, lack of human resources, and shortage of raw materials.  This research also identified trust-based mechanisms for supplier risks include farmer development and performance feedback. Control-based mechanisms for supplier risks include performance measurements and contractual agreement. The suppliers should try to implement the strategy of building trusts include goodwill trust and competence trust, and control such as output control, social control, and behavior control, simultaneously to help minimize relational and performance risks in the business. Keywords: supply chain management, supplier, risk, risk management.
JOB CHARACTERISTIC AND WORK FAMILY CONFLICT EFFECTS ON EMPLOYEE OCCUPATIONAL STRESS AT TVRI NORTH SULAWESI Roringpandey, Prisky Mercedes; Pangemanan, Sifrid S.; Pandowo, Merinda .
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 5, No 3 (2017): JE VOL 5 NO 3 (2017) HAL 3885
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (994.744 KB) | DOI: 10.35794/emba.v5i3.18252

Abstract

Abstract: Over the past few decades, almost three billion employees globally are faced with a serious problem in every company called “stress” which affects employee’s performance and it has become an essential part of every field work. This study aims to determine Job Characteristic and Work Family Conflict Effects on Employee Occupational Stress. The number of sample is 55 respondents. The research was conducted in TVRI Sulut in Tikala Ares Hill of Manado City. Data analysis using multiple linear regression analysis, t test and F test. The results showed that, based on the results of hypothesis testing in particular the model of the research found that the research model consisting of : job characteristic, and work family conflict has a positive and significant influence on employee occupational stress. Job characteristic become the most highest impact variable on employee occupational stress in this research. Work family conflict become the second highest impact variable on employee occupational stress in this research. Suggestions of this research: management in TVRI North Sulawesi should make this research finding become human resource strategy of the corporation. The management must focused the strategy to manage employee occupational stress by pay attention to job characteristic and work family conflict. Keywords: job characteristic, work family conflict, employee occupational stress
EMPLOYEE PERFORMANCE ANALYSIS THROUGH LEADERSHIP STYLE, MOTIVATION & WORK DISCIPLINE (AT WAROENG CHARITY MANADO) Turangan, Reynold Briando; Pangemanan, Sifrid S.; Tielung, Maria V. J.
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 4, No 1 (2016): JE Vol.4 No.1 (2016) Hal. 974-1096
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (593.444 KB) | DOI: 10.35794/emba.v4i1.11854

Abstract

Employee Performances are become important thing these days. Employee performance is assessed in terms of quality and quantity based on labor standards specified by the organization. Good performance is the optimal performance such as the appropriate performance standards of an organization and support achievement of organizational goals. There are many factors which give effect and influence in creating such a high employee performance. The purpose of this research is to know the effect of Leadership Style, Motivation and Work Discipline towards employee performance developed in Qualitative Method. This research used Qualitative Method , Descriptive Analysis to give a detail explanation about employee performance of Waroeng Charity based on the leadership style, motivation and work discipline as the factors which giving a influence to create a high or low employee performances. To ensure the accuracy of the analysis, this research uses in-depth interview until we get the saturation. The result of this research discovered that three factors are the main consideration for both employee and leader. The leadership style isn’t suit enough with the employees, while the motivation & work discipline of the employee is really low. This means Waroeng Charity should reconsider to change the leadership style and focus improving the motivation and discipline by creating training and development. Keywords: employee performances, leadership style, motivation, work discipline
THE EVALUATION OF SAM RATULANGI INTERNATIONAL AIRPORT ATTRIBUTES BY USING IMPORTANCE AND PERFORMANCE ANALYSIS Kotangon, Armando Andika; Pangemanan, Sifrid S.; Pandowo, Merinda .
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 6, No 1 (2018): JE VOL 6 NO 1 (2018)
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (925.24 KB) | DOI: 10.35794/emba.v6i1.19313

Abstract

Abstract: Nowadays transportation is a very important tool in human life. The needs to move and to distribute goods makes transportation much needed. Moving and distribution of the goods is very important because this is what makes the economy run. The objectives of this research are to know about the importance and performance of Sam Ratulangi International Airport Attributes. This research is descriptive study with a quantitative approach. Descriptive in this study means that the researcher tries to describe and explain the airport attributes of Sam Ratulangi International Airport by using Importance and Performance Analysis. 100 Respondents are the sample size of this research. The result of this research shows that Resting Facilities are located in quadrant I which is very importance for consumer but the performance perceived to be low. Parking Facilities and Airport Image are located in quadrant II because it is importance for consumer meanwhile the performance also is good. These attributes are the biggest factor that influence The Airport. Whereas for Luggage Handling and Commercial Facilities are in quadrant III means that the two attributes are not really importance for the consumer and at the same time also has the low performance level. Sam Ratulangi International Airport better to pay more attention and improve the attributes that have low performance and maintain the attributes that has high performance to get better. Keywords: importance and performance analysis, airport attributes
THE EFFECT OF PERCEIVED ENJOYMENT ON INTENTION TO SHOP ONLINE (THE STUDY OF FACULTY OF ECONOMICS AND BUSINESS SAM RATULANGI UNIVERSITY MANADO) Ulaan, Riska Valentine; Pangemanan, Sifrid S.; Lambey, Linda
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 4, No 1 (2016): JE Vol.4 No.1 (2016) Hal. 1097-1220
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (463.758 KB) | DOI: 10.35794/emba.v4i1.11871

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Online shopping is now become very popular in the world as it contributes a new way of purchase things. Young people tend to get a feeling of pleasure while doing their activity through internet such as browsing for a product via retailers? website. Once they get it, it will affect their intention to shop online. This research is aimed to know the effect of Perceived Enjoyment on Intention to Shop Online by applying Simple Regression Analysis. This method is to enable understanding the relationship between the independent variable (Perceived Enjoyment)  and dependent variable (Intention to Shop Online). The result analysis indicated that Perceived Enjoyment has a positive influence on Intention to Shop Online. Furthermore, online shop owners must consider about the importance of consumers? feeling of pleasure while shopping through website. In this case, create an attractive web design so that it will attract consumers to do an online purchasing, because according to this study, when a consumer feels enjoy while doing their activity through internet, it will attract their intention to shop online. Keywords: perceived enjoyment, shop online, online shopping
THE EFFECT OF TRAINING AND DEVELOPMENT, MOTIVATION, AND LEADERSHIP STYLE ON EMPLOYEE PERFORMANCE AT PT. HASJRAT ABADI TENDEAN Areros, Kartika L.; Pangemanan, Sifrid S.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 6, No 2 (2018): JE VOL 6 NO 2 (2018)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1033.156 KB) | DOI: 10.35794/emba.v6i2.19693

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Abstract: Employee’s performance can be influence by some other factors such as training and development, motivation, and leadership style. It’s a part of performance management system in the workplace. PT. Hasjrat Abadi is known as one of the automotive company in Indonesia. PT. Hasjrat Abadi is a network of sales services, maintenance, repair, supply of spare parts and accessories Toyota region of eastern Indonesia and also an exclusive distributor of Toyota and Yamaha vehicles in eleven of the leading province, region of Central & Eastern part of Indonesia. This research aims to know the influence of training and development, motivation, and leadership style on employee performance at PT. Hajsrat Abadi Tendean. The sample of this research is 98 respondents which are the total employee at PT. Hasjat Abadi Tendean. This research used multiple linear regression analysis. The result shows that training and development, motivation, and leadership style are significantly and positively influence the employee performance, simultaneously and partially. Hasjrat Abadi Tendean Manado should keep their proficiency of the skill and ability training, so their employee can give an efficient work that can increase the company performance in all sectors. Keywords: employee performance, training and development, motivation, leadership style
ANALYZING RESTAURANT ATTRIBUTES OF K8 COFFEE HOUSE AND RESTO IN MANADO USING IMPORTANCE PERFORMANCE ANALYSIS Warokka, Gloria F.; Pangemanan, Sifrid S.; Worang, Frederik G.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 5, No 3 (2017): JE. VOL 5. NO. 3 (2017) HAL 3416
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (550.122 KB) | DOI: 10.35794/emba.v5i3.17562

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Abstract: Restaurant business is growing in line with the customer’s needs, wants and demands. The restaurant business has become a business that have concept of   ambience, selling, menu and packaging, and also service. This research aims to analyze the restaurant attributes of K8 Coffee House and Resto Manado. Restaurant Attributes has four indicators namely ambience, menu, food quality and service quality. This is a quantitative descriptive research and used IPA as the measurement tool. The sample size of this research is 100 respondents who already visited the K8 Coffee House and Resto. Convenience sampling was used by collecting data through online questionnaire. The result revealed that food quality is located in Quadrant II that indicated a high level of importance and good performance. In Quadrant I, there is ambience which have high importance but the level of performance is lower. Meanwhile, service quality is located in Quadrant III which means this attribute is not too important to the customers and the company deliver low performance. And the last is Menu that located in Quadrant IV. This attribute has low importance to the customers but high performance which means this attribute could be the strength of K8 Coffee House and Resto Manado. Keywords: restaurant attributes, importance and performance analysis.
PRICE, BRAND EQUITY, AND PERCEIVED QUALITY ON PURCHASE INTENTION OF HONDA SCOOTER MOTORCYCLE IN MANADO Siahaan, Marulitua C.; Pangemanan, Sifrid S.; Pandowo, Merinda
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 2, No 1 (2014): Jurnal EMBA, HAL 353 - 469
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (370.992 KB) | DOI: 10.35794/emba.2.1.2014.4008

Abstract

The trend of using scooter motorcycles nowadays is crucial to support consumer daily activity; the increasing number of national whole sales shows a good sign for motorcycle industry, this research specialized explores the effect of three important variables that according to author gives significant effect on Purchase Intention of Honda scooter motorcycles in Manado, the three variables are: Price, Brand Equity, and Perceived quality. This research tried to prove that the three variables are the most suitable variables to explain consumer basic attitude on purchasing scooter motorcycle. Research method that had been used for this research is associative with multiple linear regression analysis technique. The population is Honda scooter users in Manado city and Primary data used Questioners base on sample size of this research which is 120 respondents. Secondary data collection which is used Journal, Internet, and Text book. The result of this research shows positive impact for these three variables which are Price, Brand Equity, and Perceived Quality generally give the significant influence for the Customer Purchasing Intention for Honda Scooter Motorcycle in Manado. Keywords: price, brand equity, perceived quality, purchase intention.
THE INFLUENCE OF BRAND IMAGE, ADVERTISING,PERCEIVED PRICE TOWARD CONSUMER PURCHASE INTENTION AT SAMSUNG SMARTPHONE Manorek, Sutria Langling; Pangemanan, Sifrid S.; Rumokoy, Farlane
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 3, No 4 (2015): JE Vol.3 No.4 (2015) Hal. 509-619
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (490.991 KB) | DOI: 10.35794/emba.v3i4.11087

Abstract

Smartphone has been quite a phenomenon especially in Manado city when finding people own more than one is easy. There are so many company involves in Smartphone market one of them is Samsung a Korean company who has been selling many Smartphone despite of a raging battle of competitions, this has become a questions for many people. Marketing is needed for the process of buying and selling a product or service , marketing as a liaison to the process or it can be regarded as a market that meet the seller and the buyer in the transaction processing . In this study takes several variables, Brand , Advertising and Perceived price as variables that influence consumer purchase intention for research conducted on Samsung Smartphone with 100 questionnaire distributed to the users of Samsung. To Samsung Smartphone company based on this research about the influence of brand image, advertising, and perceived price toward consumer purchase intention are affect to customer, so they can make better smartphone product in future and be leader market for smartphone or other electronics product.Results from this study showed that there was significant of Brand Image , Perceived Price and Advertising Toward Consumer Purchase Intention . Keywords : brand, advertising, perceived price
Co-Authors Abram Ventura Wardana Putra, Abram Ventura Wardana Ahmad Maulana Ngurawan, Ahmad Maulana Angela, Beybs . Anggela Heyfi Meirene Angkouw, Karina Roseline Angraeni, Elvinda Febry Apita, Grisela Vivi Areros, Kartika L. Arindah Walangitan, Arindah Arsyad, Annisa M.T Aurelia Indah Molle Baguna, Nabella L Benu, Nada Astria Carmel Benu A.C. Benu Berhimpon, Gabriella . Bittie, Windy . Briando N.V. Walangitan Budiang, Feibe Teresa Chrisdy Rumerung Christian Poluan Christo Minardo Runtuwene Damongilala, Novia N. Dave Danie Lie, Dave Danie David P.E Saerang David P.E. Saerang David Paul Elia Saerang Deddy Sutrisno Surjaanto Derek Patriksen Osvaldo, Derek Patriksen Dhullo Afandi Dhullo Affandi Dio Rio Roring Dulloh Afandi Eirene Natalia Makal Eman, Trivena Deyvi Esterlita, Geruh D. N. Esther Yosilia Ernawati Longdong, Esther Yosilia Ernawati Evran Lexy Tambuwun Farlane Rumokoy Farlane S. Rumokoy Ferdinand J. Tumewu Ferdinand Tumewu Fitty Valdi Arie, Fitty Valdi Frederik G. Worang, Frederik G. Friska Baramuli, Friska Friskia Oroh, Friskia George, Stevany Carla Sophia Gerungai, Natalia Y. T. Gerungai, Natalia Y. T. Gerungai, Natalia Y.T. Gerungan, Dei Gustiani Goni, Priskila Hana Debora Gosal, Melisa Maria Gratia Wuntu Harijanto Sabijono Hazra Muda, Hazra Heince R. N. Wokas Heince Wokas Hendra H Hendrik Gamaliel Hengkeng, Gleidys Audina I Gede Suwetja Indah Heidy Poluakan Inggriani Elim Jessy D.L Warongan, Jessy D.L Jilly Gabriella Eman Johan R. Tumiwa, Johan R. Johan Tumiwa Jones, Tifani Joy Elly Tulung Judisty Kaumbang, Judisty Kading, Meylani Selvi Kaharuddin, Indira Wardhani Kakasih, Gita Gabriella Kalangi, Kevin . Kalendesang, Angelita Chyntia Kaloh, Yunita Agmenia Kalumata, Gabriella F. M. Kananlua, Abigael L. Kaunang, Karenina I. Kawenas, Calvien Kawengian, Kezia D. Kawet, Octodavid Keita Ch. M. Kalangi Kezia, Panambunan Eunike Monicca Kindangen, Indah Rani Jessica Kindangen, Natalia Shareen Kotangon, Armando Andika Kumaat, Mentari G. Kumendong, Andreano . Lahia, Bonifasius J. Lahida, Naya W. Lalelung, Marcela E. Laluyan, Wanda Nadya Lantang, Andhy Philip Lasut, Nanhito Clary Latjandu, Lady D. Lawani, Pamela Lendo, Octaviany Pricillia Lidia Mawikere Linda Lambey, Linda Lisa Christy Longgorung Loupatty, Sindie Margaretha Lumempouw, F. Geraldy Lumentut, Lusiana Lumentut, Pricilia Inry Lumintang, Yecika Glady Lumowa, Pingkan W.R. Luntungan, Clarissa A. R. Macawalang, Andre H.S Malonda, Alvincent . Mamahit, Bonaventura L. A. Mamangkay, Greyshella Sesdi Mambu, Christie Natalia Manalu, Marchell F. Mandagi, Reynaldi R. Mandey, Stevani Risel Manumpil, Ni Made V.A Maria Tielung Mariska Rondonuwu Marthin, Titien Marulitua C. Siahaan Masinambow, Chriskendry H. Matheos, Anggun N. Mawuntu, Keren A. Meily Y. B. Kalalo, Meily Y. B. Melisa Ngangi, Melisa Mengko, Lidya P. Merinda Pandowo Michelle Anastasya Porawouw Michelle Inri Fifalia Nangka Moniaga, Yosafat Timotius Moningka, Valerin Ariella Muhamad Riski Nindar Muin, Resti C Muljono, Wulan . Nani, Siti Sakina Nefry, Pajow A. Nelby T. Pasambuna Ni Wayan Surina, Ni Wayan Nirmala Buata Novi S. Budiarso, Novi S. Novita Regina Kumambong, Novita Regina Nur, Santi Ali M. Nurcahyo, Arkhan Billy Otinur, Faujan Palilingan, Kartini A.T. Palilingan, Lingkan N. Pamela Pantouw Pangerapan, Sonny . Pangkey, Giacita C. M. Pangkong, Blessy Monica Paoki, Esther Patricia Paramitha Sandy Mokodompit Parrangan, Gabby Angelina Paulus, Yavet Peggy Adeline Mekel Pelu, Fahcmy Idris Pesik, Rebecca Pinatik, Sherly . Polii, Florida P. K. Pondaag, Cloudian E. Pongoh, Virginia Ponto, Regina G. G. Porawouw, Regita . Prang, Seruni J. Putera, Tumonggor Christiando Randy Wattilete Raven Pardomuan Siagian, Raven Pardomuan Reynaldo Lomboan Reynold Briando Turangan, Reynold Briando Richard Laurenz Mumu, Richard Laurenz Riefad, Muh. Riefky Rima Ayu Lestari Riska Valentine Ulaan, Riska Valentine Rizka Amerchia Woruntu, Rizka Amerchia Robert Lambey Rondonuwu, Billy Imanuel Rondonuwu, Maxmilian Kevin Rondonuwu, Sintje S. Roringpandey, Prisky Mercedes Rudy J. Pusung Rudy J. Pusung Pusung Rugian, Veyne Rumokoy, Farlane S Runtu, Marseila Esterlita Saerang, Regina T. Samban, Yonatan W. A. Sanggor, Eukaristia M Sangian, Yosua G. Sarapi, Natalia Melinda Sendow, Fiorentina F. Shinta Ismail Shintia Malombeke Sihadi, Intan Purwatianingsih Sinon Dotulong Sinsu, Eirene E. Siwy, Gracia Sondakh, Harini . Sonny Pangerapan, Sonny Stella C. Daun Stevanus M. Lariwu Steven J. Tangkuman Steven Tangkuman Sumarauw, Siska I. Sundah, Prisilia Ester Supit, Christoffel C.T Sutria Langling Manorek, Sutria Langling Syermi S.E. Mintalangi Takahindangen, Eka A. Tamatompol, Elisa . Tamboto, Filia C. Tamuntuan, Santa . Tangel, Anastasia G.S Taroreh, Bryan F. W. Theodorus Vincent Rau Thessalonica, Kereh Clarissa Timmy Supit Treesje Runtu Tuela, Novaldy Tuilan, Brenda Melania Tumbuan, Willem J. F. Alfa Tumewu, Ferdinand . Tumiwa, Johan . Tumober, Jennifer Roselyn Ventje Ilat Vergina Sheren Bawoleh, Vergina Sheren Vicaristy Amanda Tumengkol Victorina Z. Tirayoh Vidya E.C. Nggiu Vincensius, Resilooy Marcho Vivian Febriani Derek Waha, Gebby Gabriella Wahani, Rezha Geovani Wajong, Frity C. Wakary, Gizela. C. Walewangko, Christ D. Wangke, Shinta J. C. Warokka, Gloria F. Warongan, Jessy Waronggan, Jessy D.L Watung, Irene I. Willem J.F AlfaTumbuan, Willem J.F Willem J.F.A Tumbuan Wilmar, Christian Denisius Winda Angraini Jalaham Wongkar, Velasco Wowor, Wenseslaus Wuisang, Virginia Michelle Wuwungan, Ivana . Yeriko A. N. Tampi, Yeriko A. N. Yuliati Yosephani Makaombohe Yunita Melani Sanger, Yunita Melani