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All Journal Humanus: Jurnal ilmiah Ilmu-ilmu Humaniora Jurnal Perpustakaan Pertanian JAM : Jurnal Aplikasi Manajemen JUPITER IQRA': Jurnal Perpustakaan dan Informasi JURNAL IQRA´ AL-ISHLAH: Jurnal Pendidikan Jurnal Obsesi: Jurnal Pendidikan Anak Usia Dini Resona : Jurnal Ilmiah Pengabdian Masyarakat Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Al-Madrasah: Jurnal Ilmiah Pendidikan Madrasah Ibtidaiyah Nazhruna: Jurnal Pendidikan Islam Journal of Education Technology Pustabiblia: Journal of Library and Information Science JURIKOM (Jurnal Riset Komputer) Journal on Education Nusantara Journal of Information and Library Studies (N-JILS) Jurnal Profetik VISI PUSTAKA: Buletin Jaringan Informasi Antar Perpustakaan Jurnal Pustaka Ilmiah Jurnal Inovasi Ekonomi Enrichment : Journal of Management Science Midwifery Community Development Journal: Jurnal Pengabdian Masyarakat Edunesia : jurnal Ilmiah Pendidikan Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Jurnal Scientia LEGAL BRIEF Unilib: Jurnal Perpustakaan Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi Komitmen : Jurnal Ilmiah Manajemen Daluang: Journal of Library and Information Science Anglophile Journal JPUA: Jurnal Perpustakaan Universitas Airlangga: Media Informasi dan Komunikasi Kepustakawanan JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) International Journal of Science and Society (IJSOC) Media Pustakawan Journal of Innovation Research and Knowledge Libraria: Ilmu Perpustakaan dan Informasi Pustakaloka: Jurnal Kajian Informasi dan Perpustakaan INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS) Al-Ma'arif: Ilmu Perpustakaan dan Informasi Islam Jurnal Pendidikan Islam Pustabiblia: Journal of Library and Information Science Maktabatuna: Jurnal Kajian Kepustakawanan ENDLESS : International Journal of Future Studies Branding: Jurnal Manajemen & Bisnis
Endang Fatmawati
Faculty Of Economics And Business, Universitas Diponegoro, Semarang, Indonesia
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Journal : JURIKOM (Jurnal Riset Komputer)

 1 
Pengukuran Usability dan Respon Emosional Pengguna pada Aplikasi Cyber Counseling untuk Mengidentifikasi Masalah Interaksi Endang Fatmawati; Amri Amri; Gogor Christmass Setyawan; Dimas Sasongko
JURIKOM (Jurnal Riset Komputer) Vol 9, No 6 (2022): Desember 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i6.5156

Abstract

The Cyber Counseling mobile application allows users with different backgrounds to visit, so evaluating the application's user interface is necessary. Usability has attributes to determine the user interface that users can use easily to achieve a goal. Emotions are subjective and conscious events illustrated primarily through psychophysiological expressions and biological reactions. Moreover, emotion is a complex feeling that affects the user's performance. In this study, usability testing uses a System Usability Scale questionnaire, and emotional responses will be measured by measuring affective reactions using the Self-assessment Manikin questionnaire. The results of usability testing using the System Usability Scale questionnaire show that the perspective of test participants about the Cyber Counseling mobile application is to have acceptability ranges in the acceptable category, have a grade scale with category C, and have an adjective rating in the good category. The results of measuring emotional responses using the Self-assessment Manikin questionnaire on the pleasure indicator have a happy emotional response, the arousal indicator has an enthusiastic emotional response, and the dominance indicator has an emotional response capable of operating the Cyber Counseling mobile application.This research has a contribution that by combining the usability method and measuring the user's emotional response, it not only provides information on the ease of using the application but also provides information about the affective reaction of the user when using the application
Co-Authors Abdul Wahab Syakhrani Abimanyu Tuwuh Sembhodo Abimanyu Tuwuh Sembhodo Abimanyu Tuwuh Sembhodo Adi Mursalin Adya Hermawati Agnes Gau Densia Bulu Agus Leonard Togatorop Agus Riyanto Ahmad Muhajir Amri Amri Andi Asy'hary J. Arsyad Ani Heryani Ani Nuraini Antoni Antoni Antono Damayanto Arif Bintoro Johan Arif Budi Sulistyo Arwin Tannuary Arwin Tannuary B.M.A.S. Anaconda Bangkara Bachtiar Sembiring Bintang R. Simbolon Budi Sulistiyo Nugroho Budi Sulistiyo Nugroho Budi Sulistiyo Nugroho Cece Suryana Chia Han Tsai Citra Arta, Deddy Novie Claudya Benesa Siagian Dasmadi Dhian Agustin Widyaningrum Dimas Sasongko Dwi Fitria Anggraini Elvira M. Usulu Emy Yunita Rahma Pratiwi Enrile Victorio Ermaini Ermaini Erni Murniarti Faisal Kemal Fakhry Amin Febritesna Nuraini Fitrani Amin Geofakta Razali Gogor Christmass Setyawan Guntur Arie Wibowo Hanifa Aisha Hariyanto Herman Herman Herman Herman Herman Herman Herman Herman Herman Herman Herman Herman Herman Sjahruddin Herman Sjahruddin Herni Widiyah Nasrul I Nyoman Tri Sutaguna I Wayan Ruspendi Junaedi Ika Suhartanti Darmo Iman Ahmad Gymnastiar Irwan Fathurrochman Isry Laila Syathroh Jana Siti Nor Khasanah Jasmaniah Jasmaniah Jihan Jihan Jihan Jihan Joko Ariawan Joko Sabtohadi Kholis Ernawati La Ode Almana Lilik Sulistyo Lindawati Kartika Luluk Firdausiyah M Tirtana Siregar, M Tirtana M. Ramli M. Syukri Azwar Lubis Magdalena Ngongo Marjan Miharja Marto Silalahi Maruf, Irma Rachmawati Mashudi Mashudi Mas’ud Muhammadiyah Mathew Alfredo Joseph Kaunang Mawardi Mawardi Misna Wulandari Mohammad Abdul Mukhyi Muas Muchtar Muh. Safar Muhammad Alda Wijayanto Muhammad Hermansyah Mutia Pamikatsih Najihatul Faridy Nanda Saputra Nanda Saputra Nawassyarif Nazaruddin Malik Nguyen Van Thao Nico Djundharto Djajasinga P Purwanto Petrus Jacob Pattiasina R Tri Priyono Budi Santoso R. Ayu Erni Jusnita Rahma Dini Warastuti Rahmat Purbandono H Rahmat, Stephanus Turibius Rainier Hendrik Sitaniapessy Ratih Kusumastuti Ratih Rosita Reni Sara Indrawati Revi Sesario Reza Yuridian Purwoko Ridwin Purba Ridwin Purba Ridwin Purba Rohanna Sinambela Rona Romadhianti Rosmaniar Sembiring Rusiadi, Rusiadi Ryan Aldiansyah Akbar Sahrul Ari Irawan Samuel Mamonto Sardjana Orba Manullang Sasabone, Carolina Selvi Marcellia Shaumiwaty Shinta Grace Adinda Sirait Shujahat Ali Sitti Nur Alam Slamet Riyadi Sri Wulan Windu Ratih Sudirman Sudirman Sutarno . Syahril Hasan Syam'un Syam'un Syamsu Rijal Syamsuddin Syamsuddin Syamsuddin Syamsuddin Syamsul Bahri Sylvia Fettry Tamaulina Br Sembiring Teguh Setiawan Wibowo Teguh Setiawan Wibowo Tekat Sukomardojo Ti Aisyah Totok Hendarto Tukiyo Tukiyo Ulfa Maulani Uli Wildan Nuryanto Widodo Ismanto Wilson Marpaung Winanjar Rahayu Wirawan, Vani Wisman Wisman Yanti Mulia Roza Yoesoep Edhie Rachmad Yuli Purbaningsih Yulian Arpianto Yusniati N. Sabata Zaenal Aripin Zulvia Trinova  Abd. Karman