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LEADERSHIP, COMPENSATION DAN MOTIVATION TERHADAP KEPUASAN KERJA KARYAWAN DI HOTEL CITI INTERNATIONAL SUN YAT SEN Juliana, Juliana; Djakasaputra, Arifin
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 18, No 1 (2020): Maret 2020
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jp.v18i1.6769

Abstract

This research aims to determine the effect of significant compensation, leadership, and motivation to job satisfaction. Data collection technique is using a questionnaire. The hypotheses were tested with primary data with the total sample 35 respondents collected through structured questionnaire using non probability sampling method. Writer use questionnaire as method of collecting data,  The Questionnaire use Likert Scale such as 1 (Strongly Disagree), 2 (Disagree), 3 (Rather Disagree), 4 (Rather Agree), 5 (Agree), 6 (Strongly Agree). Data were analyzed using multiple regression analysis. The results of the analysis concludes that there is simultaneously a leadership effect, compensation , and motivation to job satisfaction.Keywords :, leadership, compensation,  motivation, job satisfaction
GREEN PERCEIVED RISK, GREEN VIRAL COMMUNICATION, GREEN PERCEIVED VALUE AGAINST GREEN PURCHASE INTENTION THROUGH GREEN SATISFACTION Juliana, Juliana; Djakasaputra, Arifin; Pramono, Rudy
Journal of Industrial Engineering & Management Research Vol. 1 No. 2 (2020): Agustus 2020
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (607.865 KB) | DOI: 10.7777/jiemar.v1i2.46

Abstract

The purpose of this study is to analyze the significant effect of green perceived risk on green purchase intention, to analyze the significant effect of green viral communication on green purchase intention, to analyze the significant effect of green perceived value on green purchase intention, to analyze the significant effect of green satisfaction on green purchase intention to analyze the significant effect of green perceived risk on green satisfaction, to analyze the significant effect of green perceived value on green satisfaction, to analyze the significant effect of green viral communication on green satisfaction. The population in this study consumers of green product users in Medan The sample in this study consisted of 100 respondents. The data collection method uses a questionnaire with random sampling techniques and data analysis uses EVIEWS 10. The data collection method also uses a Likert scale questionnaire data one to six. The results of the analysis using eviews 10 resulted that there was a significant effect of green perceived risk on green satisfaction, there was no significant effect of green viral communication on green satisfaction, there was a significant effect of green perceived value on green satisfaction, there is a significant effect of green perceived risk on green purchase intention, there is no significant effect of green perceived value on green purchase intention, there is a significant effect of green satisfaction on green purchase intention, there the significant effect of green viral communication on green purchase intention.
Antecedents on Consumer Purchasing Decision: A Perspective Self Individual Factors Theory and EKB Model Djakasaputra, Arifin; Juliana, Juliana; Tarigan, Sri Aprianti; Assaly, Arifin; Elyzabeth , Elyzabeth
Journal of Industrial Engineering & Management Research Vol. 2 No. 3 (2021): June 2021
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (369.804 KB) | DOI: 10.7777/jiemar.v2i3.139

Abstract

The individual personality factors that usually affect consumers' purchasing decisions include age or life cycle stage, job, economic condition, lifestyle, personality, or self-image. The consumer's purchasing decisions related to goods depends on various factors such as brand, quality, after-sales services, warranty, advertising, rebates, offers, discount, mode of payment, display, salesperson behavior, store location, and many more. Grand Duck King Restaurant Medan has confirmed that the number of consumers has been decreasing these recent months. It has been suspected that this problem is due to consumer factors. The research objective is to determine whether individual factors affect consumers' buying decisions using the EKB model and analyze how strong the effect of individual factors is on consumers' purchasing decisions using the EKB model. The population that the writer used is the consumers at grand Duck King Cambridge Medan, which are 101 people; by using Slovin's Formula, the sample size is 81 consumers, and use the simple random sampling technique which the consumers have the same chance to be chosen as the sample. The results from the analysis are individual factors that affect consumers' purchasing decisions at Grand Duck Restaurant King Cambridge Medan, and personal characteristics have a strong and positive effect on consumers' buying decisions at Grand Duck King Restaurant Cambridge Medan. Keywords : Individual Factors and Consumer's Purchasing Decision.
Integration Expectation Confirmation Theory and AISAS Model in Coffee Shop Repurchase Intention Juliana, Juliana; Beanardo, Marchell Felix; Hering, Jessica Nethania; Jennifer, Irene; Ricky, Ricky
JURNAL MANAJEMEN BISNIS Vol 8 No 2 (2021): September - Manajemen Bisnis
Publisher : Pusat Penerbitan dan Publikasi Ilmiah Fakultas Ekonomi, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v8i2.788

Abstract

Kopi chuseyo is a coffee shop that stands in the middle of the proliferation of k-popers in indonesia. this coffee shop with a k-pop nuance gets loyal customers and has high purchasing power. kopi chuseyo elevates k-pop as an endorsement and brand image that differentiates it from other coffee shops by implementing a good marketing strategy to achieve a competitive advantage. the research objective was to develop a conceptual model of repurchase intention using the expectation confirmation theory AISAS (Attention, Interest, Search, Action, Share) Model. the population of this research is consumers who have ever consumed chuseyo coffee in indonesia. the sampling technique used non-probability sampling with a total of 108 respondents. the study results in a brand image significantly affected repurchase intention; celebrity endorsement advertisement had no significant effect on repurchase intention. Ckuseyo coffee must maintain the brand image that consumers feel to increase consumer repurchase intention.
IDENTIFYING CUSTOMER BEHAVIOR IN HOSPITALITY TO DELIVER QUALITY SERVICE AND CUSTOMER SATISFACTION Harnjo, Edward; Rudy, Rudy; Simamora, Javerson; Hutabarat, Linda Rotua; Juliana, Juliana
Journal of Industrial Engineering & Management Research Vol. 2 No. 4 (2021): August 2021
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1182.253 KB) | DOI: 10.7777/jiemar.v2i4.167

Abstract

Hospitality is the largest and fastest growing industry in the world. The hospitality industry offers the best service and the best foods which provide in hotel. Many ways are done to increase the quality of service and food in hotel to get customer’s satisfaction. A hotel has many departments for its operational activities. One of them is Food and Beverage Department. Food and Beverage Department has important responsibility to maintain the quality of food and beverage service and product. Food and Beverage Department has many subdivisions that are responsible for maintaining the duties of each division. Consumer behavior is the decision-making process by consumers in selecting, buying, using, and taking advantage of product service or experience to satisfy consumers’ needs and desires. In this research, the author will discuss Customer Behavior at the Hotel JW Marriott Medan that aims to know more about customer characteristics and how to deal with them to give customer satisfaction. Based on the research, the authors also discussed about the regular guest who stayed in our hotel, about what they expect in five star hotels and how the staff look affect the perception of the hotel that in the end hotel to all these solutions that might be used as a input to the hotel. This research is expected to give a boost for hotel to resolve the problem and improve the quality of service the banquet aims to get customer satisfaction. The reader is expected to end this task can give information about the customers at JW Marriott Medan.. Keywords: Hospitality, quality service, customer satisfaction, customer behavior
The Effect of Financial Literacy, Parents’ Social Economic and Student Lifestyle on Students Personal Financial Management Novitasari, Dewiana; Juliana, Juliana; Asbari, Masduki; Purwanto, Agus
Economic Education Analysis Journal Vol 10 No 3 (2021): Economic Education Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/eeaj.v10i3.50721

Abstract

The purpose of this study was to analyze the effect of financial literacy, parents’ social economic and student lifestyle on students’ personal financial management. This study used quantitative methods and data analysis techniques of Structural Equation Modeling using SmartPLS 3.0 software. The research sample used a random sampling method. The data used primary data collected through a questionnaire. The number of returned and valid questionnaires was 220 samples. The data was processed by using SEM. The results of the study concluded that financial literacy had a significant effect on students’ personal financial management, student lifestyle had a significant effect on students’ personal financial management, and parents’ social economics had a significant effect on students’ personal financial management. The novelty of this research was the Correlation model of financial literacy, parents’ social economic and student lifestyle on students’ personal financial management. The results of this study can be a reference for further research that can be applied in other organizations.
BUSINESS FEASIBILITY STUDY OF GLUTEN-FREE CHOUX WITH NUSANTARA TASTE “PUFF YOU!” Gumarus, Bryan Alexander; Juliana, Juliana
Journal of Industrial Engineering & Management Research Vol. 3 No. 3 (2022): June 2022
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (604.344 KB) | DOI: 10.7777/jiemar.v3i3.270

Abstract

Puff You! is a Café Specialize Choux located in Greenville, West Jakarta. Puff You! offers the main product Choux gluten-free with the taste of the Indonesia flavors which can provide an opportunity for consumers who cannot eat desserts containing gluten. Puff You! is not only selling dessert choux but also equipped with various types of coffee, tea, and snacks. Puff You! target market are people who from 15 years and above who live in West Jakarta, but it is possible if people who live outside DKI Jakarta visit Puff You! The main purpose of this business feasibility study is to test and assess whether Puff You! can be stated as a business idea that is feasible to run into a real business, seen from various aspects, such as market and marketing aspects, operational aspects, organizational and human resources aspects, and financial aspects. The data in this business feasibility study uses a purposive sampling technique with primary data collection by observation and distribution of online questionnaires with 384 respondents, as well as secondary data (internet and books). Café Puff You! feasible and profitable to run as a real business Keywords: Business Feasibility, Café, Choux, Gluten-free, Nusantara Taste
Implementation of the Four Pillars of Sustainable Tourism Destinations in the Tourism Village of Kampung Keranggan, South Tangerang Hubner, Ira B.; Pramono, Rudy; Juliana, Juliana; Sitorus, Nova Bernedeta; Lemy, Diena M.
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3639

Abstract

Tourism must be directed to truly realize capacity, equity, empowerment and sustainability in building communities. Especially in the era of the pandemic, with the new normal, it is hoped that tourism can become one of the pillars of people's lives. Kampung Keranggan, located in South Tangerang, is one of the tourist villages that has been recognized by the Ministry of Tourism and Creative Economy as being in the "Developing" category. This study wants to examine how the implementation of tourism village development in Keranggan Village through the principles of sustainable tourism in accordance with the four pillars in Ministerial Regulation no. 14 of 2016 / Ministerial Regulation No. 9 of 2021, namely management, economic, socio-cultural and environmental sustainability. This study method is descriptive qualitative analysis, with data collection through interviews, field surveys and implementation of focus group discussions. From the study, it is identified that Kampung Keranggan has begun to implement the four pillars of sustainable tourism destinations, although there are still several aspects that need to be improved.
MARKETING STRATEGIES FOR TOURISM VILLAGE IN WEST BANDUNG DISTRICT IN COVID-19 PANDEMIC Sianipar, Rosianna; Juliana, Juliana; Sitorus, Nova Bernedeta
Journal of Industrial Engineering & Management Research Vol. 3 No. 1 (2022): February 2022
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v3i1.315

Abstract

Marketing strategy is a plan that is carried out to capture the market, using the 8 Ps Marketing Mix strategy. The research objective is to analyze marketing strategies, internal and external factors for developing tourist villages in West Bandung Regency which can increase tourist visits. The sample used in the study used purposive sampling. This study uses a qualitative approach. The analysis used in this study uses a SWOT analysis. By implementing the 8 Ps marketing mix, the marketing strategies that can be applied include improving facilities and accessibility to Suntenjaya Village. Improve facilities and accessibility to Cihanjuang Rahayu Village. During the COVID-19 pandemic, products can be made in the form of virtual tours so that people can still enjoy them. The study results found that marketing strategy was done through several social media such as Facebook, Instagram and Tiktok that can be used according to the age segment of tourists. can be enjoyed by tourists which can be done online, make natural and cultural tour packages in each village, carry out cooperation with the campus by providing training related to tourism and hospitality in order to provide excellent service in tourist villages. Communities who take part in tourism management in the village are given training related to their expertise so that they can provide excellent service for tourists. Careful planning and marketing can reduce the harmful effects of tourism development.
IDENTIFIKASI POTENSI WISATA KULINER DI KOTA PANGKALPINANG Febryola Indra; Juliana Juliana; Nova Bernedeta Sitorus
Jurnal Pariwisata Pesona Vol 6, No 2 (2021): Edisi Desember 2021
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v6i2.6153

Abstract

The diversity of culinary tourism in Pangkal Pinang makes these culinary specialties have a significant potential to be exploited as supporting services in the development of culinary tourist potential. Culinary tourism is an option in addition to other sorts of tourism that visitors to Pangkal Pinang are already familiar with, such as cultural tourism, nature tourism, and marine tourism. This study intends to identify culinary tourism items based on native food ingredients present in Pangkal Pinang City, as well as challenges encountered in the process of establishing Pangkal Pinang City-specific culinary tourism. Culinary tourism is one of the attractions for both domestic and foreign tourists who want to sample various varieties of local cuisine, particularly in Pangkalpinang City. It is also envisaged that it will stimulate the expansion of the creative sector, particularly those relating to culinary tourism, particularly in Pangkalpinang City. The goal of this study is to find local food-based culinary tourism that has the potential to promote culinary tourism in Pangkalpinang City. so that it can look for goods with the potential to be developed from these local food ingredients and study the growth of local food ingredients in Pangkalpinang City This is a descriptive study that employs both primary and secondary data. According to the findings, there are 12 different types of culinary tourist goods based on local food ingredients found in Pangkalpinang City.
Co-Authors Abdul Samad Arief Abigail Valencia Sutjipto Adi Abdurahman Agatha Nirmala Agus Purwanto AGUS PURWANTO Albert Albert Aldo Marcolino Ali Syah Putra Alicia Alicia Amanda Vania Amelda Pramezwary Amelia Lindy Antonio, Ferdi Anugerah Agungputranto Arifin Djakasaputra Arifin Djakasaputra Arifin Djakasaputra Arifin Djakasaputra Arifin Djakasaputra Arifin Djakasaputra Asbari, Masduki Asep Saepullah Assaly, Arifin Beanardo, Marchell Felix Bella Devita Bestadrian Prawiro Theng Billy Eagan Birgitta Stella Calen Calen Carmen Lunabelle Susanto Caroline Putri CAROLINE WIDJAJA CARROLINE . Carven Carven Carven Carven Catherine Catherine Catherine Catherine Catrine Carina Charles Yap Cherry Darmawan Cheryl Jocelyn Cheryl Riji Maretha Chika Yacinta Rahardjo Christabella Viana Austine Christella Andrea Limawan CHRISTIAN GUNAWAN Cicilia Angelisca Daphne Sweet Chandra Daria Aryutami M. Selasa Daria Daria Deandra Ashtyn Pakasi Deandra Asthyn Pakasi Deandra Pakasi Delila Pramesti Demson R H Goeltom Desideria Lumongga Dwihadiah Dhana Calista Oktaviani Diansanto Prayoga Diena M.Lemy Eddy Edwan Tanyauw El Glory Nathalie Elsa Virginia Elvina Dewi Budiono Elvina Rosalie Elyzabeth , Elyzabeth Emanuel Agung Wicaksono Emmanuel Fernando Emmanuel Fernando Ennelis Ennelis Eric Ricardo Tedja Erina Widianti EUGENE MARSANO Evangeline Wongjaya, Lauren Eveline Eveline Eveline Eveline Evelyn Wijaya Fachrurazi Febryola Indra Feidora Jovanca Putri Felia Felicia Felicia Evelyn Beguiristen Felicia Felicia Felicia Tania E Felix Leonardi Fenny Fenny Fina Sopyana Florensia Irena FRANCISCO JONATHAN Friska Rotua Natalia George Nicholas Gloria Caroline Patras Grace Kezia Josephine Gumarus, Bryan Alexander Gunawan Prabowo Gunawan Widjaja Hans Dhammika Putra Harnjo, Edward Hering, Jessica Nethania Hermawan Dwitama Hotmaria Hertawaty Sijabat Hubner, Ira B. Hutabarat, Linda Rotua I Gusti Agung Anom Yudistira I Ketut Suada Imam Jayanto Imelda Joanna Indah Sentia Indra, Febryola Indriany Sartjie Indriany Sartjie Tanakotta Ingvenna Lioni Hermawan Innocentius Bernarto, Innocentius Ira B Hubner Ira B Hubner Ira B. Hubner Ira Brunchilda Hubner Ira Hubner Irene Jennifer Jacklyn Angelina James Austin Jane Keisya Tandra Jennifer Aurelia Tanuwihardja Jennifer Eve Jennifer, Irene Jeremia Devananda Jeremiah Aldi Suryawan Tanri Jeremy Setiawan Jerry Ong JERRY ONG Jessalyn Tanubrata Jessalyn Tanubrata Jessalyn Tanubrata Jessica Ardania Jessica Nethania Hering Jessica Novia Widjaja Jessica Shaina Wijaya Jessica Virgiana Wijaya Jessie Febriani Jimmy Muller Hasoloan Situmorang Jimmy Muller Hasoloan Situmorang Jimmy Situmorang Jocelyn Roon JOECELIND GABRIELA Johan Johan Johan Jonathan Oei Jonathan Oei Josephine Jane Josephine Josephine Julia Dewi Julita Then July Hidayat July Hidayat Keke Melinda Kenneth Tjandra KEVIN WIJAYA Kharis Dwi Nugraha Klara Klarissa Kok Shiong Pong La Diu Samiu Lauren Evangeline Wongjaya Madeline Madeline Marchell Felix Beanardo Marselina Putri Kanggeyan Martinus Tukiran Maureen Manuela Meita Orlina Meitolo Hulu Michelle A. Benly Michelle Michelle Michelle Oey Mindhie Tama Gosal Misrofingah Misrofingah Monica Widodo Muhammad Hery Santoso Murwani Wulansari Mutiara Lemy, Diena Nadia Cheryl Effendy Nadya Valerie Natalia Paserela Natalie Natalie Nathaniel Nathaniel Nathaniel Ni Nyoman Vinka Utami Niken Sulisetyowati Nofirman Nofirman Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedetta Sitorus Nova Bernedetta Sitorus Nova Irene Bernedeta Sitorus Nove Bernedeta Sitorus Novia A Nukak Novitasari, Dewiana Nurintan Nurintan Nyoman Damien Horn Nyoman Damien Horn Phoebe Emanuella Sulistio Pramono, Rudy Radella Terfinia RENO SUSANTO Reza Adjah Rhoswenlin Rhoswenlin Ricky Ricky Ricky Ricky Rosdiana Pakpahan Rosianna Sianipaar Rosianna Sianipar Rosianna Sianipar Rudianto Rudianto Rudy Rudy Rully Novie Wurarah Rut Susanto Sabrina O Sihombing Sabrina O. Sihombing Sabrina Oktaria Sihombing Saipul Al Sukri Samuel Musa Liha Sandra Maleachi Sandra Maleachi Sandra Maleachi SELLY . Selvi Esther Suwu Sharleen Laurenzia Sharren Meiliana Sheily Triratnasari Tanzil Sherly Sherly Sianipar, Rosianna Silvia Lewinsky Sim Wen Ching Simamora, Javerson Sisilia Chelsye Parera Sitorus, Nova Bernedeta Situmorang, Jimmy Muller Hasoloan Sonny Saputra STEVEN ELROY Steven Elroy Steven Setiadi Suwarto Suwarto Sylena Teresia Andrian Tama Gosal, Mindhie Tania Tanujaya Tarigan, Sri Aprianti Tasha Gracia Haslin Themmy Noval Themmy Noval THEMMY NOVAL Theresia Chandra Theresia Jessica Tiffany Ann Kartoyo Tiffany Meilivia Tjandra, Kenneth Tri Apriyono Ulung Pratama VALENCIA CHATLYN GANI Vallery Valencia Vanessa Wijaya Vasco Adato H Vasco Adato H Goeltom Vasco Adato H Goeltom Vasco Adato H. Goeltom Venessa Daicy Vennia Yurisca Venty Ventyani Veren Patricia Verenia Novelia Christabel Vida Elissa Vincent Setiawan Antony Vincent Setiawan Antony Vitta Natalia Vriandi Hapsara Wijaya, Elyzabeth Wilhelmina Rosse Marisca Gajeng Winnie Winnie Winny Ibe Wowor, Wulan Meiaya Yulius, Kevin Gustian Yustisia Kristiana Zunaidi, Arif