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All Journal International Journal of Evaluation and Research in Education (IJERE) Jurnal Komunikasi Pembangunan Jurnal Penyuluhan Sodality: Jurnal Sosiologi Pedesaan MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Jurnal Manajemen dan Agribisnis Jurnal Pustakawan Indonesia Jurnal Kependidikan: Penelitian Inovasi Pembelajaran International Journal of Science and Engineering (IJSE) Jurnal Ilmu Lingkungan Teknotan: Jurnal Industri Teknologi Pertanian Sosiohumaniora MIMBAR (Jurnal Sosial dan Pembangunan) Journal of Education and Learning (EduLearn) KOMUNITAS: INTERNATIONAL JOURNAL OF INDONESIAN SOCIETY AND CULTURE Jurnal Agro Ekonomi Jurnal Perpustakaan Pertanian Jurnal Studi Komunikasi dan Media JAM : Jurnal Aplikasi Manajemen SODALITY: Jurnal Sosiologi Pedesaan Journal of Nonformal Education Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Edulib Agrokreatif Jurnal Ilmiah Pengabdian kepada Masyarakat AGRARIS: Journal of Agribusiness and Rural Development Research Lentera Pustaka Sosio Konsepsia Jurnal PIKOM (Penelitian Komunikasi dan Pembangunan) BACA: Jurnal Dokumentasi dan Informasi Jurnal Pendidikan: Teori, Penelitian, dan Pengembangan AL-ISHLAH: Jurnal Pendidikan Jurnal Sains Komunikasi dan Pengembangan Masyarakat [JSKPM] Jurnal Komunikasi Informatika Pertanian Jurnal Manajemen Pembangunan Daerah Jurnal Penelitian Sosial dan Ekonomi Kehutanan Jurnal Kebijakan Perikanan Indonesia Buletin Ilmiah Marina : Sosial Ekonomi Kelautan dan Perikanan Harmoni JPPI (Jurnal Penelitian Pendidikan Indonesia) Jurnal Ilmiah LISKI (Lingkar Studi Komunikasi) Jurnal Ilmiah RESPATI Perspektif Komunikasi; Jurnal Ilmu Komunikasi dan Komunikasi Bisnis Agriecobis : Journal of Agricultural Socioeconomics and Business Jurnal Agro Ekonomi Jurnal Pendidikan dan Kebudayaan Jurnal Pustakawan Indonesia Business and Entrepreneurial Review Mediator: Jurnal Komunikasi Jurnal Penelitian Pendidikan Indonesia
Pudji Muljono
IPB University
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Journal : JAM : Jurnal Aplikasi Manajemen

 1 
ANALYSIS OF THE EFFECT OF KNOWLEDGE MANAGEMENT, COMPETENCY, AND INNOVATION ON EMPLOYEE PERFORMANCE Dwi Yoga Ari Wibowo; Pudji Muljono; I Made Sumertajaya
Jurnal Aplikasi Manajemen Vol 19, No 4 (2021)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2021.019.04.09

Abstract

The conformity of employee competencies with their positions and innovation in work implementation is required by the presence of the Civil Servants (PNS) professional demands. Knowledge management is necessary to fulfill the knowledge needs of employees so that competence, innovation, and employee performance can be improved. This study aims to analyze the effect of knowledge management, competence, and innovation on employee performance. All employees in the Finance and Equipment Bureau of the Ministry of Agriculture were involved as the research object. The data were obtained using the census method of 103 Finance and Equipment Bureau employees, interviews with appraisal officials and personnel managers, and employee performance appraisals in 2019. The data processing uses Structural Equation Modeling - Partial Least Square (SEM PLS) analysis. This study indicates that knowledge management has a significant effect on innovation and competence, whereas innovation significantly affects performance. However, knowledge management and competence do not seem to have a significant effect on employee performance. Knowledge management indirectly has a significant effect on performance through innovation. Nevertheless, knowledge management does not seem to have a significant effect on performance through competence. The suggestion for further research is it shall be conducted in a work unit that requires special skills so that the employee competence is taken into consideration.
VALUATION OF SERVICE QUALITY AND INNOVATION OF BOGOR CITY PUBLIC SERVICE MALL Angga Alan Surawijaya; Pudji Muljono; Mukhamad Najib
Jurnal Aplikasi Manajemen Vol 19, No 1 (2021)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2021.019.01.05

Abstract

The purpose of this study was to determine the effect of service quality and innovation on visitor satisfaction and loyalty in Bogor City Public Service Mall. Another thing that also needs to be answered from this study is whether there is an effect of customer satisfaction on loyalty in using the services of the Bogor City Public Service Mall. This study used primary data that were collected via interviews and questionnaires distribution to 81 MPP Kota Bogor visitors who were selected by purposive sampling method. The analysis used in this research is modeling analysis using Structural Equation Modeling with the Partial Least Square (PLS) method. The results of this study indicate that service quality has a significant effect on visitor satisfaction and loyalty. Another result is that innovation has a significant effect on visitor satisfaction, but has no significant effect on visitor loyalty. This study also shows that visitor satisfaction has a significant effect on visitor loyalty. Further research is needed with a broader model to explain the diversity of satisfaction and loyalty variables. It is also necessary to conduct a study comparing the services in the Bogor City MPP with the services in the original institution in terms of the level of satisfaction and loyalty of the community.
Co-Authors -, Rachmawati . Saharuddin Aang Gunaidi Abdul Aziz Ade Sintya Kusumawardani Afira Triaputri Agus Raharjo Ahmad Aulia Arsyad Aida Vitayala Aida Vitayala Hubeis Aida Vitayala S Hubeis Aira Putri Eri Dasli Alfi Rahmawati Alvi Nur Yudistira Amiruddin Saleh Andin Taryoto Angga Alan Surawijaya Anisa Miftah Fadiyah Anna Fatchiya Anna Fatchiya Arie Wibowo Khurniawan Armawan, Iwan Ary Bakhtiar Azhari, Rafnel Aziz, Abdul Azkaa Agdaviswan Azwar Azwar Bagus Priyo Purwanto Bambang Indriyanto Bambang Indriyanto Bambang Indriyanto Basita Gintin Sugihen Basita Ginting Sugihen Cahyono Tri Wibowo Cahyono Tri Wibowo Cahyono Tri Wibowo Chairita Dan Darwis S Gani Darwis S. Gani Dedeh Kurniasih Kusnani Delima Hasri Azahari Desi Sekar Wangi Devialina Puspita Dian Noor Tamzis Hanafi Djoko Susanto Djoko Susanto Djoko Susanto Djoko Susanto Djoko Susanto Djoko Susanto Djuara P Lubis Dodik Briawan Dwi Retno Hapsari Dwi Sadono Dwi Sadono Dwi Sadono - Dwi Yoga Ari Wibowo Edi Puspito Ekawati Sri Wahyuni Eko Sri Mulyani Erriani Kristiyaningsih Faiz Ridhan Faroka Faizal Maad FAJAR NUGROHO Farit M Afendi Faroby Falatehan fatchiya, anna Fernando, Joshua Firman Ardiansyah Francisca Gita Anjani Hamzah Hamzah Hana Indriana Hardinsyah . Heldi Yunan Ardian Heru Sumaryanto Hidayat, Muhamad I Made Sumertajaya Ikhsan ikhsan Illah Sailah Imas Sukaesih Sitanggang Ina Irawati Irma Febrianis Irma Febrianis Irman Hermadi Irpan Ripa’i Sutowo Irsal Las IRVANSYAH, ADI Irwan Irwan Irza Farabi Wibowo Ismail Pulungan Iswadi Syahrial Nupin Iwan Armawan Jamhari Jamhari Janti Gristinawati Sujana Joko Purwono Agdaviswan Joko Santoso Juniastuti, Anik Kangko, Danang Dwijo Kartika Mayasari Krishnarini Matindas Kudang Boro Seminar Kusumawardani, Ade Sintya Lailatur Rohmah Sumardji Lala M Kolopaking Las, Irsal Leonard Dharmawan Lilis Syarifah M Joko Affandi M. Syamsul Maarif M. Syamsul Maarif M. Syamsul Maarif M. Syamsul Maarif M. Taufik Hidayatullah Majida, Inas Makmun Sarma Martua Sihaloho Mawaddah mayasari, kartika Minanto, Rahmat Ageng Mintarti Mintarti Bachtiar Muh. Zainal S Muhamad Hidayat Muhamad Hidayat Muhtadi Muhtadi Muhtar Mochamad Solihin Mujiburrahmad Mujiburrahmad Mukhamad Najib Mulyandari, Retno Sri Hartati Musa Hubeis Nadia Itona Siregar Nadia Itona Siregar, Nadia Itona Narso Narso Narso Narso Niken Lestari Niken Lestari, Niken Ninuk Purnaningsih Novianty Elizabeth Ayuna Novindra Novindra Nunung Lutfiah Nurendra Riastyanto Nurjannah Ramli Oktaviana Purnamasari Olih Solihin Pang S Asngari Pang S. Asngari Prabowo Tjitropranoto Prabowo Tjitropranoto Prabowo Tjitropranoto Prabowo Tjitropranoto R.A. Abdul Qodir S. Radiantya Saputrie Rafnel Azhari Rahmat Ageng Minanto Retno Sri Hartati Mulyandari Rio Fatahillah Chita Putra Risca Ardita Novianti Ristianasari Ristianasari Rustono Farady Marta Santi Santika Sarwititi Sarwoprasojo Agung SATRIYAS ILYAS Shinta Anggreany Sigit Pamungkas Siska Mulyawaty Siti Sawerah Siti Sawerah Sri Harijati Sri Ramadoan Suherdi Suherdi Sulistyo Basuki Sumardjo Sumardjo Suratini Suratini Suryani Suryani Syamsul Maarif Syamsul Maarif Tintin Prihatiningrum Titik Sumarti Tjitropranoto, Prabowo Vina Mahdalena Vina Mahdalena Wangi, Desi Sekar Wichitra Yasya Wisnu Ananta Kusuma Wulandari Wulandari Wulandari Wulandari Yani Nurhadryani Yannefri Bachtiar Yonvitner -